Circle INFINITI

Service John always makes my service experience as painless as possible. No one really enjoys coming in for an oil change and tire rotation, but your service John always makes my service experience as painless as possible. No one really enjoys coming in for an oil change and tire rotation, but your service teams always puts a smile on my face as does my Q70S. Keep up the great work John!! More

Service excellent service and very timely. John was great to deal with during my visit to infinit. I felt very comfortable in dealing with all of the staff. excellent service and very timely. John was great to deal with during my visit to infinit. I felt very comfortable in dealing with all of the staff. More

Great Customer Service John, Anne and the whole service department at Circle are professional, friendly and completely customer focused. They go out of their way to ensure t John, Anne and the whole service department at Circle are professional, friendly and completely customer focused. They go out of their way to ensure that every detail from start to finish is handled with a smile... Highly recommend Circle! More

Love My Infinity-Love the Dealership! This is my fourth Infiniti. I just got the Q70. I love how the car looks and I love how it drives! I cannot say enough about the people at Circle I This is my fourth Infiniti. I just got the Q70. I love how the car looks and I love how it drives! I cannot say enough about the people at Circle Infiniti. Don Lotano was great. He is very knowledgeable --I have already called him with questions--and very helpful. I would highly recommend Don. I cannot say enough about the service department. Todd Rovinsky and Ann Maria Trapani are awesome! No matter the problem, they are always there to help me out. They always go above and beyond. That is a good part of the reason I love my Infiniti. I must also mention Yuri in the service department. He always greets me with a smile and a comfortable loaner car! As I said--I love my Infiniti--I love the dealership! More

Smooth Purchase Sent in an internet inquiry for a CPO G37. Was able to negotiate over the phone with Evan Quinones. Car was exactly as he described. The rims were r Sent in an internet inquiry for a CPO G37. Was able to negotiate over the phone with Evan Quinones. Car was exactly as he described. The rims were repaired before I traveled from NY to get the car. Very easy transaction AAA+++ More

very dissapointed MY HUSBAND AND I CAME IN TO PURCHASE INFINITY QX60 WE TOLD OUR SALESMAN THAT WE WOULD BE BUYING THE CAR . SINCE OUR CAR STILL HAD A FEW WEEKS LEFT O MY HUSBAND AND I CAME IN TO PURCHASE INFINITY QX60 WE TOLD OUR SALESMAN THAT WE WOULD BE BUYING THE CAR . SINCE OUR CAR STILL HAD A FEW WEEKS LEFT ON THE LEASE WE MENTIONED WE WOULD WAIT. THE SALESMAN TOLD US TO COME IN THE FIRST WEEK IN FEBRUARY. MY HUSBAND CAME IN THE 2ND OF FEBRUARY AND THE SALESMAN TOLD US WE COULD NO LONGER GET THE PROMISED DEAL. (the deal expired at the end of January WE TRIED TO TELL THE MANAGER THAT WE BOTH HEARD THE FIRST WEEK IN FEBRUARY. THE MANAGER TOLD US HE COULD NOT LOOSE $2,000 ON THE DEAL. MY HUSBAND IS A PHYSICIAN AND I HAVE A COLLEGE DEGREE......WE CERTAINLY BOTH HEARD THE SAME THING. I CALLED DOUGLAS INFINITY AND TOLD THEM MY STORY........THEY CAME IN WITH A QUOTE LESS THAN THE ORIGINAL CIRCLE INFINITY QUOTE. THEY WELCOMED US WITH OPEN ARMS WHEN WE PICKED UP THE CAR. THEY THANKED US FOR USING THEM- and they still can not believe our story (we live 2 miles from circle infinity, but we rather deal with a classy and honest dealership More

Amazing Dealership My husband and I visited Circle Infiniti last weekend to inquire about the QX50. We met with Mark Bahary. Not only was Mark extremely helpful, but he My husband and I visited Circle Infiniti last weekend to inquire about the QX50. We met with Mark Bahary. Not only was Mark extremely helpful, but he was also very personable. Everyone at the dealership--especially Mark--was easy to work with. I left feeling confident about our purchase and love my car. Sue and Bill C. More

New car purchase This is our 2nd Infiniti we purchased with Mark B. We found the experience quick and easy. We have also had great experience with the service depart This is our 2nd Infiniti we purchased with Mark B. We found the experience quick and easy. We have also had great experience with the service department and would highly recommend this dealership. Tony & Marla More

A Positive Experience and Easy Buying I was apprehensive when I started to visit car dealerships as I searched for a new car. I researched cars online and read a lot of ratings and reviews I was apprehensive when I started to visit car dealerships as I searched for a new car. I researched cars online and read a lot of ratings and reviews. I remembered the poor, pushy customer service from my last experiences. I visited a number of car dealerships for the cars I was interested in and as in the past the customer service was the same but not at Circle Infiniti in West Long Brach NJ. Steve Thieme, Tim Scott and Tim Ens made my experience positive. Striking a customer friendly conversation with Steve Thieme as I walked through the lot in the morning kept me there. The test drive and the hands-on technical walkthrough of the vehicle features with Tim Ens moved the Infiniti Q50 to the top of my list. Discussing the options and negotiating a fair deal with Tim Scott closed the deal, making me a new owner of a certified pre-owned 2014 Infiniti Q50 and a member of the Infiniti family. Tim Scott was knowledgeable, courteous and respectful as were Steve and Tim E. Sherry Horelick was courteous, too. Yes I can see myself buying another car from Tim Scott, et al and I can see myself buying another car from Circle Infiniti, too. I would recommend not only the Infiniti Q50 but also Circle Infiniti. You [all] made my experience easy and enjoyable, particularly in comparison to other dealerships I visited. I love the car. More