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City Volkswagen of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
5.0
3,741 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,741 reviews

April 11, 2024

We were greeted immediately upon entering the dealership by Luis. He was very friendly and answered all of our questions. We were taken for a test drive in the car we intended to purchase without having to More

by carriehaller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
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Apr 12, 2024 -

City Volkswagen of Chicago responded

Thank you, Carrie, for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Anthony Manteca - amanteca@cityvwchicago.com

April 11, 2024

Very good experience with David. Worked with my friend to get a fair deal done. More

by Maxbv255
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

City Volkswagen of Chicago responded

It's great to hear that David was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Anthony Manteca - amanteca@cityvwchicago.com

April 11, 2024

Great service, Ray Cotto was an amazing sales person and the manager Iryna and Anthony made everything easier for me to meet the car that I wanted. More

by Andrehy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANTHONY MANTECA, IRYNA HRYHAROVICH
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Apr 12, 2024 -

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad Ray and the team were able to help, and we hope to see you again! Anthony Manteca - amanteca@cityvwchicago.com

April 10, 2024

Luis is very knowledgeable and made the car buying experience comfortable for me. He made sure I understood everything and eased my nerves with the whole process. More

by Latife Zoor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Report | Print
Apr 10, 2024 -

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and our team, and we look forward to working with you again. Anthony Manteca - amanteca@cityvwchicago.com

April 09, 2024

Very easy to deal with! Honest. Fast. I would highly recommend both the Store and Juan! More

by Octo29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

City Volkswagen of Chicago responded

It's great to hear that Juan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Anthony Manteca - amanteca@cityvwchicago.com

April 06, 2024

David was professional and informative of the Atlas and the deal. He made it painless and seemless. More

by staticcar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANTHONY MANTECA
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Apr 06, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

April 06, 2024

David was very informative and patient throughout the entire process. He was put together and prepared to answer all our questions. More

by Elymikait
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANTHONY MANTECA
Report | Print
Apr 06, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

April 06, 2024

I've never been to a dealership before, and this was a very pleasant first experience More

by Jack
Recommend Dealer
Yes
Employees Worked With
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2024 -

City Volkswagen of Chicago responded

Jack, Thank you for your positive review. Congratulations on your purchase!

April 05, 2024

I recently had the pleasure of working with David at the VW showroom, and I couldn’t be more pleased with the experience. From the moment I walked into the showroom, David was incredibly welcoming and genui More

by harishreddyice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

April 05, 2024

We have directly walked in and spoke with David, and he explained everything well, and all the process went smooth, and we have purchased the car here in the Volkswagen dealership. They helped us with ever More

by gvenkatesh2001
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

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