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Chapman Nissan

Philadelphia, PA

4.7
457 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA 1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham) 1993 Chapman Ford in Egg Harbor Twp, NJ 1994 Chapman Nissan in New Castle, DE 1995 Chapman Ford in Columbia, PA 2000 Chapman Ford in Lancaster, PA 2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ 2008 Chapman Nissan in Philadelphia, Pa 2009 Chapman Chevrolet in Philadelphia, Pa Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!" Nissan Customer Promise The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations. We will respect your time We will market our products and services honestly. We will employ a professional, well-trained, and knowledgeable staff. We will maintain a clean, comfortable, and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will deliver your vehicle clean with a full explanation of features. We will treat you as a guest in our home. Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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6723 Essington Avenue

Philadelphia, PA

19153

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Showing 457 reviews

August 04, 2026

A pleasure to deal with Jim, Sales Mgr;, Anthony our sales representative; and most of all Trey who was polite, respectful, professional and an expert at instructing us on All of the electronic features More

by dchap32989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette YAlston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Mckenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey and Anthony
Aug 05, 2026 -

Chapman Nissan responded

Thank you for your wonderful review! We’re delighted that Jim, Anthony, and Trey made your experience so enjoyable. We especially appreciate your recognition of Trey’s patience, professionalism, and expertise in explaining all the electronic features. Enjoy your new 2026 Nissan Rogue Dark Armor, and welcome to the Chapman Nissan family!

July 31, 2026

I had a wonderful experience as usual at chapman. Tawny Gates has sold me my 2nd brand new car and made my experiences pleasurable. More

by javonnaknuckles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette YAlston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Chapman Nissan responded

Thank you, Javonna! We truly appreciate your continued loyalty to Chapman Nissan. Congratulations on your second new vehicle! We’re delighted that Tawny Gates once again made your purchase enjoyable and pleasurable. We look forward to serving you for many years and miles to come!

July 31, 2026

I always have a great experience here. 10+ year customer. Every service always done fast and efficient. More

by kimberly.williamson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2026 -

Chapman Nissan responded

Thank you, Kimberly, for your loyalty over the past 10+ years! We’re delighted that Marc Bear and our service team continue to provide fast, efficient service. We truly appreciate your business and look forward to serving you for many years to come! The Chapman Nissan Team

July 28, 2026

Great customer service. This is the 5th Nissan that I have purchased from this dealership. More

by yking27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Mckenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2026 -

Chapman Nissan responded

Thank you for your continued loyalty and for choosing Chapman Nissan for your fifth Nissan! We truly appreciate your business and are delighted that Tawny Gates and Daniel Ricciardi provided you with great customer service. We look forward to serving you for many years to come!

July 26, 2026

Service customer for 8 years, good service, fair (not cheap) prices, good staff and capable mechanics. I also got a good deal on my new car. More

by johnoh1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Warren Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Penny
Jul 27, 2026 -

Chapman Nissan responded

Thank you for your continued loyalty over the past eight years! We truly appreciate your trust in both our service and sales teams. We’re pleased that you have consistently received quality service, fair pricing, and professional assistance—and that you got a great deal on your new vehicle. Thank you for choosing Chapman Nissan, and we look forward to serving you for many more years!

July 26, 2026

I've been a lifelong Nissan owner, and I have to admit that visiting a dealership was never something I looked forward to and avoided. But Chapman Nissan has completely changed that for me. I've been co More

by TinsleyTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ysaac Almonte
Jul 27, 2026 -

Chapman Nissan responded

Thank you for sharing such a thoughtful review! We’re honored that Chapman Nissan has changed how you feel about visiting a dealership. Your loyalty as a lifelong Nissan owner and a Chapman customer for more than six years means a great deal to us. We’re especially pleased that our team’s professionalism, knowledge, communication, and sense of humor continue to make your visits enjoyable. Thank you for recommending our Essington Avenue location. We look forward to serving you for many more years!

July 25, 2026

Mr Crooks listened carefully to what I needed and showed me the right car. He's an excellent salesman. More

by johnoh1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warren Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Penny was very helpful on the phone and directed me to Mr Crooks.
Jul 27, 2026 -

Chapman Nissan responded

Thank you for sharing your experience! We’re pleased to hear that Mr. Crooks listened carefully to your needs and helped you find the right vehicle. We appreciate your kind words and will be sure to recognize him for providing excellent service. Congratulations on your new car, and thank you for choosing Chapman Nissan!

July 25, 2026

This was a very pleasant experience. I was able to get all of my needs met and the staff was very helpful, they answered all of my questions and gave me the guidance I needed. They were More

by shekeidahall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2026 -

Chapman Nissan responded

Thank you for sharing your experience with Chapman Nissan! We’re delighted that our team listened to your needs, answered all your questions, and provided the helpful guidance you needed. We truly appreciate your recognition of their professionalism and look forward to assisting you again in the future!

July 23, 2026

Excellent customer service. , Dwayne Thomson was great! Service time was excellent. Chapman Nissan is the best! More

by jam1245
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2026 -

Chapman Nissan responded

Thank you for the wonderful review! We’re delighted that Dwayne Thompson provided excellent customer service and that your vehicle was completed promptly. We appreciate your confidence in Chapman Nissan and look forward to serving you again!

July 23, 2026

Very trustworthy, reliable, excellent work. Easy location, very helpful and friendly. Took the time to explain everything. More

by Cheryl.providence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2026 -

Chapman Nissan responded

Thank you for your wonderful 5-star review! We're thrilled to hear you found our team trustworthy, reliable, and helpful throughout your visit. Taking the time to explain everything clearly and providing excellent service are priorities for us, and we're glad Marc Bear and Daniel Ricciardi delivered that experience. We truly appreciate your kind words and your business, and we look forward to serving you again at Chapman Nissan!

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