Central Florida Chrysler Jeep Dodge Ram

Excellent attention , nice people, good gear , the perfect business, I can fine the truck my dream, I just say thanks very much and I recommend 💯 % perfect business, I can fine the truck my dream, I just say thanks very much and I recommend 💯 % More

Excellent service, Mr. Gio Merced has a excellent customer service.he always pays attention to us and help us with anything related to my car. customer service.he always pays attention to us and help us with anything related to my car. More

My service experience with Andy was flawless and efficient as well as enjoyable There isn’t much more to see the experience was a good experience and I’m pleased with the service that I received efficient as well as enjoyable There isn’t much more to see the experience was a good experience and I’m pleased with the service that I received More

Bob was extremely helpful during this whole process and communicated very well with what was going on. He made sure to contact me multiple times regarding any updates or technicians suggestions. communicated very well with what was going on. He made sure to contact me multiple times regarding any updates or technicians suggestions. More

Anthony was very attentive from the begining , once we start the procces he went out of his way so to get the car i like start the procces he went out of his way so to get the car i like More

Good, It very hard to understand and determine what services I have with the warranty. I would just would like to have a hard copy of the bumper to bumper warranty. services I have with the warranty. I would just would like to have a hard copy of the bumper to bumper warranty. More

Very good experience overall. Would have liked a lower price. Kobe, Kevin and Henson did a great job. Receptionis very friendly. Like the free coffee! price. Kobe, Kevin and Henson did a great job. Receptionis very friendly. Like the free coffee! More

Very pleased with the handling on my vehicle and Gio from service level of communication during my entire ordeal. My vehicle was immediately taken into service and repaired within less than 24 hours which pu service level of communication during my entire ordeal. My vehicle was immediately taken into service and repaired within less than 24 hours which put me at ease being from out of town and needing transportation. More

When I went in to buy the car everyone great because they wanted to sell me a car. I was not happy with the $1995 fee as I felt that that was bogus. I’m not comfortable with the fee and at that point I shoul wanted to sell me a car. I was not happy with the $1995 fee as I felt that that was bogus. I’m not comfortable with the fee and at that point I should’ve left and went elsewhere. I asked to be shown how the hard top of the wrangler comes off prior to leaving and that was not done. I wasn’t even given the option for the vehicle with the power windows and power locks. I’m not used to having to open the door with the key and roll up my window. When I contacted them the next day and ask them if I can bring the jeep back they advised that Florida does not have a cooling off. Which is correct. Then Mike the manager proceeded to say however for you will let you bring it back and change it out to the other vehicle. I specifically asked him is it going to cost me more money his reply was no. I go in there the next day which is out of my way and they told me it was going cost me an additional $4000 ++. When I arrived he told me it must’ve been a misunderstanding. There was no misunderstanding. They told me that they will change the top out for a soft top for me contingent on me getting a five star rating. I was not OK with that either. Then it took them over two weeks and they told me they were still waiting for parts which I find to be a bit ridiculous. Every time I call and somebody says I’ll call you back they don’t. Everyone I’ve spoke to didn’t have the courtesy & professionalism to call me back. I bought a lot of cars over the years and I have to say that I’m truly not happy. For the amount of money I spent I should’ve been treated better. I was given the runaround with no resolution now I’m stuck with a vehicle that’s going to cost me $1200 to put a soft top on. When they offered to put the soft top for me they wanted to keep my hardtop and I told him that that was not fair because I paid for a hardtop. They said well we’re not charging you for labor. I know that labor is not $1200 to install the soft top because I’m having it installed now for $1200 including installation. This is one dealership I will not refer anybody to and I will be leaving a Google review as well. This is just a short version. As a business owner I pride myself on customer service and that is what I expect. I am huge on customer service and professionalism those are two things that are very hard to come by. I don’t think anybody will make it right at this point but just know I’m extremely unhappy. More

Always a good place to go... very good service and attendment. Fast and reliable service. Price was little high for the 30 K service, and so to the direction arms fix. Thanks you attendment. Fast and reliable service. Price was little high for the 30 K service, and so to the direction arms fix. Thanks you More