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City Volkswagen of Chicago
Chicago, IL
3,809 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,809 reviews
May 14, 2025
Juan was awesome! He listened with an open ear to what I was looking for in a vehicle. I appreciate the genuine customer service Juan provided. Most of the transaction He listened with an open ear to what I was looking for in a vehicle. I appreciate the genuine customer service Juan provided. Most of the transaction was done over the phone since I was still at work and I appreciate the patience Juan gave me when I told him about my past experience with finding a car. Thanks Juan! More
by BrookeMH00
May 14, 2025
Brandon Rosenow and Tim Curran provided a quick and painless process to purchasing a new Atlas. They were attentive and kept us informed of current incentives without being pushy, allowing us to take painless process to purchasing a new Atlas. They were attentive and kept us informed of current incentives without being pushy, allowing us to take our time in making a decision. We appreciate their customer service and the expedited time from decision to ownership. More
by StevieJ
May 13, 2025
We worked with Brandon Rosenow over the course of a few weeks to find the right car. He was easy to communicate with (over text) and was very patient with us. Tim, the manager helped us get the over the fi weeks to find the right car. He was easy to communicate with (over text) and was very patient with us. Tim, the manager helped us get the over the finish line. We bought our previous VW from here as well, two great car buying experiences. More
by Karen J
Employees Worked With
May 12, 2025
Helpful and informative didnt come off too strong and made the experience smooth and the purchase made the experience smooth and the purchase More
by Ocampoj1810
Employees Worked With
May 12, 2025
Went in just to look. Tim was so accommodating and was able to help get us in to the perfect number and his amazing team Maria and David helped us find our dream car. I hi Tim was so accommodating and was able to help get us in to the perfect number and his amazing team Maria and David helped us find our dream car. I highly recommend Vw on Irving More
by krystalt85
May 12, 2025
Went in to buy a used cc, Alex and Maria took me in and we’re transparent about an issue the car had that they were going to fix at no expense to me. Made me feel comfortable and gave me a good experience. we’re transparent about an issue the car had that they were going to fix at no expense to me. Made me feel comfortable and gave me a good experience. More
by antoniodiaz8087
May 11, 2025
Great service. I worked w Andy and she made sure everything was done quickly and smoothly. Can’t recommend her enough! I worked w Andy and she made sure everything was done quickly and smoothly. Can’t recommend her enough! More
by Agnes
Employees Worked With
May 10, 2025
Maria provided great costumer service. Very knowledgeable about inventory. Maria replied to my questions promptly. Very knowledgeable about inventory. Maria replied to my questions promptly. More
by bolint
Employees Worked With
May 09, 2025
Great service, quick and to the point. Would definitely buy a car from here in the future. Would definitely buy a car from here in the future. More
by gillnercarl
Employees Worked With
May 08, 2025
City VW of Chicago is a great place to purchase a vehicle. I worked with David and Alejandro (Alex) to purchase my new 2025 Atlas. They were kind, helpful, transparent and friendly throughout all asp vehicle. I worked with David and Alejandro (Alex) to purchase my new 2025 Atlas. They were kind, helpful, transparent and friendly throughout all aspects of the process. They also have a very high regard for service and focus on this at every stage in the process, keeping you knowledgeable the entire time and even followed up multiple times after the purchase to ensure I was satisfied. Thank you to everyone at City VW that helped me with my purchase! More
by Kylejames
