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City Volkswagen of Chicago
Chicago, IL
4,234 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,234 reviews
May 12, 2026
Excellent service Edgar and Juan thank you so very much I appreciate your help thanks. appreciate your help thanks. More
by derekriles
May 11, 2026
Just bought my car! Alex was AMAZING—super helpful, knowledgeable, and made the whole process smooth from start to finish. He answered all my questions, and made sure I Alex was AMAZING—super helpful, knowledgeable, and made the whole process smooth from start to finish. He answered all my questions, and made sure I felt confident with everything. No pressure, just great service all around. If you’re car shopping, ask for Alex! More
by Dguz1210
May 11, 2026
Went in looking for a car and met Ray Cotto and Matt. All I can say it was the best experience I could ask for. They were friendly, professional and listened to all my needs... and I walked out with the All I can say it was the best experience I could ask for. They were friendly, professional and listened to all my needs... and I walked out with the car I wanted. More
by crisscperez
Employees Worked With
May 09, 2026
Excellent experience! Car was exactly as advertised. Everyone was friendly and knowledgeable. Made car buying easy! Car was exactly as advertised. Everyone was friendly and knowledgeable. Made car buying easy! More
by suemeifert
Employees Worked With
May 09, 2026
Working with Alex at City Voltswagen was a great experience! Buying my car was a smooth process and Alex was extremely professional and nice. I am very pleased with my purchase and would come back a experience! Buying my car was a smooth process and Alex was extremely professional and nice. I am very pleased with my purchase and would come back again! More
by ng
May 07, 2026
I just left Volkswagen with a brand new 2026 Tiguan Alex was amazing my experience was a 10/10 he listened to what I wanted. Didn’t hassle me to spend unnecessary money at all. Most car buying experience ta was amazing my experience was a 10/10 he listened to what I wanted. Didn’t hassle me to spend unnecessary money at all. Most car buying experience take up most of the day but trust me I was in & out fast and smiling because I have a new car. Thanks again Alex. More
by shanita217
May 05, 2026
Alex was kind, knowledgeable, and easy to work with. He was also friendly and welcoming to our 5 year old which made the experience easier in every way. He was also friendly and welcoming to our 5 year old which made the experience easier in every way. More
by Jessica.R
Employees Worked With
May 02, 2026
They were very helpful and responsive with initial inquiry and kept us up to date on timing with our kids there. inquiry and kept us up to date on timing with our kids there. More
by Jun Nagano
Employees Worked With
May 02, 2026
Traded in my old truck for a new one they was very kind and understanding of my needs they also will try their best to help you. I GOT A NEW TRUCKKKK. and understanding of my needs they also will try their best to help you. I GOT A NEW TRUCKKKK. More
by Keke
Employees Worked With
April 30, 2026
Great experience with Alex and the whole team. Everyone was. Courtesy and accommodating to our needs. Excited about our new vehicle. Everyone was. Courtesy and accommodating to our needs. Excited about our new vehicle. More
by Dmichaellambjr
Employees Worked With
