Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
3,764 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,764 reviews
October 03, 2024
I had the pleasure of meeting Laura and Jaymi. They assisted me in choosing a VW Tiguan.They were very nice, patient and pleasant to work with. Thank you Jaymi and Laura. They assisted me in choosing a VW Tiguan.They were very nice, patient and pleasant to work with. Thank you Jaymi and Laura. More
by charmtho
October 03, 2024
Nice and clean facility with a lot of vehicles on site to view and test drive. view and test drive. More
by timschauer
October 01, 2024
My family have been a customers of City Volkswagen Chicago for years. I recently purchased a new Jetta from them. The whole staff was fantastic especially Andy Gloria who helped me find the exact car Chicago for years. I recently purchased a new Jetta from them. The whole staff was fantastic especially Andy Gloria who helped me find the exact car I wanted. More
by joefmontesjr
October 01, 2024
Great customer service. Appreciate Juan listening to what we wanted and getting us in and quickly with our new car. Appreciate Juan listening to what we wanted and getting us in and quickly with our new car. More
by Eabk75
Employees Worked With
September 30, 2024
Juan was very helpful and if you are interested in a VW. I would work with Juan Fuentes! I would work with Juan Fuentes! More
by mpluna105
September 30, 2024
Great Dealership! Laura from Sales and Evelyn from Finance were great to work with. Made the process run smooth and delivered great customer service. Laura from Sales and Evelyn from Finance were great to work with. Made the process run smooth and delivered great customer service. More
by Pete
September 30, 2024
Eddie was great to work with. He made the whole process very smooth, would definitely see him again on our next purchase. He made the whole process very smooth, would definitely see him again on our next purchase. More
by zamora627
Employees Worked With
September 28, 2024
Ray and Edgar were a blast to work with. Going on my 5th VW from city VW of Chicago and I couldn’t complain Going on my 5th VW from city VW of Chicago and I couldn’t complain More
by rockomazzotti1
September 28, 2024
We really enjoyed working with Juan. He was polite, knowledgeable and extremely accommodating. Love our 2024 VW Atlas Cross Sport SEL 2.0 R-Line. He was polite, knowledgeable and extremely accommodating. Love our 2024 VW Atlas Cross Sport SEL 2.0 R-Line. More
by Pmat1415
Employees Worked With
September 26, 2024
I recently made my fourth vehicle purchase from City Volkswagen of Chicago, and once again, the experience was absolutely flawless! I always bring my family members here, and for good reason—each time, Volkswagen of Chicago, and once again, the experience was absolutely flawless! I always bring my family members here, and for good reason—each time, the process is smooth, straightforward, and enjoyable. A huge thank you to Edgar, the sales manager, and Ray, the sales associate, who were a dream to work with. Edgar ensured that the price we discussed beforehand was exactly what we got when we arrived—no surprises, just honesty and professionalism. Ray was attentive, knowledgeable, and made sure we were comfortable with every step of the purchase. More
by rubin.sergey
