Certified Benz & Beemer

James, Danny, and Sara were all fabulous to work with. Everyone made the process so easy! Everyone made the process so easy! More

I have done multiple deals with Andy and he has been fantastic! Very patient and kind! fantastic! Very patient and kind! More

I have a good story for you here. Continue reading if you want to be amused! I suspect the owner of the dealership or a representative will have a great reply to my review here of w Continue reading if you want to be amused! I suspect the owner of the dealership or a representative will have a great reply to my review here of why it’s all my fault, but here goes anyway. Bought a 2015 Jaguar F-Type R. Beautiful car on the outside. Had lemonsquad.com come out and inspect car; they gave me a 45-page report on the car with all green lights. (Lesson #1: A pre-inspection service is necessary, but not sufficient.) There were some EVAP codes on the car for a small leak in emissions, but otherwise completely healthy, according to lemonsquad (these guys are a necessary evil, but don’t rely on their report alone). I did some research on the EVAP leak, prepared myself for a $2k fix to pass emissions in California due to their strict codes. (Lesson #2: If there are scanner codes found, avoid the car like the plague! The salesperson texted me: “What the Lemon Squad guy told me is that these are small emissions issues, but the car has passed AZ emissions testing. I will see if we can clear them here.”) I bought the car for $38k and scheduled a flight down to CBB to drive back to California with my 11-year old son, because I thought it’d be a great road trip for us. When I got there, the pickup was a bit ominous. No one would make eye contact with me. The salesperson took me very quickly to the finance department, where they offered me an extended warranty. I declined because I want to get my own extended warranty with my local Jaguar dealer. (Lesson #2: get extended warranty from local Jaguar dealer before buying car.) I signed the contract. I go back to the salesperson, who is nowhere to be found, and none of the nearby salespeople even notice that I’m wandering the office looking for him. Like I said, plausibly-deniably ominous. I interrupt a few guys chatting nearby to go find the salesperson so that I can get the green light to go. Quickest car sale I’ve ever experienced. I drive away and start on my trek home. The contract has a 15-day, 500 mile guarantee (Arizona law). After about 600 miles, the check engine light comes on. Solid amber light, which Jaguar user guide says could be as simple as a loose gas cap; safe to drive but bring to repair shop asap to have them read codes from onboard computer. Totally inline with the research I did on the EVAP leak, which says the fix can be just to replace the gas cap for $10. I pull over at the next exit, check the gas cap (it’s fine; I open it up and re-close it so it clicks 3 times, like instructions say), and check underneath the hood (everything is in order; no gas smells, no smoke, no liquids in wrong places). I drive it gingerly, cautiously watching the temperature gauge because I’m in the middle of nowhere. Shortly thereafter, the temperature gauge spikes, the display shows “engine is overheating”. Within 30 seconds, I’m pulled over on the side of Interstate 5 with engine off in the middle of nowhere with my 11 year-old son. I call 9-1-1, and request CHP assistance. I call roadside assistance. For about 30 mins, my son and I wait on the side of the highway for the CHP officer to arrive. Thank goodness he does arrive, and he parks behind us with his lights on. Roadside assistance still reports they’re trying to match me with a tow truck. After 90 mins, the roadside assistance is still giving the same message: no tow trucks available. CHP officer calls nearby county to have a tow truck dispatched. It takes another hour to arrive. They say there are no nearby repair shops; they have to tow me an additional 60 miles to the nearest repair shop. At $300/hr for 4 hours of work, I get a bill for a tow bill ~$1300. Thankfully the roadside assistance reimburses me fully, even though their contract obligates them only to 50-miles max towing distance. Repair shop says hose to expansion coolant tank blew, spraying coolant everywhere under the hood (temperature spike makes sense now). Head gasket set … More

Great place to buy a car. Easy, professional transaction. Fixed pricing model could be really good if pricing a bit tighter…(although i only priced one vehicle so may not be a Easy, professional transaction. Fixed pricing model could be really good if pricing a bit tighter…(although i only priced one vehicle so may not be across the board)….but they have the really nice inventory that is hard to find elsewhere and well worth a small premium for the ease of purchase. Very likely my next purchase will be here and definitely will work with Hector again who was a genuinely good human being. More

This was my second purchase from CBB and the experience could not have gotten any better. This does not feel like a used car dealer, your experience and satisfaction is top priorty. Very knowledgeable staf could not have gotten any better. This does not feel like a used car dealer, your experience and satisfaction is top priorty. Very knowledgeable staff from the sales advisors (David Williams/James Viator in my case), to Sara in the financing/warranty department and Steven in the service department. I have nothing but comfortability every time I visit. More

Alexander was great. The whole process was easy and smooth. Everyone was very friendly. Thank you, Alexander! The whole process was easy and smooth. Everyone was very friendly. Thank you, Alexander! More

I recently was interested in buying my first car. Andy was the biggest help! He responds almost immediately every time. He made the process super easy and explained everything perfectly to my underst Andy was the biggest help! He responds almost immediately every time. He made the process super easy and explained everything perfectly to my understanding. He’s a very down earth guy and all around great! I recommend him to everyone if you want an easy smooth process!! More

Such a great car buying experience! Tuan made it so easy and NOT stressful! We will be back again. Tuan made it so easy and NOT stressful! We will be back again. More

Excellent and knowledgeable, welcoming and thorough. A pleasure to work with. This is my second car with Taun will be back again. A pleasure to work with. This is my second car with Taun will be back again. More