Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Cedar Rapids Toyota - Service Center
Hiawatha, IA
271 Reviews
We are Cedar Rapids Toyota conveniently located just off Interstate 380 at exit 25 in Hiawatha Iowa...We are a locally family owned New Car dealer for over 40 years. Our vehicles are recognized as the highest quality, most reliable and dependable Cars, Trucks, Minivans and SUV's on earth. Now all new 2017 Toyotas come with ToyotaCare featuring a complimentary maintenance plan with roadside assistance. Peace of Mind with every Toyota. From our affordable all new restyled 2017 Corolla, Matrix, RAV4, Highlander, Sequoia, Camry and Sienna, or the Yaris sedan or hatchback, we have it. If your needs run more rugged, then you may want the 2 or 4 wheel drive Tacoma, 4Runner and restyled 2017 Tundra truck...or maybe even the exciting new Venza or FJ Cruiser. But if luxury and prestige are what you want, then Toyota has that too, with the superb luxurious Avalon or Land Cruiser...both of which offer luxury at affordable prices. If it's fuel economy, then you need to come and see the new 3rd generation Prius , Prius C, Prius V or Highlander with Hybrid Synergy Drive and the exciting Hybrid Camry plus new Hybrid Avalon. We also carry a large inventory of Toyota Certified Used Vehicles with 7 year/100,000 mile warranty and 1 year unlimited mile roadside assistance. So if you live in Iowa City, Coralville, Muscatine, Waterloo, Dubuque, Davenport or anywhere here in Eastern Iowa, please contact our Dealership for your new or used vehicle needs for Sales or Service Center and our new Quick Lube Service.
Easy and pleasant to deal with and no high pressure, give us a chance for you to become one of our many satisfied customers.
Thank you from Cedar Rapids Toyota www.crtoyota.com
Read More
Hours
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
271 Reviews of Cedar Rapids Toyota - Service Center
Sort by
November 03, 2017
They could care less Where do I start??? Tried to buy 2 cars there but they were higher priced than anyone around. Bought them in Cedar Falls for thousands less. Took car Where do I start??? Tried to buy 2 cars there but they were higher priced than anyone around. Bought them in Cedar Falls for thousands less. Took car to CR Toyota for service work 3 times before work was done. Also, scheduled an oil change. When it came time to pay they had not done the oil change so I had to wait again. One of 3 employees smell like booze too. Went to my car to leave and saw that they didn't even do a courtesy wash. I emailed them twice to give them a heads up to maybe save them some future business. They did not feel that my concerns were valid by the lack of any sort of response. These actions alone will ensure that I send everyone I know to Deery to get their Toyotas worked on or purchased. It is a shame. I prefer to shop local but CR Toyota does not seem to care. More
by Eric
Employees Worked With
I don't remember
Helpful November 01, 2017
Experience When you walk in the repair area, there are 4 desks with men behind them. When you go in, no one greeds you or even acts like they know you are there When you walk in the repair area, there are 4 desks with men behind them. When you go in, no one greeds you or even acts like they know you are there. When they do acknowledge you, they treat women like they don't know anything. They are rude. There was not any coolant in my radiator. They fixed the leak and put fluid in. A month later, the coolant was gone again. They said that happens sometime because air gets into it. Why didn't they tell me to check it a couple of days later to see if it had gotten filled???? When the vehicle is done, they tell you the car is out in the lot somewhere. After walking around for 10 minutes and not being able to find my car, I had to ask them where they parked it. They told me to use my key fob to locate it. More
by car
Employees Worked With
Other Employees :
Gus England is very nice and helpful. Very bad experience with Greg
August 25, 2017
Excellent Service I make it a point to recognize excellent service when I receive it and I have received just that in my interactions with Cedar Rapids Toyota's Joe Kem I make it a point to recognize excellent service when I receive it and I have received just that in my interactions with Cedar Rapids Toyota's Joe Kem. His interpersonal skills are outstanding and he is well suited for working with the public in the capacity he is employed in. It is always a pleasure to interact with an employee who is personable and I have experienced that with Mr. Kem. Brett Reece. More
by Brett Reece
Employees Worked With
August 07, 2017
Discrimination for using a credit card for payment My fiance was discriminated and called poor because we used a credit to pay for service CR Toyota did on our vehicle. I have never been ashamed on the My fiance was discriminated and called poor because we used a credit to pay for service CR Toyota did on our vehicle. I have never been ashamed on the recording i heard from my fiance in regards to Jerry talking to her and very disappointed on the services. We talked to the service manager and the employee got sent home for discriminating. I will never ever go back to CR Toyota after today. I will pay more money to get my vehicle serviced but not CR Toyota. My fiance was discriminated in front of everyone. More
by Kantilal Patel
Employees Worked With
Jerry Udelhofen
May 31, 2017
Oil Change Beautiful dealership - I brought Camry in for Quick Luke, oil change. Gus England, service was great! Price $30. fair. Estimated time 45 minutes, Beautiful dealership - I brought Camry in for Quick Luke, oil change. Gus England, service was great! Price $30. fair. Estimated time 45 minutes, took 50 minutes. Great place! More
by Camry
Employees Worked With
March 30, 2017
Great help from an experienced "Toyota Guy"! I wanted to write this review and commend Stefan the "Toyota Guy"! I had a problem with my Camry that he went totally out of his way to help in the si I wanted to write this review and commend Stefan the "Toyota Guy"! I had a problem with my Camry that he went totally out of his way to help in the situation and he didn't even sell me my Camry! So to go above and beyond and help me was truly so great of him. This guy is super knowledgable and obviously willing to help just cause he's a good guy! If I'm in Grand Rapids and looking to buy another Toyota, Stefan is going to be my guy! More
by Stetz28
Employees Worked With
Stefan Christensen
December 18, 2016
Best Customer Service Around Toyota of Cedar Rapids by far has the most Caring, Compassionate, and Friendly Employee's. Custom Service is the Best I have ever experienced! O Toyota of Cedar Rapids by far has the most Caring, Compassionate, and Friendly Employee's. Custom Service is the Best I have ever experienced! On Friday 12/16/16. My Rav 4 just died on me as I was driving. Once I got my Vehicle off the road and out of the way. I called Toyota of Cedar Rapids. Everyone that I spoke with was Kind and Compassionate as I was crying and trying to find ways to get my Rav towed to Toyota, my three kids picked up from school and everything else that I needed to take care of. As I waited for 2 hours and 45 minutes on a cold and snowy day, Alan took the time to call me and try to help me over the phone get my Rav 4 running again and getting information to help the Service Department fix my Rav once it was towed in to Toyota. Throught out the time I was waiting on the tow truck Alan also sent me text massages checking on me and how I was doing. Once the tow truck came and my Rav was at Toyota Alan still took the time to follow up with me and the status of my Rav 4 into the next day. I have leased a total of 4 vehicles from Toyota and have always had wonderful experiences. This is the first time I have ever had a major issues with my vehicle and the Customer Service, Kindness, Compassion and Friendlyness I experienced was absolutely Wonderful and it was completely Above and Beyond! The Service Department got me in a rental vehicle the very next morning and is working to get my vehicle fixed and although I am just over my miles for the warranty, they are working on getting the parts that need to be replaced covered by the warranty. This was not something I had expected to hear, but was so happy to hear them say. Friday night I was told I won't know anything until Monday. Saturday morning I had already gotten a phone call with information as to what what wrong with my Rav 4 and told that I should have my vehicle back by the middle of the week and that they would keep in touch with me on the status of the repairs. You can not beat the kind of Customer Service at Toyota of Cedar Rapids! I will forever be a Toyota of Cedar Rapids Customer! More
by Heidi W
October 31, 2016
Top Level Customer Service Steve Lemke continues to provide the highest level of service every time one of my vehicles is serviced at CR Toyota. Steve gives great explanations Steve Lemke continues to provide the highest level of service every time one of my vehicles is serviced at CR Toyota. Steve gives great explanations of the recommended services and keeps me updated of the potential services are ahead. I always have a great experience with the service department at CR Toyota and would highly recommend them. More
by Barry F.
October 23, 2016
Great Service Did a great job of identifying what needed to be done and explaining all of it and then completing the necessary work. Now we know the vehicle is saf Did a great job of identifying what needed to be done and explaining all of it and then completing the necessary work. Now we know the vehicle is safe to operate. More
by TomS
Employees Worked With
October 20, 2016
Annual Service Visit Service was timely and actions taken reviewed with us at the time of pickup. A complimentary car wash was a nice gesture. Establishment was spotless Service was timely and actions taken reviewed with us at the time of pickup. A complimentary car wash was a nice gesture. Establishment was spotless in the customer wait area. More
by jelly bean
Employees Worked With
