Champion Chevrolet of Avon

Excellent dealership to work with, Jim was fantastic and very friendly. He was very knowledgable of the car's system and walked through everything very clearly with us. He made the purchase of this car an very friendly. He was very knowledgable of the car's system and walked through everything very clearly with us. He made the purchase of this car an excellent experience. He wasn't pushy, but instead gave us all the information we asked for, asked if we had more questions and let us make the decision. Something I really appreciate with this type of purchase. Laura was also excellent to work with. Working through financing can be a real headache and she was just really down to earth, knowledgable and has great people skills. She had everything laid out for us, and made the financing process painless! Loved working with them and will definitely work with them again in the future as well as send customers their way! More

I spoke with Mike in the morning about what we might be interested in for a new or used car. Went to see him that afternoon and he had all the prices and applicable discounts that would apply for each car interested in for a new or used car. Went to see him that afternoon and he had all the prices and applicable discounts that would apply for each car we had talked about. He was knowledgeable about each car and was able to answer any questions we had. He showed us the cars we wanted to look at, then let us test drive the car we thought we wanted. After we decided on a car, I called him back the next morning to arrange payment and pick up. He took care of all the paper work immediately and hadneverything ready for us that afternoon when we came to pick the car up. The lady in financing was quite nice, professional, and got us through all the necessary paperwork quickly, (which we appreciated). Mike then showed us everything we needed to know about the car, got the OnStar connected and got the XM radio set up. Away we drove in our new (used) car with no hassles at all! Everyone we encountered at the dealership was pleasant. Mike was professional, easy to deal with, (no high pressure sales), efficient, and took care of business. Would certainly give him a call the next time we're looking for a car. More

I had previously purchased an Equinox from Dugan's and it was totalled in a severe car accident. Dugan's had been such a pleasure to work with the first time that it was the first place that I thought of to was totalled in a severe car accident. Dugan's had been such a pleasure to work with the first time that it was the first place that I thought of to go find another vehicle. They were all absolutely wonderful to work with during this process. I appreciate a place of of business that was concerned with their customer and making sure that they got the best deal Dugan's could give them. Everyone I have had a reason to deal with a Dugan's has been an absolute pleasure. More

When we arrived at the dealership we were looking at a car, however after driving the vehicle we decided it wasn't for us. Travis then showed us an SUV, that we perfect for what we needed. Both Travis a car, however after driving the vehicle we decided it wasn't for us. Travis then showed us an SUV, that we perfect for what we needed. Both Travis and Rusty were very friendly, the dearlership itself was clean and neat and impressive. More

I have now bought 2 used cars from Travis in the last 6 months. Travis has worked with me to get the best possible deal in each sale. He is always there to take my call and assist wherever necessary thro months. Travis has worked with me to get the best possible deal in each sale. He is always there to take my call and assist wherever necessary throughout the entire process. I recommend Travis highly for his customer service style of sales and down home friendliness. More

I have purchased several cars from the Dugan family over the years. They have and continue to provide great customer service both in the sales business as wells the service center. It is evident as why they the years. They have and continue to provide great customer service both in the sales business as wells the service center. It is evident as why they still have a dealership while others have failed. More

Gary is always kind and ready to help. He goes the extra mile in getting you the info you need to make your decision and locating,delivering your new car. Always helpful when a problem arises. He makes car mile in getting you the info you need to make your decision and locating,delivering your new car. Always helpful when a problem arises. He makes car buying easy for you. Thanks, Miek Hall More

Mr. Crosly was very helpful in our purchase of our Chevy Cruze. Jim was very Knowledgeable and very nice person to work with during our visit. There was no pressure to purchase any vehicle. Overall a very g Cruze. Jim was very Knowledgeable and very nice person to work with during our visit. There was no pressure to purchase any vehicle. Overall a very good experience. Presently we are very satisfied with our Cruze. More

Gary Thompson worked with us to find the perfect car for our family. He was friendly and efficient and went out of his way to find the car we chose and even worked with another dealership to get the car for our family. He was friendly and efficient and went out of his way to find the car we chose and even worked with another dealership to get the car for us. He was always courteous and has checked on us several times to be sure we are satisfied with our purchase and to answer any questions we might have. I consider him to be my permanent salesman and Dugan is my choice for a new cars. When we took the new car in for service we were helped immediately and quickly. Again this is the dealership of choice for my family. More

Trade-In: Very Fair Price considering the year and mileage of my trade. Price: I was purchasing under the GM Family First discount. Combining this discount with cash incentives made for a very good mileage of my trade. Price: I was purchasing under the GM Family First discount. Combining this discount with cash incentives made for a very good price, but the dealership did not have any say in that. I sense that they would be good to work with on price. Customer Service: Dave was very friendly and knowledgeable about the vehicles, but not pushy. Dave used to work in the Service Dept of another GM dealership and was able to explain and discuss the technical specs of the vehicle. He was patient through several phone calls working out timing, accesories, and color decisions. My only complaint was that they were unable to give me an estimate on when the accesories would be in and installed, causing the delivery of the vehicle to be up in the air a little. Financing: Dave and the Financial Manager at Dugan laid out my options very well and were able to help in my decision concerning financing. Quality of Work: I had Dugan install splash guards, bug shield, and oval step bars. They did a fine job. I did notice that my pin stripe is coming off a little on one door due to the cold weather (close to zero one day after it was put on). More