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Certified Benz & Beemer

Scottsdale, AZ

4.9
15,017 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 15,017 reviews

August 17, 2019

Honest, respectful, no pressure high quality experience. I am very happy with my car and the purchase process. I appreciate the most that nobody tried to influence me. The dealers were welcoming and attentiv More

by Adelaida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Smith
Aug 18, 2019 -

Certified Benz & Beemer responded

Dear Adelaida: Thanks so much for sharing your feedback with us. We are delighted that you appreciated our friendly, zero pressure environment as well as our quick and easy sales process. We are so grateful for your business and your kind review! Please let us know when we can provide you with another 5 Star experience in the future.

August 17, 2019

Danny the man 2nd purchase here at Benz and beemer, could not be happier. Big thanks to Danny Quintana. He went above and beyond to get me the best rate, payment, a More

by GustavoCastroTheRealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2019

Extremely helpful. Everyone at Certified Benz and Beemer was extremely kind, helpful and honest with their sales. They addressed all concerns before I even brought them More

by Averyheinle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Bello
Aug 18, 2019 -

Certified Benz & Beemer responded

Dear Averyheinle: We really appreciate you taking the time to let our customers know about our friendly and helpful customer service as well as our fully transparent sales process. It's great to hear that your first college purchase went so well! Thanks so much for trusting in Certified Benz & Beemer and we are happy that you strongly recommend others to come to our dealership. We sincerely look forward to helping you again in the future.

August 17, 2019

Unique experience Such a mixture of a great experience and a terrible, one. Got cashier's check in hand, had credit pulled, had mechanic agree to come out to look over More

by Our little family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Manahl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Certified Benz & Beemer responded

Dear Our Little Family: We were initially very disappointed in reading your review. As we have shared with you, it is very unfortunate that another customer who was interested in the very same vehicle happened to arrive at the dealership just prior to you. As a policy, we do not place a hold on a vehicle unless a deposit has been made. You may have been told that the car would be ready for you to look at but, in a sense of fairness to others who might be interested in the vehicle, we would not tell our customers that it was being place "on hold". Yours is one of the rare situations where another customer happened to purchase the vehicle just prior to your arrival. To be clear, we did make every effort to offer you an alternative vehicle that we had in stock the EXACT same year's make and model (with the same color too) with even less miles than the vehicle you were looking at. The alternative vehicle was priced higher than the one that you were interested in and we agreed to drop the price to be the same price. You chose not to make that purchase. We have reviewed your situation with our management team to see how we can improve our process in the future in situations when there are multiple people interested in test driving/buying the same vehicle. We are glad to hear that you were able to purchase an alternative vehicle elsewhere. We hope to have the opportunity to provide you a full 5 Star experience in the future.

August 17, 2019

Andy Manahl treated us right. We were actually bed shopping and ended up purchasing a Mercedes 550 from Andy. He took great care of us and his customers service was excellent durin More

by benz
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2019 -

Certified Benz & Beemer responded

Dear benz: Our top priority is customer satisfaction and your kind feedback regarding Andy reaffirms our efforts at providing our customers with excellent service. Thanks so much for choosing Certified Benz & Beemer. We hope you enjoy your Mercedes 550 for years to come and let us know if you should need anything in the meantime.

August 17, 2019

Great Experience I’ve been searching for the perfect car for the last three years. I finally found it at Benz and Beemer‘s. It was a very simple process to purchase t More

by phxfire1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak Wagner, Ricardo Padilla
Aug 17, 2019 -

Certified Benz & Beemer responded

Dear phxfire1952: Nothing makes us happier than knowing that we've helped our customers get into the perfect car while giving then outstanding service so it's great to know that we were able to achieve that with you. We are glad that you appreciated our zero pressure environment and got an amazing price too. Thanks for your business and we hope to have the pleasure of helping you again.

August 16, 2019

Great sales experience Came with my parents to purchase a car, Jesus greatly simplified everything with me and my parents and we ended up getting a great car. More

by Dchan97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Bello
Aug 17, 2019 -

Certified Benz & Beemer responded

Dear Dchan97: We strive to provide our customers with outstanding service and appreciate your kind words concerning Jesus in that regard. Thanks for choosing CBB and please let us know when we can provide you and/or your parents with another 5 Star experience in the future.

August 16, 2019

What a great car buying experience Unbelievably great experience from the moment we walked in, met Jesus Bello, and looked at a few models. Jesus took care of our every need and really More

by CKinAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Padilla, Jesus Bello, Ryan Carney
Aug 17, 2019 -

Certified Benz & Beemer responded

Dear CKinAZ: What a wonderful review too! You are very welcome and thank you for giving CBB the opportunity to earn your business. We are delighted that Jesus and the CBB staff helped you to have such a wonderful car buying experience. We appreciate your support and hope to have the pleasure of helping you again in the future.

August 16, 2019

Excellent experience CBB was truly professional in all aspects of the purchase. I had a tight time frame to look at the BMW we purchased and they were accommodating in eve More

by Steve4691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Walters, Alexander Smith
Aug 17, 2019 -

Certified Benz & Beemer responded

Dear Steve4691: Our top priority is customer satisfaction and your kind feedback reaffirms our efforts at providing our customers with excellent service. We sincerely appreciate your business and hope to have the opportunity to provide you with another 5 Star experience in the future.

August 16, 2019

It was a pleasant, no pressure experience. Jeff was very nice to deal with. The people there are honest and friendly. They are very service oriented also. I would recommend this dealership to o More

by Tsp
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck, Travis Walters, Paul Marschall
Aug 17, 2019 -

Certified Benz & Beemer responded

Dear Tsp: We aim to provide our customers with exemplary service and are glad that Jeff helped to provide that for you. Thanks for choosing Certified Benz & Beemer and for recommending our dealership to others. We look forward to working with you again.

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