Circle Infiniti - Service Center
West Long Branch, NJ
787 Reviews of Circle Infiniti - Service Center
Excellent Services Pam and Ann always provided me with excellent services on all of my visits. They worked with me and explained very thoroughly with all issues and rep Pam and Ann always provided me with excellent services on all of my visits. They worked with me and explained very thoroughly with all issues and repairs. I’m very happy and satisfied. More
Exceptional Customer Service In for routine maintenance and from scheduling the appt to leaving the dealer everything runs smoothly. Pam C. Has always provided the best customer s In for routine maintenance and from scheduling the appt to leaving the dealer everything runs smoothly. Pam C. Has always provided the best customer service, Yuri the valet attendant is super friendly and energetic, thank you all at circle! More
Regular service in my Inifiniti Service was timely and complete. Car has been kept in great shape and it is approaching 200,000 miles and running fine. Ann Marie Trapani has been o Service was timely and complete. Car has been kept in great shape and it is approaching 200,000 miles and running fine. Ann Marie Trapani has been our "go to " person - she is knowledgeable, friendly, responsive and concerned. she is one of the main reasons we keep going back More
excellent VIP service been with circle infiniti for over 10 years and 4 leases til now. time after time the ultimate VIP red carpet service. pam , john, Ann maria, every si been with circle infiniti for over 10 years and 4 leases til now. time after time the ultimate VIP red carpet service. pam , john, Ann maria, every single one is phenomenal More
Great Customer Service Purchased my M37 from Circle Infiniti eight years ago and have been having my car serviced there since then. One of the main reasons is Pam C., the se Purchased my M37 from Circle Infiniti eight years ago and have been having my car serviced there since then. One of the main reasons is Pam C., the service representative I have dealt with almost exclusively since my very first service visit. She is pleasant, technically knowledgeable and she knows her customers. Makes for a comfortable visit. More
Great work! I stopped in to get a dent/ding looked at for repair. Pam set me up with an appointment and the work performed was outstanding. My door is like new ag I stopped in to get a dent/ding looked at for repair. Pam set me up with an appointment and the work performed was outstanding. My door is like new again!! More
Service Always exceptional service and care!!! They go out of their way to make my experience easy! They are the reason I am on my 5th truck and have 2 othe Always exceptional service and care!!! They go out of their way to make my experience easy! They are the reason I am on my 5th truck and have 2 other Infiniti’s! More
Service is always exceptional This is the friendliest dealership around. Everyone that you see in the halls, greets you with a smile. Working with Pam, in the service departmen This is the friendliest dealership around. Everyone that you see in the halls, greets you with a smile. Working with Pam, in the service department, is always a pleasant experience. I am always kept well-informed about the status of my service. Service is always timely. And, the overall experience is great. More
Quick and easy Brought my Infiniti in for routine service. Was the first time dealing with joe , but he was extremely helpful, friendly and knowledgeable. Keep up th Brought my Infiniti in for routine service. Was the first time dealing with joe , but he was extremely helpful, friendly and knowledgeable. Keep up the good work and look forward to my next visit More
Car troubles aren't a trouble with Annie!! If it weren't for bad luck I would have no luck, last night I picked my car up from an oil change and brake job, mind you it looked & ran better than If it weren't for bad luck I would have no luck, last night I picked my car up from an oil change and brake job, mind you it looked & ran better than the day I bought it thanks to Ann's knowledgable advice and recommendations. However, after idling in stopped traffic on a 100+ degrees day for over an hour I noticed that my car was driving strangely, it would buck when I accelerated and the service engine light came on. I called Circle Service and explained what happened and was told to bring the car back there right away and that it was concerning to her, and that if I felt uncomfortable to tell her so we could arrange a way to have it towed to her. VERY RARELY do people care about their customers in such a way! Knowing I cannot be without a car she assured me she would have a loaner ready and waiting. After a long nerve wrecking 30mph track down the parkway I got to Circle and was met by Yuri straight away who helped me remove my belongings and get settled into my choice of an immaculate QX50. Ann came right to the door and greeted me with her million dollar smile and made me feel so at ease. She had me in and out within 5 minutes without an appointment. Her STELLAR customer service is the main reason I keep returning to Infiniti for services on my car instead of going to a local shop that would charge half the price and give no where near half the service. Annie is also the person I recommend to EVERYONE I know that drives an infiniti and are looking for a service center, and she NEVER disappoints! Thank you for having such great staff between her and Yuri who is always beyond accommodating with me, keep up the great work Circle!! More