Central Florida Chrysler Jeep Dodge Ram - Service Center

I always get excellent customer service at this Dealership. They help me in making decisions with my Chrysler Town and Country. I am very appreciative to my Service Advisor, Fernando Nunez. Than Dealership. They help me in making decisions with my Chrysler Town and Country. I am very appreciative to my Service Advisor, Fernando Nunez. Thank you More

Excelente trabajo, todo fue maravilloso, los recomendarias a otras personas y amigos, la calidad trabajp fue de primera recomendarias a otras personas y amigos, la calidad trabajp fue de primera More

I normally have a great experience, but this one was bad. 2 hours and 20 minutes (when I was told 90 minutes) just for a scheduled oil change and not getting a quote for a broken item until I reminded the s 2 hours and 20 minutes (when I was told 90 minutes) just for a scheduled oil change and not getting a quote for a broken item until I reminded the service agent 3 days later. More

Chris was great at identifying possible issues and resolving the problem with speed and efficiency. resolving the problem with speed and efficiency. More

Marcous was so friendly and helpful. He was patient with me in explaining the complications of my vehicle. What a gem he is! He was patient with me in explaining the complications of my vehicle. What a gem he is! More

I had a great experience dealing with Marcus and look forward to bringing my vehicle back to CFDJ. forward to bringing my vehicle back to CFDJ. More

I was very pleased with Eric. Although, they could not get the code to come up that I was getting, the service was excellent. Thank you for trying to help me get my issues resolve Although, they could not get the code to come up that I was getting, the service was excellent. Thank you for trying to help me get my issues resolved. More

Service was efficient. Service advisor was pleasant. Would have liked to get a verbal recap of the service done to my Jeep. Service advisor was pleasant. Would have liked to get a verbal recap of the service done to my Jeep. More

There is definitely room for improvement in communication. Although we provided a contact phone number when dropping off the vehicle, all updates were sent only via text, and it was extremely d communication. Although we provided a contact phone number when dropping off the vehicle, all updates were sent only via text, and it was extremely difficult to reach someone by phone for additional information. Additionally, when we picked up the vehicle, it had not been washed or detailed, and we were not given any instructions on where to find it in the lot. Clearer communication and attention to these details would greatly improve the overall service experience. More

Josh my swrvice advisor took care of my 2024 Ram 2500 for it's first oil change and tire rotation. Everything went smooth it's first oil change and tire rotation. Everything went smooth More