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City Volkswagen of Evanston
Evanston, IL
3,038 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,038 reviews
November 06, 2026
I had a great experience working with Mario! He was friendly, professional, and very helpful throughout the entire car buying process. He answered all my questions, explained everything clearly. He was friendly, professional, and very helpful throughout the entire car buying process. He answered all my questions, explained everything clearly. I would definitely recommend him to anyone looking for a reliable car and excellent customer service More
by Jasmina
Employees Worked With
November 04, 2026
Purchased my 2018 VW Atlas with Mario. Great customer service, very patient and got me in and out quickly. Great customer service, very patient and got me in and out quickly. More
by davidtapia381
Employees Worked With
November 04, 2026
Overall great experience purchasing the car at this dealership. Mario from the sales team was super helpful and a pleasure to work with. They even let me take the car for an extended test drive, and fi dealership. Mario from the sales team was super helpful and a pleasure to work with. They even let me take the car for an extended test drive, and financing department took care of the paperwork in a smooth way. More
by SA
Employees Worked With
October 31, 2026
Second time doing business with this dealer group, and both times were a success. Will continue working with them moving forward. both times were a success. Will continue working with them moving forward. More
by Marif
Employees Worked With
October 30, 2026
Happy with my car, with the deal, and the excellent help after the sale from the staff after the sale from the staff More
by Amr0
Employees Worked With
October 30, 2026
If you want use car, go see Mario. Straightforward and no xx. I strongly recommend Straightforward and no xx. I strongly recommend More
by GQ95
Employees Worked With
October 30, 2026
Getting to work with the same salesperson that sold me my previous car was great, especially when its someone as nice as Mario previous car was great, especially when its someone as nice as Mario More
by Jclev12
Employees Worked With
October 29, 2026
City VW of Evanston was very easy to work with. They got me in and out as quickly and efficiently as possible. It was a great purchase and process. Randy in particular heard what I needed and execu They got me in and out as quickly and efficiently as possible. It was a great purchase and process. Randy in particular heard what I needed and executed in a quick, friendly and professional way. It was probably the first time I’ve bought a car, left the dealership and didn’t feel upset about something. Highly recommend. More
by Jimcorne
Employees Worked With
October 28, 2026
Had a pleasant experience here and I could not be happier with the service that was provided and the brand new Tiguan that I bought! ;) with the service that was provided and the brand new Tiguan that I bought! ;) More
by Emma
October 28, 2026
Mario and the entire Sales-Finance Teams worked tirelessly to get me the VW I wanted at the best price possible! tirelessly to get me the VW I wanted at the best price possible! More
by DJ
Employees Worked With
