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Certified Benz & Beemer

Scottsdale, AZ

4.9
15,030 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 15,030 reviews

August 22, 2020

My vehicle was returned to me dirtier than when I took it in. Even after their team wash it. A drink cup in the drink holder and food crumbs on my drivers seat were left inside my vehicle. I almost blew my k More

by GS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Roberts
Sep 14, 2020 -

Certified Benz & Beemer responded

Dear GS: We are very disappointed to read your review as your experience clearly falls well below our standards. Our detailers and service advisors are trained on how a vehicle is to be cleaned prior to customer pick-up and we failed to do so properly in your case. Our Service Manager did attempt to reach you on more than one occasion to see what we could do to make this right but he was not able to connect with you and he left messages which, to date, have not been returned I would really appreciate it if you would take a moment to reach out to me so I can personally try to make this better for you. Sincerely, Jack Schneider, Owner

August 22, 2020

We had an excellent, relaxed buying experience with Tim Smith. He was engaged and easy to work with from our first visit through the entire buying process. He was knowledgeable, friendly, and accommodating More

by Peter B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Padilla
Aug 25, 2020 -

Certified Benz & Beemer responded

Dear Peter: At Certified Benz & Beemer, we strive to provide our customers with outstanding service so we are delighted that you appreciated that from Tim, Ricardo and the CBB team. It's so nice that you had an excellent and relaxing car buying experience. Thanks so much for your kind words and support. We are grateful for your business and look forward to providing you with another 5 Star experience in the future.

August 21, 2020

Overall, a pleasant experience! No feelings of being pressured, service during the process was excellent, the showroom and waiting area quite clean and comfortable. The tour while financing being arran More

by Robb.mccreary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Viator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Padilla
Aug 23, 2020 -

Certified Benz & Beemer responded

Dear Robb: What a wonderful review! Thanks so much for sharing your detailed feedback with us! We are glad that James helped you to have such a pleasant car buying experience. We really appreciate your support and hope to have the pleasure of working with you again in the future.

August 21, 2020

Unbelievable service. Thank you Danny for such great service and professionalism. I found the car online about 11 pm and the next day I flew into Phoenix and the purchase was made More

by Alarm4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Certified Benz & Beemer responded

Dear Alarm4: We are glad that you liked our unbelievable service! You review confirms how easy it is to purchase a vehicle from out-of-state. It's nice to hear that Danny was also so helpful. We really appreciate your business and look forward to the opportunity to assist you again in the future.

August 21, 2020

What an awesome easy experience. Robert Kirkwood last week and Jeff today made the car buying experience easy to do. Thanks for all your help. More

by Roy18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hallenbeck
Aug 23, 2020 -

Certified Benz & Beemer responded

Dear Roy18: You are very welcome and thanks so much for sharing about your awesome car buying experience. We are delighted that Robert and Jeff helped to make it so easy as well. We are grateful for your patronage and look forward to providing you with another 5 Star experience in the future.

August 21, 2020

I truly feel like I received a good deal. The sale was smooth and prompt. Unfortunately I have a bent wheel that I have to replace More

by Mistermanny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Jeremy French
Aug 23, 2020 -

Certified Benz & Beemer responded

Dear Mistermanny: We are glad that you shared your feedback with us. While its nice to hear that you got a good deal and that things went smooth, please reach out to your Product Specialist to see what we can do for you regarding your wheel issue. Thanks so much for choosing CBB and we hope to have the pleasure of assisting you again in the future.

August 21, 2020

Everyone was friendly, helpful, and placed zero pressure on me from the first time I came in to look and test drive, to the day when I purchased my vehicle. Danny and Brandon were awesome and made spending More

by Ashmay13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schneider
Aug 21, 2020 -

Certified Benz & Beemer responded

Dear Ashmay13: We really appreciate you sharing about your friendly, zero pressure car buying experience working with Danny and Brandon. We are delighted that they made things so smooth and easy for you. Thanks so much for your kind words and support. We hope to have the opportunity to assist you again in the future.

August 21, 2020

Fantastic experience all the way! Great working with Shea, easy process. Would highly recommend them to anyone looking. Great selection of cars but I love my M5!! More

by Dave
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea Hammond
Aug 23, 2020 -

Certified Benz & Beemer responded

Dear Dave: Fantastic review too! We are so happy that Shea made your purchase so easy for you. It's great that you loved our inventory too. Thanks so much for choosing CBB. We hope you enjoy your M5 for years to come and, in the meantime, please let us know if there is anything that we can do for you in the future.

August 21, 2020

Thank you for your help buying a car. I searched for 2 weeks. Best deal was here. Everyone was nice and once we got to the dealership no one was pushy. More

by tbivins83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Marschall
Aug 23, 2020 -

Certified Benz & Beemer responded

Dear tbivins83: You are certainly very welcome and we are glad that you decided to give Certified Benz & Beemer the opportunity to earn your business. It's great to hear that you like our customer service and zero pressure environment too. We are grateful for your business. Please let us know what we can do for you in the future.

August 20, 2020

We had a great experience buying our BMW X5! Shea is awesome! They have tons of rare cars here. If you are looking for something sharp, check them out!! More

by Ginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea Hammond
Aug 21, 2020 -

Certified Benz & Beemer responded

Dear Ginger: We really appreciate your feedback and are happy that you loved our wonderful inventory. Thanks for sharing that Shea's awesome customer service led to a great car buying experience. We are grateful for your support and hope to have the pleasure of working with you again.

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