Central Florida Chrysler Jeep Dodge Ram - Service Center

Justin is always outstanding! Always exceeds my expectations and delivers on all promises. I am a happy customer! Always exceeds my expectations and delivers on all promises. I am a happy customer! More

I bought a car and paid to put film on the windows and a family package of additional services. When I went to do my service I had to prove to them that I had made the payment, as they told me that I was no family package of additional services. When I went to do my service I had to prove to them that I had made the payment, as they told me that I was not entitled to anything. After checking everything, they placed 2 films, 1 on each window, driver and passenger, for $799.00 and the service for the family package I purchased was not carried out once again. I sent an email and went to the location more than 5 times, each time you go to the location you wait more than 3 hours to be told that you are not entitled to something that you paid for and have the receipts for. The film they put on my glass was full of defects, such as bubbles and cuts, and to this day nothing has been resolved. 60 days have passed!!! I DO NOT RECOMMEND!!!! More

Service at the shop was very good. I will definitely be going back for service. I will definitely be going back for service. More

I had to wait almost 6 hours for an oil change,tire rotation and detail. I understand that delays happen but this was excessive with little communication rotation and detail. I understand that delays happen but this was excessive with little communication More

No matter how much I try to think that next time will be better, it's difficult when every single one of the last three times I've had to fix something on my car, I've had to take it back twice for the same better, it's difficult when every single one of the last three times I've had to fix something on my car, I've had to take it back twice for the same issue. The latest time, during my last service (where they were supposed to change the air filter), I took my car home with the "service done" and the next day I start noticing a lot of dust coming out of the air conditioning vents. After almost a month of waiting for it to improve, I decide to call and say that in my opinion (I work with air conditioners) they forgot to put the filter in, to which they replied, "It wasn't changed last time because we didn't have it, but I have one in my hand so bring it whenever you want and we'll give you a $20 discount." I wondered if that wasn't included in my service, but it doesn't matter, all I wanted was to be able to turn on my air and not have to close my eyes to avoid the dust falling on my face. The next day I turn on the air and it's the same, a week goes by (it doesn't improve) and I call my agent again and tell him what happened, and this was literally his response: "Do you drive it down any dirt roads or paths?" I replied, "No, just my house and office, not even the beach." He said, "I am not sure why you are getting so much dust. I myself have not had this issue brought to me." And he doesn’t say anymore. It’s been 4 days since I spoke to him and I am still waiting for like bring it let’s gonna see deeply what's happening or something. My experience has always been so complicated at this dealership. More

Took care of the recall on my vehicle while I was in Florida on vacation with my family and addressed another issue same day. Very professional. Florida on vacation with my family and addressed another issue same day. Very professional. More

It was very poor. We had an appointment at 7:30pm. The person we made the appointment was not there. In general the service did not meet the expectations. We were not We had an appointment at 7:30pm. The person we made the appointment was not there. In general the service did not meet the expectations. We were not even offer water during the three hours we spend there. After buying car, we had to wait outdoors because the dealer closed and our car was not cleaned. More

I've always come here to service my Jeep. I appreciate the fact that the service department is open on Sundays. Chris and Bob was so helpful and so patient with me and understanding about my I appreciate the fact that the service department is open on Sundays. Chris and Bob was so helpful and so patient with me and understanding about my situation. Both were very knowledgeable and concerned about the situation on my Jeep. More

I always have a great experience when I need service for my car. Marcus is the best he’s thorough and listens to what you have to say. The dealership is always clean and the workers are always so polite. my car. Marcus is the best he’s thorough and listens to what you have to say. The dealership is always clean and the workers are always so polite. More

I have bought many, many cars during my lifetime. This was the smoothest, simplest transaction I have ever had. Plus, a great deal. Thanks to Zeke Williams, Chris Mazzeo, and Danny Roberts for making This was the smoothest, simplest transaction I have ever had. Plus, a great deal. Thanks to Zeke Williams, Chris Mazzeo, and Danny Roberts for making it happen. More