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City Volkswagen of Chicago
Chicago, IL
3,734 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,734 reviews
June 06, 2024
Ray Cotto was extremely helpful and patient with all of our questions throughout our visit. He made the purchasing process smooth and easy. I would recommend going to Ray for your car search here at this d our questions throughout our visit. He made the purchasing process smooth and easy. I would recommend going to Ray for your car search here at this dealership! More
by hslags1
Employees Worked With
June 05, 2024
Thank you City Volkswagen Of Chicago for your great deal on my trade in vehicle and the great APR. Juan & Anthony were a great help during my Tiguan purchase make sure you ask for Juan Fuentes in the sales on my trade in vehicle and the great APR. Juan & Anthony were a great help during my Tiguan purchase make sure you ask for Juan Fuentes in the sales department. More
by Linnette200
June 05, 2024
Great customer service! Highly recommended! Anthony the manager and Juan the sales rep did a fantastic job. Great deal on a Volkswagen SUV! I don’t think you’ll be able to f Highly recommended! Anthony the manager and Juan the sales rep did a fantastic job. Great deal on a Volkswagen SUV! I don’t think you’ll be able to find deals like this anywhere else in the city. Make sure you ask for Juan guaranteed you’ll be in great hands! More
by psydefx55
June 04, 2024
David was great! Super helpful with the car sale. Would highly recommend City VW for future car buyers. Super helpful with the car sale. Would highly recommend City VW for future car buyers. More
by Jtovmassian
Employees Worked With
June 04, 2024
David was patient with my family, and they can be a lot. He accommodated us with no appointment and a firm budget. He was able to get the payment to a price point I was comfortable with, without having to s He accommodated us with no appointment and a firm budget. He was able to get the payment to a price point I was comfortable with, without having to sacrifice. I appreciated his transparency (though yes I know as salesman transparency is what they are willing to share). Overall, it was a great experience and David was great to work with More
by Amy A
June 04, 2024
Everyone at the dealership was super friendly and helpful. Anthony kept me updated every step of the way and helped me leave with the car I was hoping for! Anthony was very personable and friendly an helpful. Anthony kept me updated every step of the way and helped me leave with the car I was hoping for! Anthony was very personable and friendly and made the experience great! More
by Cgrogers13
June 04, 2024
Everything was good answered all my questions. Only problem was that my car did not arrive the time i was told so i have to pick it up the next day Only problem was that my car did not arrive the time i was told so i have to pick it up the next day More
by samsalto
Employees Worked With
June 04, 2024
Juan made our car buying experience awesome. After a few bad experiences from other dealers, Juan was far and beyond the best salesperson we worked with. After a few bad experiences from other dealers, Juan was far and beyond the best salesperson we worked with. More
by Vince Tortorice
June 02, 2024
Iryna was absolutely phenomenal to work with and got me an amazing deal on my 2024 Atlas SEL Premium R-Line! She was able to work the deal remotely for me and I took the train from Michigan to pick it up. an amazing deal on my 2024 Atlas SEL Premium R-Line! She was able to work the deal remotely for me and I took the train from Michigan to pick it up. She arranged for someone to pick me up from the train station and made everything so easy! The paperwork was ready to go when I got there and Evelyn made signing all the paperwork a breeze. Luis did an amazing job showing me all the features on my car before driving back to Michigan. 100% recommend!! More
by Carlypcook
June 01, 2024
I've been car shopping for quite awhile and just bought a 2024 Atlas from George. I explained what I wanted and he found me the perfect vehicle. We did all negotiations prior to coming in to purchase, 2024 Atlas from George. I explained what I wanted and he found me the perfect vehicle. We did all negotiations prior to coming in to purchase, and it was a very easy process. We purchased an Altas we love and this dealership kept it simple and honest without the games. They were very fair in the price negotiations as well. I have already recommended George to a friend of mine looking for the same car! More
by lildogstudio
Employees Worked With
George Skoubis
