Champion Chevrolet - Service Center

They r very professional. I was updated as needed They r professional and worked to fix the air conditioner on my truck he service dept was been clean. The service reps were friendly and they have the They r professional and worked to fix the air conditioner on my truck he service dept was been clean. The service reps were friendly and they have the attitude they want to help the customer More

Service Department Oversights I set up an appointment to have my Saab's airbag recall completed through Champion Cadillac since they handle Saab recalls now. I set up my appointmen I set up an appointment to have my Saab's airbag recall completed through Champion Cadillac since they handle Saab recalls now. I set up my appointment online 2 weeks ahead of time. I received no fewer than 3 automated emails over that 2 week period and another likely automated email from the service adviser. I also sent an email to the service adviser to confirm my appointment, which was never responded to. I then called the dealership and spent 15 minutes on hold waiting to talk to a service adviser before hanging up. The day of the appointment when I arrived at the dealer, I was told that my customer information did not pull in from the appointment I had set up online. After reentering all info, I was told my car would ready in about an hour to one and a half hours. I hung out in the waiting room for about a half hour, then walked the dealer lot for another half hour before returning to the waiting room. While walking I closely paid attention to the PA system listening for my name and did hear other names called. Eventually the service manager reached out to me and told me that they had paged me several times (I heard nothing) and that they would need to order parts in before they could service my car. The service manager said that they'd reach out to me once the part was in. I was happy with the professional attitude and kindness the employees had. However, not only did the dealership waste over an hour of my time, they ignored my attempts to be sure that my appointment was setup correctly ahead of time and that parts were in stock. Overall I'm not impressed with the customer service that the service department has provided me. More

Very Good Service on Cadillac Escalade was performed under warranty and done exceptional!! Thanks!!! I will return for any other work that needs to be done Service on Cadillac Escalade was performed under warranty and done exceptional!! Thanks!!! I will return for any other work that needs to be done on my wife's vehicle! More

Exceptional Professionals The owners of Champion are phenomenal people! The staff are well extremely friendly. The service department ie excellent. I trust them with my vehicl The owners of Champion are phenomenal people! The staff are well extremely friendly. The service department ie excellent. I trust them with my vehicle and if there was a problem that need to be fixed I feel comfortable in knowing it would be fixed right. More

Championship service! There is no better place to take my Cobalt for service than Champion Chevrolet. They inspect the whole car for anything that could be off, and always There is no better place to take my Cobalt for service than Champion Chevrolet. They inspect the whole car for anything that could be off, and always let you know if they find something. The price can't be beat, and you don't even need an appointment for an oil change. A dealership is always the best choice for car service as they are trained in the maintenance of the cars they make and only use certified parts. More

Satisfied . They've been very friendly and helpful. Services have been prompt and satisfying. Waiting areas are comfortable. Very clean restrooms. Hours of servic They've been very friendly and helpful. Services have been prompt and satisfying. Waiting areas are comfortable. Very clean restrooms. Hours of service are well appreciated and convenient. More

My Review Excellent Service visit in every aspect, from beginning to end including service rep interaction and service request performance. The estimated time f Excellent Service visit in every aspect, from beginning to end including service rep interaction and service request performance. The estimated time for the service to be completed was accurate. It was a pleasant visit that resulted in satisfaction. More

Great service Champion Chevrolet helped with all of our warranty service needs. They handled thing very professionally and very very polite. Grateful they provided Champion Chevrolet helped with all of our warranty service needs. They handled thing very professionally and very very polite. Grateful they provided a loaner car while work was being done on my vehicle. More

warranty work on 2017 colorado with 17000 miles, transmissio I had to have warranty work on the transmission in my 2017 Colorado, the service was quick and efficient, and everyone was friendly, and eager too sat I had to have warranty work on the transmission in my 2017 Colorado, the service was quick and efficient, and everyone was friendly, and eager too satisfy the customer, the clerks in the office were friendly and very quick at their job. More

Great customer service. Excellent results. Terry was very professional and understood my needs to get car looked at, properly diagnosed and repairs made in timely manner. Very thankful the iss Terry was very professional and understood my needs to get car looked at, properly diagnosed and repairs made in timely manner. Very thankful the issue was covered under warranty. More