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Chrysler Dodge Jeep of Paramus

Paramus, NJ

3.2
853 Reviews
Chrysler Dodge Jeep of Paramus is proud to serve New Jersey, New York and the surrounding area with quality Chrysler, Dodge, Jeep, and Ram vehicles as well as a vast selection of pre-owned cars. Come visit us at 315 Route 4 West.
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315 Route 4 West

Paramus, NJ

07652

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Showing 853 reviews

July 17, 2022

Service manager and dept schedule appt and wasted my time , after I get there they say they can’t look at the car and no loaner available because they don’t give loaners , service manager very clueless on ho More

by Gracing2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marilyn Batres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Ziero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Mora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Andujar, Warren Talmo
May 08, 2022

I got sold a broken car didn’t listen to ppl about this place don’t make the same mistake as me they won’t help you I hope this review helps someone More

by Brianmunoz78
Recommend Dealer
No
Employees Worked With
Gerry Speziale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John sweeney , Manny Andujar, William Adams
May 08, 2022 -

Chrysler Dodge Jeep of Paramus responded

Hello, Please know that we take your review very seriously and would appreciate the opportunity to speak with you regarding the vehicle that you purchased and your overall sales experience. When you have a moment, you can reach out to me directly. I look forward to connecting with you. Thank you. Best, Marilyn Batres Customer Relations Manager 551-228-2384 mbatres@rt4cars.com

May 09, 2022 -

Brianmunoz78 responded

I spoke enough with John Sweeney they left me with out a car I have multiple videos showing them not helping me I am left car less after I came for a broken car more then 6 times they didn’t call the manufacturer to report this I may even lose my job by monday because of all the times I stayed stuck with a broken car I spend the whole weekend without working and now even Monday

April 20, 2022

I purchased a Grand Cherokee used with 13K miles at this dealership. Perfect condition. After 18 months I noticed there were spots on the edge of the hood where the paint was bubbling. A google search re More

by gerrygodan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julio Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2022

Horrible service all around, I totally regret buying my truck at this location. Do not go. More

by therapywithoutadegree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leonardo Geldes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jest
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hickey, Victor Belaunde, Shahed Ahmed, William Adams
Apr 16, 2022 -

Chrysler Dodge Jeep of Paramus responded

Dealer Valued Service Customer, Customer service is very important to us here at Chrysler Dodge Jeep Ram of Paramus. Thank you for your feedback. We have a department catered to improving our customer service. Please contact us further so we can learn more regarding your service. Thank you & we look forward to hearing back from you soon. Service Management Team 551-999-6771

April 16, 2022

Honestly a 1 is to good for this dealership . They are rude and don’t care about the customers . They lie But I guess that’s my fault I should have known better to buy a Chrysler product because More

by donnalisa43
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leonardo Geldes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Speziale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jest
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hickey, Manny Andujar, Victor Belaunde, Shahed Ahmed, William Adams
Apr 18, 2022 -

Chrysler Dodge Jeep of Paramus responded

Hello, Please know that we take your review very seriously and would appreciate the chance to speak with you regarding your overall experience purchasing your Chrysler from our team. When you have a moment, you can reach out to me directly. I look forward to connecting with you. Thank you. Best, Marilyn Batres Customer Relations Manager 551-228-2384 mbatres@rt4cars.com

April 13, 2022

Unprofessional! I would never shop for a car here again, even though my last three cars were Chryslers. The leadership team is unprofessional. This was the worst cu More

by Rshulkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julio Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Chrysler Dodge Jeep of Paramus responded

Hello, I would appreciate the chance to speak with you regarding your recent interactions with our Sales Team. When you have a moment, please feel free to reach out to me so that we can address your feedback. I look forward to connecting with you. Thank you, Marilyn Batres Customer Relations Manager 551-228-2384 mbatres@rt4cars.com

April 13, 2022

They are disrespectful rude people from the employees to manager to the director. They are liers and inconsiderate and when you call them out they become spiteful take longer on your vehicle ignore phone ca More

by jwyman1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leonardo Geldes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Speziale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Chrysler Dodge Jeep of Paramus responded

Dealer Valued Service Customer, Customer service is very important to us here at Chrysler Dodge Jeep Ram of Paramus. Thank you for your feedback. We have a department catered to improving our customer service. Please contact us further so we can learn more regarding your service. Thank you & we look forward to hearing back from you soon. Service Management Team 551-999-6771

March 11, 2022

Shah was amazing. Very, energetic, friendly, & he made me feel comfortable to purchase, as well as comfortable enough to refer other people to him! More

by WONDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahed Ahmed
Mar 12, 2022 -

Chrysler Dodge Jeep of Paramus responded

We are so pleased to read that our team took great care of you here at Chrysler Dodge Jeep Ram of Paramus. We strive to provide our customers with the best service possible. We appreciate your business. We hope you love your new vehicle.

March 01, 2022

ZERO STARS FOR THIS AWFUL DEALER. This is the worst Dealer and Service Center. The Service Team lies. I have three recalls on my car and FCA (Fiat Chrysler Auto) reached to me and More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Bradt
Mar 02, 2022 -

Chrysler Dodge Jeep of Paramus responded

Dealer Valued Service Customer, Customer service is very important to us here at {loc}. Thank you for your feedback. We have a department catered to improving our customer service. Please contact us further so we can learn more regarding your service. Thank you & we look forward to hearing back from you soon. Service Management Team 551-999-6771

February 22, 2022

I had an amazing experience at the Paramus location starting with the receptionist Jailene whom kept me updated with my car details in which I was interested to my salesman Argenis Pujols. Thank you so More

by JOANNI Rivera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Speziale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Argenis Pujols
Feb 22, 2022 -

Chrysler Dodge Jeep of Paramus responded

Hi, thank you for taking the time to leave a review for us at Chrysler Dodge Jeep Ram of Paramus. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!