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City Volkswagen of Chicago
Chicago, IL
3,832 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,832 reviews
June 09, 2025
Thank you ray cotto , for your excellent service. We are extremely happy with our purchase. We would highly recommend you to our friends and family. Thank you again . Psa Toyota is terrible We are extremely happy with our purchase. We would highly recommend you to our friends and family. Thank you again . Psa Toyota is terrible More
by geefunkish
June 08, 2025
Hoy tuvimos la oportunidad de comprar nuestro primer auto y Brando Rosenow nos hizo el proceso mucho más fácil y amigable, nos vamos muy felices y satisfechos y Brando Rosenow nos hizo el proceso mucho más fácil y amigable, nos vamos muy felices y satisfechos More
by sofiadlm2109
June 07, 2025
City VW dealership is excellent. Honest and fair. My salesman, Brandon Rosenow was exactly what a salesman should be. Patient, knowledgeable and courteous. I drove over an hour to ge Honest and fair. My salesman, Brandon Rosenow was exactly what a salesman should be. Patient, knowledgeable and courteous. I drove over an hour to get there and would do it again. Highly recommend both City VW and Brandon. More
by Refinery Man
June 07, 2025
Andy was a great help helping me get into a new vehicle which all the bells and whistles I'm so glad she was able to help me. Will definitely recommend other to her. which all the bells and whistles I'm so glad she was able to help me. Will definitely recommend other to her. More
by andres.arroyo1130
June 05, 2025
Laura Torres was absolutely top tier. Will definitely buy here again. It was a great experience. Will definitely buy here again. It was a great experience. More
by ANDERSON062285
Employees Worked With
June 04, 2025
Eddy was exceptional—all staff very nice and friendly. Significant wait time for final paperwork. Significant wait time for final paperwork. More
by aj.misner21
June 04, 2025
I had an excellent experience from start to finish Buying my vehicle at city Volkswagen was an extremely easy process. My sales associate, Eddie helped me find the perfect car that fit both my needs and budg my vehicle at city Volkswagen was an extremely easy process. My sales associate, Eddie helped me find the perfect car that fit both my needs and budget and made the buying process smooth and transparent. The service I received made me feel very confident about my purchase. The dealership worked with me in every step through my purchase of a used 2022 Tiguan. I highly recommend them if purchasing a car new or used, honest salespeople and a stress free experience. More
by N.
June 04, 2025
Awesome customer service and honest and friendly! A wonderful experience! They really cared and helped make my decision easier! A wonderful experience! They really cared and helped make my decision easier! More
by sofianakrueger
Employees Worked With
June 04, 2025
I buy my car with Alex and he was very kind and he make all the process easy to buy my new car and the dealer ship got great options and very happy and satisfy with my purchase thanks to city of Volkswagen all the process easy to buy my new car and the dealer ship got great options and very happy and satisfy with my purchase thanks to city of Volkswagen More
by Cesar cuadros
June 03, 2025
I’m on my second Volkswagen. first a Jetta and now a 2024 Tiguan and Laura Torres sold me both. Thank you Laura lm very happy with my purchase. I want to thank Laura and the fin first a Jetta and now a 2024 Tiguan and Laura Torres sold me both. Thank you Laura lm very happy with my purchase. I want to thank Laura and the financial department for helping on my purchase. Thank you and god bless. More
by Jglopez19
Employees Worked With
