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Certified Benz & Beemer

Scottsdale, AZ

4.9
13,114 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 13,114 reviews

October 12, 2017

Awesome service Mike always goes up and beyond to get my car scheduled and set up with a loner for convenience, There technicians are very knowledgeable and due a g More

by Meatgravy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 13, 2017 -

Certified Benz & Beemer responded

Dear Meatgravy: We really appreciate that you took the time to let our customers know about the awesome quality of customer service provided by Mike Miller and the rest of the CBB Service team. We appreciate your support and look forward to assisting you again.

October 12, 2017

Great experience, once again! I have purchased 9 vehicles from Benz and Beemer. I have dealt with Jeff Hallenbeck and GM Lee Grubbs on most of my purchases and Q also helped out w More

by JancfaulknerS550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hallenbeck
Oct 13, 2017 -

Certified Benz & Beemer responded

Dear Jan: Wow! That may be a record! We are honored to have earned your continued trust and confidence. Thanks for sharing with others the wonderful compliments of Jeff, Que, Lee and the CBB team. We are glad that you acknowledged the benefits of CBB's 10 Day Exchange program which gives all of our customers peace of mind with each purchase. CBB certainly looks forward to being there for you in the future.

October 11, 2017

Great service!!! I recently serviced my BMW X5 at certified Benz and Beemer and was extremeky satisfied by the new lady Heather I worked with. Heather I believe has be More

by X5hrenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Oct 13, 2017 -

Certified Benz & Beemer responded

Dear X5hrenn: Thanks so much for the positive feedback on Heather with the CBB Service Department. Yes, Heather is a new, highly valued member of the CBB team and we will be sure to share your wonderful feedback with her. CBB is very grateful for your continued business and looks forward to being there to assist you again.

October 11, 2017

Great service Great experience-thanks Michael! Great place with laser focus on customer service,refreshing experience! Cbb has earned my business and referrals. More

by Car99999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 13, 2017 -

Certified Benz & Beemer responded

Dear Car99999: We really appreciate your Five Star review! Thanks for letting us know that Michael and the CBB Service Department provided you with excellent customer service. We are so happy to have earned your business and your referrals. CBB looks forward to delivering the same Five Star level of performance for those you who you refer (and you too) in the future.

October 11, 2017

Car service Michael was very good to me and explain things well. Megan gave me a tour of the property and peaked my interest into future purchases. More

by carp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan , Mike Miller
Oct 11, 2017 -

Certified Benz & Beemer responded

Dear carp: Thanks for sharing your compliments about the customer service provided by Michael in the Service Department and Megan with Sales. Please let us know when CBB can be of help to you again in the future.

October 11, 2017

GOOD experience Went to Benz and beamer to look at a land rover and a Mercedes SUV. Surprisingly left with a Buick. Sales and finance were professional. More

by itopsmgr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Oct 13, 2017 -

Certified Benz & Beemer responded

Dear itopsmgr: Thanks for sharing with our customers about your positive car buying experience at Certified Benz & Beemer. It's great to hear that the members of the Sales and Finance departments delivered professional and friendly customer service. CBB appreciates your business and looks forward to the next opportunity that we can help you.

October 11, 2017

Que was great I didn't end up purchasing my vehicle from them being as i am located in Hawaii and the cost of shipping and taxes would not make sence. Que went abov More

by Bundy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2017 -

Certified Benz & Beemer responded

Dear Bundy: Aloha! We are grateful that you took to share with our customers how great the customer service was that Que provided to you. Thanks for sharing about CBB's great prices too. We totally understand that the economics did not make sense shipping your vehicle to Hawaii this time. CBB does look forward to the next opportunity to assist you in the future.

October 11, 2017

Great Experience Visited a couple times and was all over the board on what I wanted. Jamie and Q were VERY patient and truly no pressure sales. More

by jmm1168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Q and Finance Team!
Oct 11, 2017 -

Certified Benz & Beemer responded

Dear jmm1168: We really appreciate that you have taken the time to share with our customers about your great experience working with CBB during your multiple visits working with Jamie and Que. It's great to hear that you appreciated their patience and the zero pressure environment at CBB. We look forward to the opportunity to help you again in the future.

October 10, 2017

Superior Customer Service AGAIN This is my second time with Benz & Beemer of Scottsdale and I couldn't be happier with the service. Mike Miller has fastly become my Service Rep of ch More

by mikes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 10, 2017 -

Certified Benz & Beemer responded

Dear Mikes: Thanks for taking the time to write such a wonderful review regarding the superior customer service delivered by Mike Miller in the CBB Service Department. We appreciate that you shared with our customers that Mike and the CBB Service team provided you with fast and courteous service at more than reasonable rates. CBB greatly appreciates that you are a loyal customer and looks forward to being able to assist you again.

October 09, 2017

MEGAN IS AWESOME Thank you, Megan, for a great experience. We love our new truck. Megan was very friendly and provided all of the information and guidance that we ne More

by CindyL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MEGAN SHAMJI
Oct 10, 2017 -

Certified Benz & Beemer responded

Dear Cindy: We strive to provide our customers with outstanding service and appreciate your positive feedback regarding Megan's efforts in that regard. We will be sure to share your positive feedback with her. CBB and Megan appreciate your recommendations and look forward to provide those you refer (as well as you again) with the same Five Star treatment that Megan provided for you.

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