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Chapman Nissan
Philadelphia, PA
359 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 359 reviews
April 24, 2026
They have good customer service. I have purchased multiple vehicles from the Chapman Nissan over the years I have purchased multiple vehicles from the Chapman Nissan over the years More
by pbthankgod
Verified Customer
April 24, 2026
Warren, Tony and Staff were absolutely professional, courteous, and very concerned for the needs of the customer. I couldn’t believe I came there for one specific issue and found out about a different i courteous, and very concerned for the needs of the customer. I couldn’t believe I came there for one specific issue and found out about a different issue in which Warren noticed, brought to my attention and did something about it. I was able to get into newer car with the benefit of not having to worry about the maintenance , etc. Thank you so much Warren, Tony and Staff. You all really made my time being there worth while! Truly appreciated your good public relation shown to me in a time that was uncertain to me. I plan to refer as many as I can to your dealership because I believe whoever comes will get the same awesome treatment as I received. Again, Thank you so much for everything! I have a more peace of mind knowing I don’t have to look for a rip off auto shop should the car need maintenance or any other work. God Bless this entire company with many more satisfied customers to come. GREAT CUSTOMER SERVICE ALL THE WAY ! More
by ro19082
April 24, 2026
My check engine light came on unexpectedly on a Saturday at that. I went to Chapman Nissan and had the pleasure of working with Danny. He got the guys to look at my Rogue and figure out why the light was on at that. I went to Chapman Nissan and had the pleasure of working with Danny. He got the guys to look at my Rogue and figure out why the light was on. He got back to me the same day and ensured me that my Rogue would be taken care of. I appreciate Danny for the hard work and dedication. More
by Steph
April 21, 2026
AJ was super helpful. He was communicative and clear about what was happening with my car. He handled all the communication with the warranty folks and made my life super He was communicative and clear about what was happening with my car. He handled all the communication with the warranty folks and made my life super easy! More
by jacksonmnjj
Employees Worked With
April 20, 2026
The staff was very friendly and sent updates throughout the day. Our vehicle was ready in a very timely manner! the day. Our vehicle was ready in a very timely manner! More
by smgbryson15
April 18, 2026
Only deal with Chapman Nissan since I bought my car from them. I am very happy with their service/. them. I am very happy with their service/. More
by messina.michael
Employees Worked With
Other Employees :
Santos
April 18, 2026
I have come to know Dwayne personally. We have gone beyond the customer phase and have talk about othr things during the stay. Like marriage, parenting, and spiritual things. He also seems We have gone beyond the customer phase and have talk about othr things during the stay. Like marriage, parenting, and spiritual things. He also seems to be a down to Earth Person. More
by LENNYCHIS
Employees Worked With
April 17, 2026
Great customer service. Everything was explained and the work was done quickly. I appreciate the hard work. Everything was explained and the work was done quickly. I appreciate the hard work. More
by MARIA.MACERATO
Employees Worked With
April 17, 2026
I’m not sure I paid for break diagnosis, and it appears that tech were guessing and I paid for their guessing , it turned out 2 bolts were bad and was chargers $650 that tech were guessing and I paid for their guessing , it turned out 2 bolts were bad and was chargers $650 More
by lexus1948
Employees Worked With
April 16, 2026
It's all about my salesman, Warren Crooks. For 12 years now, Warren has been my salesman. Every 3 years he does all he can to get me in the car I want, which he did again. For 12 years now, Warren has been my salesman. Every 3 years he does all he can to get me in the car I want, which he did again. More
by sfmateka
