Central Florida Chrysler Jeep Dodge Ram

I like this dealership because it is easy to get an appointment when I need to and convent location for me. My service writer, Chris, is fantastic to work with on any issue regarding my 2023 Wrangler J appointment when I need to and convent location for me. My service writer, Chris, is fantastic to work with on any issue regarding my 2023 Wrangler JL 4xe. Service was done to my complete satisfaction. A pleasure to have my Wrangler serviced there. More

The staff is very friendly and courteous, also very helpful. In addition, the facilities look clean and neat. I like this dealership and that’s why I got my second vehicle from them in a year, although helpful. In addition, the facilities look clean and neat. I like this dealership and that’s why I got my second vehicle from them in a year, although it’s not the closest one to I rather come to this one because I feel coming in. More

Purchased a Last Call 2023 Challenger R/T Scat Pack. Largest and well thought out selection of Challengers and in depth knowledge of the Challenger line. Malcom knows the Challenger very well. The wh Largest and well thought out selection of Challengers and in depth knowledge of the Challenger line. Malcom knows the Challenger very well. The whole sales department staff worked as a team to ensure every detail of the deal was completed professionally and with their full attention. This dealership is second to none. While purchasing the Challenger we had our 2017 RAM 1500 Laramie serviced with a 30K maintenance and inspection package. Joshua our Service Advisor pieced together a discount package that made getting all MOPAR recommended service items completed an easy decision. They washed our truck as we were wrapping up the paper work. Great timing and communication. More

Working with John from this dealership was a pleasure and we came to a good agreement on my brand new RAM Rebel 1500. I would be happy to visit this dealership again in the future for any other purchases. we came to a good agreement on my brand new RAM Rebel 1500. I would be happy to visit this dealership again in the future for any other purchases. More

In the 6 years that i have been visiting the Central Florida Jeep with my Jeep the Best in Service and Punctuality Florida Jeep with my Jeep the Best in Service and Punctuality More

My experience at the dealership was good. I had an appointment with Debrois which he wasn’t able to fulfill. He was conversing at the front on arrival. I will say on intial contact with him h I had an appointment with Debrois which he wasn’t able to fulfill. He was conversing at the front on arrival. I will say on intial contact with him he was very personable. Great energy and charismatic. He passed me off to Jaidyn. He brought water for me and Jaidyn which again was great customer service. The little things matter. Jaidyn was very nice as well. I wish Jaidyn was a little more knowledgeable on the Family Advantage plan that you have to get which costs $3000 and has multiple perks for that cost. She was unaware of the towing distance for the roadside assistance and some other small details of the plan but still very helpful. The tint on the vehicle was $800 additional and she was unaware of the level of tint of type( ceramic, etc) or the percentage. She just knew it was legal. I did manage to get the tint down to $500 since it was already installed but it negated the lifetime warranty of it which I didn’t mind. I wish Family Advantage plan was negotiable and upfront. I didn’t know about it until they ran my credit and came back with quotes. I probably would have still gotten it but it would have take that initial surprise away. She also couldn’t tell my APR of the loan which made me uncomfortable. I was pre approved from a few lenders on CarGurus but she returned saying that the loan from their specific dealership lender was the better offer versus my pre approval but could tell me how. That was probably the most uncomfortable portion of the sale and I wish their was more transparency and clarity on that. I have been to CarMax where they run your credit and let you know which lenders you qualify for and which percentage of APR each lender would give. Unfortunately it was nearly as transparent as that. Regardless it was a good experience just not a great one and not my best one. I was in and out In 3 hours with keys in hand. More

Friendly, attentive and very supportive all the way It's ok Thank you very much Kind ok Thank you very much Kind More

Stellar service, respectful and engaged. Had integrity in helping us Would work with him again Had integrity in helping us Would work with him again More

Excellent service Chris, customer service excellent my oil change was done in a timely manner. My car was washed excellent service. I've had bad Bad experience at Chrysler, napleton Oscilla Parkway.. Cent oil change was done in a timely manner. My car was washed excellent service. I've had bad Bad experience at Chrysler, napleton Oscilla Parkway.. Central Florida Chrysler Dodge excellent. Keep up the good work. Customer service important to the customer. And I'm one of the important customers. That would always get my car service. When I get excellent service. Thank you to the technicians. And to Chris, thank you. More

Central Florida Chrysler Jeep Dodge Ram is a great dealership. Highly recommend their services. 10/10 dealership. Highly recommend their services. 10/10 More