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City Volkswagen of Evanston
Evanston, IL
2,491 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,491 reviews
October 05, 2022
My family has been buying and leasing from Narcis Agic for years. I trust him completely to give me advice that's best for my family, not just for the sake of a sale. He's honest, attentive, and professio for years. I trust him completely to give me advice that's best for my family, not just for the sake of a sale. He's honest, attentive, and professional. I'd recommend for anyone looking for a VW to ask for Narcis! More
by brian.raterman
Employees Worked With
October 04, 2022
We had a great experience purchasing a car with Kellon. He was friendly, professional and straightforward, answering our questions about the car and taking us for a test drive. It was an easy car buying ex He was friendly, professional and straightforward, answering our questions about the car and taking us for a test drive. It was an easy car buying experience here, and I highly recommend working with Kellon at City VW. More
by outwork.hybrids.0y
October 03, 2022
My husband and I are part of VW family for 13 years and Mr. Agic is always there to help us and our friends with anything that we need. Can't thank Mr. Narcis Agic enough for everything he did and have don Mr. Agic is always there to help us and our friends with anything that we need. Can't thank Mr. Narcis Agic enough for everything he did and have done for us. We will always come back when we need a new cars. Great people to do business with and great cars equals a satisfied customer! So happy with new Tiguan. Thank you Mr. Agic and City Volkswagen of Evanston!!! More
by Suzana
October 03, 2022
Ricky is always pleasant and friendly, not pushy at all. Good caring tone of voice. My family and I feel very comfortable dealing with Ricky. We went back to get one more car from him.We would definitely re Good caring tone of voice. My family and I feel very comfortable dealing with Ricky. We went back to get one more car from him.We would definitely recommend Ricky for our families and friends. More
by wilsonbashou
Employees Worked With
October 03, 2022
We drove in from Indianapolis for a 22 Taos. Ricky was knowledgeable and knew exactly what our goals were. We were in and out from the dealership in just a couple of hrs. Ricky and the dealershi Ricky was knowledgeable and knew exactly what our goals were. We were in and out from the dealership in just a couple of hrs. Ricky and the dealership was very friendly and felt no pressure in the buying process. Highly recommend! More
by M.tham01
October 02, 2022
What an amazing experience from start to finish, Sam Lotta and Ian Edmonson answered all my questions and more.. Ian was very patient with my indecisiveness and never put pressure on me to make decision Lotta and Ian Edmonson answered all my questions and more.. Ian was very patient with my indecisiveness and never put pressure on me to make decision. With Limited Inventory they made sure I knew all my options, even if it wasn't on the lot. And when I came in to pick up my car, Alex Paszkowski was the numbers guy.. quick and painless and he explained everything perfectly. Car buying usually causes me stress and panic, but happy to say, not this time. More
by danielle.klausing
October 02, 2022
Whole sales staff was very helpful! Process was easy start to finish! Would buy from again Process was easy start to finish! Would buy from again More
by mbarrett96
October 01, 2022
Ricky did an amazing job answering all of my questions about the Taos. Ricky walked me through all of the steps with connecting my iPhone with car. I bought my car at the end of the day and he stayed ov about the Taos. Ricky walked me through all of the steps with connecting my iPhone with car. I bought my car at the end of the day and he stayed overtime to answer any questions. Really great guy. thanks More
by denraygo
October 01, 2022
Ricky provided exceptional service throughout my car purchase experience. He never pressured me and genuinely seemed most concerned only that I find what was right for me. He is trustworthy, knowledgeab purchase experience. He never pressured me and genuinely seemed most concerned only that I find what was right for me. He is trustworthy, knowledgeable and answered all my questions clearly and thoroughly. I would recommend him highly. More
by markmehl
