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City Volkswagen of Chicago
Chicago, IL
3,213 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,213 reviews
August 24, 2021
Edgar Anaya was a very helpful and transparent salesperson, he is the reason we went to City Volkswagen, we’re very happy with our Tiguan. salesperson, he is the reason we went to City Volkswagen, we’re very happy with our Tiguan. More
by Emily
Helpful August 23, 2021
Great prices, great staff, great experience!The car was Great prices, great staff, great experience! The car was exactly as advertised and the entire process smooth from start to finish. I would buy from t Great prices, great staff, great experience! The car was exactly as advertised and the entire process smooth from start to finish. I would buy from them again More
by aolaru
Employees Worked With
Marcus Carnes
August 22, 2021
Laura was really helpful in demonstrating the features and benefits of the VW Tiguan for me. I walked away feeling confident that I knew everything about my vehicle. and benefits of the VW Tiguan for me. I walked away feeling confident that I knew everything about my vehicle. More
by Emily Crow
August 22, 2021
Marcus was excellent! He kept me up to date with inventory and numbers when I asked! Very personable and will work to get you a deal! inventory and numbers when I asked! Very personable and will work to get you a deal! More
by Liz
Employees Worked With
Jennifer Stewart, Marcus Carnes
August 20, 2021
The dealer was nice and clean. Edgar was very helpful and polite was very understanding of our needs, loved he speaked both English and Spanish. polite was very understanding of our needs, loved he speaked both English and Spanish. More
by Cuenca.324
August 18, 2021
recently purchased a vehicle from City Volkswagen of recently purchased a vehicle from City Volkswagen of Chicago, and worked with Enrique throughout the process. Enrique was professional, transparent, recently purchased a vehicle from City Volkswagen of Chicago, and worked with Enrique throughout the process. Enrique was professional, transparent, and willing to go the extra mile. I sincerely appreciated the car-buying experience and will absolutely recommend the City VW team as a result of this positive experience. Thank you both again! More
by Swing
Employees Worked With
Enrique Garibay, Jennifer Stewart
August 18, 2021
I had the please to work with Laura T. She was amazing! She made the whole buying process very easy and friendly! I also want to thank Dan the GM there he was great! She made the whole buying process very easy and friendly! I also want to thank Dan the GM there he was great! More
by nancynsroka
August 18, 2021
Wonderful experience! A great product with great service. The customer service was excellent. The salesman who helped me Alex Rocha was very knowledgeable and helpful. I would definitely return a service. The customer service was excellent. The salesman who helped me Alex Rocha was very knowledgeable and helpful. I would definitely return and i would absolutely recommend this dealer ship! More
by pete.tough1
Employees Worked With
Alex Rocha, Jennifer Stewart
August 17, 2021
Our salesman edgar was very helpful and nice with us it was a busy day but they got us out with good time and we loved it thank you guys and gals at city was a busy day but they got us out with good time and we loved it thank you guys and gals at city More
by Danieljoseph0888
