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City Volkswagen of Chicago
Chicago, IL
3,796 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,796 reviews
December 31, 2023
Thank you to Clemente, Charles, and Evelyn the finance manager for a great experience on the purchase of our new vehicle. We will always come back for our cars here. manager for a great experience on the purchase of our new vehicle. We will always come back for our cars here. More
by Brooke
December 31, 2023
Edgar and Luis were beyond great! Got me in exactly what I needed and went above beyond to make sure I got the color I was looking for. Couldn’t ask for better people, thank you guys! Got me in exactly what I needed and went above beyond to make sure I got the color I was looking for. Couldn’t ask for better people, thank you guys!!! More
by michaeljatkowski
Employees Worked With
Other Employees :
Luis Gonzalez
December 30, 2023
Manny was extremely helpful in the car purchasing process. My boyfriend and I came in with our 3 month old and he made it as easy as possible while understanding we had the baby with. Professional an process. My boyfriend and I came in with our 3 month old and he made it as easy as possible while understanding we had the baby with. Professional and nice. I would definitely recommend seeing him if you’re searching for a new car! More
by abbreski1
Employees Worked With
Charles Diaz, Manny Reyes
December 30, 2023
To say Louis was helpful would be an understatement…he was incredible! He and the manager on shift stayed well after hours to helped get me situated in my beautiful Atlas! They were not pushy, they helped was incredible! He and the manager on shift stayed well after hours to helped get me situated in my beautiful Atlas! They were not pushy, they helped navigate the waters of not one but two difficult situations and sent me on my way with a smile on my face. I could not recommend Louis enough! More
by finnec1123
Employees Worked With
Luis Gonzalez
December 30, 2023
Fantastic Experience, thanks Luis and City Team care about every detail and take the time to address all parts for a smooth purchase! about every detail and take the time to address all parts for a smooth purchase! More
by JJ1212
December 30, 2023
Scott was fun to work with and very professional. He made the car buying experience easy and low stress, taking time to help me find the right car for my budget and answer all my questions. I wouldn’ He made the car buying experience easy and low stress, taking time to help me find the right car for my budget and answer all my questions. I wouldn’t hesitate to work with him again! More
by MarieK
Employees Worked With
Scott Gates
