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City Volkswagen of Chicago
Chicago, IL
3,875 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,875 reviews
July 17, 2025
Came in again for another vehicle, Clemente made it happen!! I was able to drive off with a brand new vehicle of my choice, he works really Hard d to make it happen. I would highly recommend City VW of happen!! I was able to drive off with a brand new vehicle of my choice, he works really Hard d to make it happen. I would highly recommend City VW of Chicago. The staff is amazing and they will make sure you’re happy when you leave. Thank you again City VW!! More
by funchesrhana
July 16, 2025
She was so swet and took really room care of and she pushed her best for the best deal she could aquire for us. Overall so sweet and such a kind helper! pushed her best for the best deal she could aquire for us. Overall so sweet and such a kind helper! More
by Wioleta Wilczek
Employees Worked With
July 16, 2025
Ray is a fantastic salesperson—knowledgeable, kind, and extremely professional. From the moment I walked in, he made me feel welcome and listened carefully to what I needed. He wasn’t pushy at all, just ge extremely professional. From the moment I walked in, he made me feel welcome and listened carefully to what I needed. He wasn’t pushy at all, just genuinely helpful and informative. His expertise and honesty made the entire experience smooth and stress-free. I truly appreciated his patience and attention to detail. If you're looking for someone who truly cares about helping you find the right solution, I highly recommend Ray! More
by Tracy Rayner
Employees Worked With
July 16, 2025
I had the most amazing experience here. The entire team was fantastic, but especially Laura Torres! I cannot recommend her enough. She is incredibly gracious and kind. She dealt with my awk The entire team was fantastic, but especially Laura Torres! I cannot recommend her enough. She is incredibly gracious and kind. She dealt with my awkward and embarrassing tears and helped me deal with my tough decision (without judgment) to pivot from a car that just was too expensive for me at the moment t something that was more practical for my budget and family. She did all of this without making me feel bad or like I didn’t deserve to be there. For that I will forever grateful. Buying a car is stressful, but my car was very old and it was time. She made this experience very pleasant and I can’t wait to work with her when I come back for my Atlas! Thank you for being you, Laura. Your kindness won’t be forgotten! More
by shannonvpool
July 15, 2025
Alex Rocha was outstanding—friendly, professional, and knowledgeable. He really listened, answered all my questions, and made the entire car-buying process smooth and enjoyable. I highly recommend working knowledgeable. He really listened, answered all my questions, and made the entire car-buying process smooth and enjoyable. I highly recommend working with him! More
by Skosovich
July 14, 2025
We were so happy with our experience with Ed. It was a no pressure sales experience and we felt very respected and are very pleased with our new vehicle. It was a no pressure sales experience and we felt very respected and are very pleased with our new vehicle. More
by Rebecca.c.torres87
July 14, 2025
We have had an excellent buying experience at CityVW Chicago! Our salesman Ray Cotto made the buying and financing process so easy. His manager Clemente was also helpful. We highly recommend City VW! Chicago! Our salesman Ray Cotto made the buying and financing process so easy. His manager Clemente was also helpful. We highly recommend City VW! More
by Doukasa
July 12, 2025
This dealership has a beautiful office with great options, great location, and very helpful sales reps. options, great location, and very helpful sales reps. More
by Rasko
Employees Worked With
July 12, 2025
Maria G was great! Super friendly and helpful. Her and Juan got us everything we needed with no issues. Thanks all! Super friendly and helpful. Her and Juan got us everything we needed with no issues. Thanks all! More
by Danny0015
July 12, 2025
was just looking at the 2011 Ford Van I need for my side gigs and Ray and clemente took great care of me and I ends up driving out with an deal at City Volkswagen chicago gigs and Ray and clemente took great care of me and I ends up driving out with an deal at City Volkswagen chicago More
by Freddy
