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Certified Benz & Beemer

Scottsdale, AZ

4.9
14,889 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 14,889 reviews

February 11, 2024

I came to this dealership based on a friend's recommendation, and I'm so glad that I did. Glenn was the sales person I worked with, and was an absolute class act the entire time. Through the cour More

by tydet21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
Feb 12, 2024 -

Certified Benz & Beemer responded

Dear tudet21: What a wonderful review! Thank you (and please thank your friend who referred you) for taking the time to let our customers know about the outstanding customer service that Glenn provided for you without any pressure. Your very kind words and support are much appreciated. We genuinely appreciate it when our customers recommend CBB to others. We look forward to being there for you to assist with all of your future automotive needs.

February 11, 2024

James, Danny, and Sara were all fabulous to work with. Everyone made the process so easy! More

by Duncan.emmy6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Viator, Sara Al Taay
Feb 12, 2024 -

Certified Benz & Beemer responded

Dear Duncan.emmy6: We couldn't be happier that James, Danny, and Sara made everything so easy for you. Thanks for your high praise and support. We look forward to the pleasure of working with you again.

February 11, 2024

Buying my used BMW from Certified Benz and Beemer was an absolute delight, thanks in large part to sales specialist Andy. From the moment I stepped onto the lot, Andy's professionalism and expertise shone t More

by mancnote
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert (warranty) was except as well!, Dino De Luca
Feb 12, 2024 -

Certified Benz & Beemer responded

Dear James: We got to say we LOVE your review! Thanks for sharing your compliments of Andy's outstanding customer service. We are glad that he helped make yoour BMW purchase so easy and without pressure. We are grateful for your business as well as your recommendation of Certified Benz & Beemer to others. Please let us know when we can ever assist you again in the future.

February 10, 2024

I have done multiple deals with Andy and he has been fantastic! Very patient and kind! More

by rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2024 -

Certified Benz & Beemer responded

Dear Rob: We always love to hear from our repeat customers! At Certified Benz & Beemer, we strive to provide all of our customers with outstanding service and are glad that you have appreciated that from Andy. Your continued support is greatly appreciated and we look forward to being there for you in the future.

February 10, 2024

I have a good story for you here. Continue reading if you want to be amused! I suspect the owner of the dealership or a representative will have a great reply to my review here of w More

by Jason S.
Recommend Dealer
No
Employees Worked With
Jack Schneider
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Smith, Dino De Luca
Feb 13, 2024 -

Certified Benz & Beemer responded

Dear Jason S: Prior to your negative post, there had been communications going back and forth regarding the situation with your vehicle. After you were not satisfied with CBB’s position regarding the repair of the vehicle, you decided to tell your “good story”. However, as with any “good story”, there are certainly two sides to it. This involves a 9 year old vehicle which, due to its age, is not part of Certified Benz & Beemer’s certified program. It comes with only a 15 day/500 mile (whichever occurs first) power train warranty under Arizona law. Importantly, you were presented various options to purchase a vehicle service contract from CBB but declined to do so. Unfortunately, the vehicle failed after you had driven the vehicle more than 500 miles, which was beyond the limited warranty. This is only the first of numerous options available to you that could have changed how this ended up. To your credit, you hired another company to perform an independent inspection of the vehicle and their report advised you of some emission issues with the vehicle. You admittedly performed your own research and made the decision that you could transport the vehicle to Northern California. While driving back there, you admitted that, at some point during the drive, the vehicle had the check engine light went on. (The onboard diagnosis on the vehicle indicated that the red light went on after you had driven the vehicle 726 miles.) You continued to keep driving the vehicle with the check engine light on for an additional 13 miles before the engine overheated. This decision turned out to be a critical mistake. The diagnosis by the Jaguar dealership that you took the vehicle to was the head gasket had failed and a new engine is required. In our subsequent communications with you, we explained that CBB inspects the vehicle to the very best of its ability, running the vehicle through multiple points of inspections, including driving the vehicle to determine if there are any warning lights coming on, etc. and that there was no indication of any warning lights during our inspection on this vehicle. (Apparently confirmed by your independent inspector as well). We also reminded you that CBB has very specific documentation that if signed by the client, acknowledges on both sides who is responsible for what with very specific mileage terms specified, as well as days. We also reminded you that CBB offered you a vehicle service contract so that you could protect the vehicle with more extensive and longer coverage. You mentioned that you were going to buy one but wanted to buy one when you got home from Jaguar direct. We did apologize to you that this unfortunately happened and that CBB would do everything in our power to try and help you get your vehicle repaired with the least amount of personal expense. We located an engine for $12,500 including transportation. With installation, this will likely going to cost approximately $20,000 all in but as I can see from your post, you were not excited with our offer of assistance. In the end, there are a number of decisions that you made that could have resulted in a far different result to this very unfortunate incident. Feel free to contact me at the dealership if you wish to further discuss your situation. Sincerely, Jack Schneider, Owner

February 09, 2024

Great place to buy a car. Easy, professional transaction. Fixed pricing model could be really good if pricing a bit tighter…(although i only priced one vehicle so may not be a More

by D.Bloom
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector Santiago
Feb 11, 2024 -

Certified Benz & Beemer responded

Dear D Bloom: We cannot thank you enough for taking the time to let our customers know about your wonderful car buying experience working with Hector. We are glad that you liked our inventory as well as our swift and easy process. Your kind words and support are greatly appreciated. Please let us know when we can have the pleasure of working with you again.

February 08, 2024

This was my second purchase from CBB and the experience could not have gotten any better. This does not feel like a used car dealer, your experience and satisfaction is top priorty. Very knowledgeable staf More

by dmccaffery17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Viator, Sara Al Taay
Feb 09, 2024 -

Certified Benz & Beemer responded

Dear dmccaffery17: We love to hear from our repeat customers! Thanks for taking the time to praise the efforts of David, James, Sara and Steve. We are glad that they helped make your second purchase even better than the first. We are grateful for your continued support and look forward to being there for you to assist with all of your future automotive needs.

February 08, 2024

Alexander was great. The whole process was easy and smooth. Everyone was very friendly. Thank you, Alexander! More

by tien.la
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tuan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Smith, Tara Price
Feb 09, 2024 -

Certified Benz & Beemer responded

Dear tien.la: On behalf of Alexander and CBB, you are very welcome! We are delighted that Alexander was able to make your purchase so smooth and easy. Your kind words and support are greatly appreciated. Please let us know when we can assist you again,

February 07, 2024

Went in to look at a BMW 435i and had a great experience. Although i didn’t end up purchasing the vehicle, I received great and honest service from someone who really knows bmws. Definitely would come back w More

by willarmst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Couldn’t have been more accommodating, very professional but like family. David was a pleasure to work with and Tara was a sweetheart. Will recommend this dealership to my friends and family. More

by Marcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Grado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara
Feb 09, 2024 -

Certified Benz & Beemer responded

Dear Marcia: Thanks so much for your 5 Star rating! It's great to hear how well David and Tare treated you with your recent Audi purchase. Your support is appreciated as well as your recommendation of CBB to your family and friends. We look forward to helping them (and you again!!) in the future.

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