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City Volkswagen of Chicago
Chicago, IL
3,835 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,835 reviews
May 31, 2025
Very friendly and attentive service, strong communications. Andy and Juan were a pleasure to work with! communications. Andy and Juan were a pleasure to work with! More
by sarahmm
May 30, 2025
Great experience with Maria. She was very professional and knowledgeable. She was also kind and made my car buying experience enjoyable. Thank you Maria for helping me get my dre She was very professional and knowledgeable. She was also kind and made my car buying experience enjoyable. Thank you Maria for helping me get my dream car. More
by JDS789
May 30, 2025
Brandon Rosenow was our sales representative. He was easy to talk to, understanding, not "salesy", and willing to do extra to satisfy his customers. Process w/ dealership was fairly quick, and a He was easy to talk to, understanding, not "salesy", and willing to do extra to satisfy his customers. Process w/ dealership was fairly quick, and accomodating. For once, a car purchase that wasn't painful experience... 😊 More
by rcruz_20
May 29, 2025
I recently leased a new car from City Volkswagen and had a great experience. All the staff are super friendly, professional and very helpful. We couldn't have asked for a better salesperson. Ed was knowledg a great experience. All the staff are super friendly, professional and very helpful. We couldn't have asked for a better salesperson. Ed was knowledgeable, sincere, efficient and a genuine delight to work with. The entire process was straightforward and hassle-free. I highly recommend Ed and the team at City Volkswagen! More
by jlr121
May 28, 2025
My Salesman Edgar Anaya was very helpful and personable. My new Volkswagen is a joy to drive. It has a smooth ride and plenty of power. I'm very satisfied. My new Volkswagen is a joy to drive. It has a smooth ride and plenty of power. I'm very satisfied. More
by jomilyon
May 28, 2025
Brandon and City Volkswagen of Chicago helped me get my first car. Volkswagen was not originally what we were in the market for but Brandon was extremely helpful in assuaging our anxieties about this purc first car. Volkswagen was not originally what we were in the market for but Brandon was extremely helpful in assuaging our anxieties about this purchase. Everyone was incredibly helpful and made this a great car buying experience. More
by Arielle Gearring
Employees Worked With
May 27, 2025
Had a great experience with Ray and Andy both are very pleasant and helped me find perfect car. pleasant and helped me find perfect car. More
by Jfleming520
May 27, 2025
Overall excellent customer service. Brandon Rosenow was very sincere and made purchasing a vehicle a great experience. Will highly recommend for anyone looking to buy a car. Brandon Rosenow was very sincere and made purchasing a vehicle a great experience. Will highly recommend for anyone looking to buy a car. More
by sauldiaz85
May 26, 2025
Maria was amazing! She provided honest information about the car and was wonderful to work with. She made our experience exceptional. She provided honest information about the car and was wonderful to work with. She made our experience exceptional. More
by mgolden8
Employees Worked With
May 26, 2025
If you need a new Volkswagen go see Brandon Rosenow now. Quick and Excellent service. Quick and Excellent service. More
by Incrides
Employees Worked With
