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City Volkswagen of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
5.0
4,274 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 4,274 reviews

July 30, 2026

Laura was so kind and helpful throughout the process of buying a new car! She knows all about the cars she sells and takes the time to go through it with you. Thank you for a wonderful experience and for y More

by dsantucci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2026 -

City Volkswagen of Chicago responded

Thank you for sharing your kind words about Laura V.’s guidance and hospitality during your new Atlas purchase. We’re delighted she could walk you through all the features and help you feel confident in your choice. Enjoy every moment in your new Volkswagen Atlas! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 29, 2026

Second vehicle I’ve gotten from CityVW. Got a deal I literally couldn’t decline. More

by JaimeF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Kreiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2026 -

City Volkswagen of Chicago responded

We’re thrilled you returned for a second Volkswagen and that your new GLI deal was too good to pass up. Enjoy every drive in your GLI. Feel free to reach out if we can assist you down the road. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 29, 2026

I had a great experience buying my new car! Alex made the whole process smooth, easy, and stress-free. Everyone at the dealership was friendly and professional, and I left feeling confident tha More

by Nat Zaya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2026 -

City Volkswagen of Chicago responded

We’re pleased Alex made the process smooth and stress-free and that you felt confident in your decision. Congratulations on your Volkswagen and thank you for recommending us. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 29, 2026

Lovey person Ray is i love his humor and he hustle for me to get the bet price here at City VW Chicago More

by wanajustice21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2026 -

City Volkswagen of Chicago responded

Thank you for sharing how Ray’s humor and dedication made a positive impact. We’re delighted he helped you get a fantastic price on your Nissan Rogue. If you need anything else, please reach out. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 29, 2026

Ray did an excellent job providing customer service and finding us a great car within our price range. More

by Cjakubowski13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 29, 2026 -

City Volkswagen of Chicago responded

It’s wonderful to know Ray delivered exceptional service and helped you find a great pre-owned Volkswagen Jetta within your budget. We appreciate your five-star review and look forward to assisting you in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 27, 2026

Came in with my future husband Henry to only look at cars and Ray changed our mind with no need continue our car search. Muchas gracias Seńor Ray Cotto. More

by 08.lm47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

City Volkswagen of Chicago responded

It’s wonderful that Ray guided you straight to a Volkswagen Jetta and made your visit worthwhile. We appreciate your trust and hope you enjoy every drive in your new ride. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 27, 2026

I had a very good experience with Ray a spectacular man. They explained everything to me in detail. More

by henrychpalma7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

City Volkswagen of Chicago responded

It’s wonderful to know Ray provided such detailed explanations and made your visit so positive. We appreciate your five star rating and thank you for choosing Volkswagen. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 25, 2026

Everyone one was great especially Alex and Rob! Wonderful customer service and great people to deal with. More

by Mzlady2230
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Kreiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 25, 2026 -

City Volkswagen of Chicago responded

Thank you for the fantastic five-star review and for highlighting Alex and Rob. It’s great to know they made your experience so positive. Congratulations on your new Volkswagen Atlas, and we hope it brings you many great adventures. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 13, 2026

This was truly one of the absolute best experiences I’ve ever had in car buying. Alex and the entire team went way above and beyond. No haggling and the customer service was 5 star. Alex and is a star! The More

by Tampathaliving09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

City Volkswagen of Chicago responded

Thank you for sharing your enthusiasm about your Volkswagen purchase. We’re thrilled that Alex and our team delivered a seamless, haggle-free experience and made you feel supported throughout. It was our pleasure to guide you through the process and we appreciate your trust in us. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 09, 2026

Ray and Edgar took great care of me today when buying my son a Volkswagen Jetta for my son Andrew. More

by ronrymarz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 10, 2026 -

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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