Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Evanston
Evanston, IL
2,975 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,975 reviews
September 05, 2026
Owen was fantastic. Best buying experience I’ve ever had at a dealership. We will be back. Best buying experience I’ve ever had at a dealership. We will be back. More
by Rvanormer
Employees Worked With
September 05, 2026
Josiah was so helpful! He answered all my questions, helped me set up my car, and made the process so much easier. Thank you! He answered all my questions, helped me set up my car, and made the process so much easier. Thank you! More
by zanabeothman
September 04, 2026
I've been purchasing cars at this location for over 20 years. I've bought most of my vehicles from Narcis. Although the dealership has changed ownership over the years, Narcis has been a most dependable a years. I've bought most of my vehicles from Narcis. Although the dealership has changed ownership over the years, Narcis has been a most dependable and sincerely helpful salesperson. He's more like a highly knowledgeable, good friend/advocate you can count on weighing options toward a new vehicle. I'll certainly return. More
by John M.
Employees Worked With
September 02, 2026
Working with Randy was an excellent experience. He is courteous, friendly, knowledgeable and, really worked with us, to close the deal. He responds quickly to messages. I would recommend him . He is courteous, friendly, knowledgeable and, really worked with us, to close the deal. He responds quickly to messages. I would recommend him . More
by csjoyce446
September 01, 2026
I've been using this dealership now for over 20 years. Reliable, honest, sincere service from all that I've ever interacted with. Reliable, honest, sincere service from all that I've ever interacted with. More
by mcdforme
Employees Worked With
August 31, 2026
Found a very nice Certified car here. Mario helped me and my family with all the numbers. Car has been great and enjoyable Mario helped me and my family with all the numbers. Car has been great and enjoyable More
by Veer
Employees Worked With
August 31, 2026
Ziggy helped out with the numbers and Mario did a phenomenal job going over the car and making sure that I understand all the features phenomenal job going over the car and making sure that I understand all the features More
by Jtoflesh
August 30, 2026
Ziggy and Mario were terrific. They made my experience fun and they were very efficient They made my experience fun and they were very efficient More
by Sarah
August 28, 2026
Impressed by this dealership’s attention to deal by whole staff. Great product and great staff. P.s. music they play rocks staff. Great product and great staff. P.s. music they play rocks More
by Kels35
Employees Worked With
August 28, 2026
A friend recommended that I come here and I could not be more thankful. Such an easy and smooth transaction more thankful. Such an easy and smooth transaction More
by Genolo
