Chapman Nissan

Great staff, efficient and knowledgeable, keep uou informed abour your car needs. You get a video about your car being serviced. informed abour your car needs. You get a video about your car being serviced. More

Excellent staff and service. Keeps in contact with me about continued car maintenance and care. Keeps in contact with me about continued car maintenance and care. More

Pleasant and friendly staff, also knowledgeable and letting customers know if anything else is needed for your car. letting customers know if anything else is needed for your car. More

Fast and accurate service. Polite and respectful hosts.priceing is accurate. Work done in a timely manner Polite and respectful hosts.priceing is accurate. Work done in a timely manner More

The person who helped me did his job but the reason for my visit was not addressed! I came there because my car was having an issue that I already had checked so I knew exactly what the issue was. I left t my visit was not addressed! I came there because my car was having an issue that I already had checked so I knew exactly what the issue was. I left the dealer after spending over $200.00 for them to tell me the issue is exactly what I told them it was when I entered the facility. So in other words my issue was not resolved they reiterated what I knew charged me for that and then told me I would have to pay an additional $400.00 for them to do further testing. This makes no sense! I came in knowing what the problem was so they should have told me I needed to do the additional testing to pinpoint the exact location of the problem! Not charge me to tell me the problem again so now I spent money on the same thing twice and still need additional testing to locate the exact problem area. More

Everyone was helpful and friendly. Everything was explained perfectly and staff was extremely knowledgeable. Will definitely use you again. Everything was explained perfectly and staff was extremely knowledgeable. Will definitely use you again. More

Dwayne happens to know a friend of mine. She actually works for Chapman. She calls to verify appointments. I never used a dealership for service before because I used to sell cars. I don’t k She actually works for Chapman. She calls to verify appointments. I never used a dealership for service before because I used to sell cars. I don’t know what your responsibilities are. I explained this to Dwayne when I first met him. And he has not disappointed me. We talk like we’ve known each other for years. I ask him for the truth and he shoots it straight back to me. I also like the idea of using the dealership to keep the remaining factory warranty intact. I also like using the dealership because my service history is easily accessible on the Nissan app, which I truly love. More

Service is done right and the staff are great and very helpful and very friendly 😃 helpful and very friendly 😃 More

Clean and comfortable waiting area Customer service was good and they were friendly and responsive good and they were friendly and responsive More

Always a pleasant experience going to Chapman Nissan. Danny and the rest of the team always go above and beyond to ensure my visit is not only efficient but also enjoyable. I can always count on the expe Danny and the rest of the team always go above and beyond to ensure my visit is not only efficient but also enjoyable. I can always count on the expert technicians to do the job right the first time and I always trust that my car is in good hands in the shop. Wouldn’t trust anyone else to work on my car. Highly highly recommend for all of your Nissan needs!! More