Champion Chevrolet of Avon

I brought my company vehicle into the dealership to have issues diagnosed and repairs made - a 2017 Chevrolet Traverse. The Service Advisor was polite and I've utilized this dealership for nearly five (5) y issues diagnosed and repairs made - a 2017 Chevrolet Traverse. The Service Advisor was polite and I've utilized this dealership for nearly five (5) years without a complaint. This interaction ended quite differently. I picked my vehicle up and paid nearly $2,000 for "repairs" for diagnostic issues that supposedly were fixed. The Service Advisor told me that the vehicle had a dirty injector and that they cleaned it and ran an engine treatment through the system. The evening I picked it up the issues reappeared and due to an event I had to utilize the vehicle the next day. I had made arrangements to return it to the service department for further evaluation upon my return. The vehicle's state worsened as I drove it and it ended up stranding me in Ohio late at night. After getting home (from another state) I picked up my personal vehicle and inquired about how Champion planned to get my Traverse back from Ohio - seeing as it was worse than it was when I dropped it off the first time. The Service manager told the advisor I needed to get it to another dealership (the closest) - not possible when it's not drivable. I will deal with the vehicle's repairs on my own and will not return to the Champion Chevrolet Service Department again. More

Tom is very personable, knowledgeable, and helpful. He is one of the better salespeople I have ever had the privilege to work with. Aaron was helpful and informative as well. He is one of the better salespeople I have ever had the privilege to work with. Aaron was helpful and informative as well. More

We had a wonderful experience yesterday, Christian and the team did a great job! We are thrilled with our 2022 Blazer! the team did a great job! We are thrilled with our 2022 Blazer! More

Great people and customers service. I would recommend and come back any day and time I would recommend and come back any day and time More

Great experience buying a new car. The price advertised online was exactly what it was when we got there (not the same as other places we looked). They helped us get all the rebates w The price advertised online was exactly what it was when we got there (not the same as other places we looked). They helped us get all the rebates we could, explained the car features very well and set up the Chevy app and onstar very effeiciently. Da'Juan was very helpful in the dealership and Hailey Communicated very well online. Great experience purchasing a new car. More

I scheduled appointment for annual visit, 2000 approximate miles since last, When arrived I checked in next lane to express oil change lane. I was to wait on my car. The next thing I know my car w approximate miles since last, When arrived I checked in next lane to express oil change lane. I was to wait on my car. The next thing I know my car was parked in the express lane, 2 hours later car was still not finished, so I called for a ride to pick me up, 45 minutes later I was called that car was ready. This is ridiculous for an oil change, 2 1/2 hours More

Friendly staff and easy to work with. We went there knowing what we wanted and the process was smooth. We went there knowing what we wanted and the process was smooth. More

Tom Sinnet was very persistent and getting our car he’s a good sales person and kept us informed good sales person and kept us informed More

We highly recommend Christian at Champion Chevrolet! He made the process easy and quick, and we love our Tahoe! Thank you! He made the process easy and quick, and we love our Tahoe! Thank you! More