Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Evanston
Evanston, IL
2,491 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,491 reviews
September 01, 2022
The Evanston dealership is equipped with knowledgeable staff and some of the best inventory in the area. We worked directly with Ricky to purchase a 2023 Atlas for our growing family. Ricky was friend staff and some of the best inventory in the area. We worked directly with Ricky to purchase a 2023 Atlas for our growing family. Ricky was friendly, communicative and really worked with us to find the right vehicle and price. Dennis, the Sales Manager, was also super helpful. More
by fendrichlc
September 01, 2022
Excellent service, really walked me though all my doubts and made easer for us to make the best decision for our family and made easer for us to make the best decision for our family More
by Mariana Montufar
Employees Worked With
September 01, 2022
We had an easy experience. The sales rep made everything easy to understand and worked to get what we asked for. The sales rep made everything easy to understand and worked to get what we asked for. More
by Swetal99
Employees Worked With
September 01, 2022
Great ppl to do business with and great cars equals a satisfied customer! Thank you! satisfied customer! Thank you! More
by Sjchi321
Employees Worked With
September 01, 2022
Ricky was a pleasure to work with and I look forward to doing more business with him in the future doing more business with him in the future More
by tsanta27
September 01, 2022
Ricky was an outstanding sales advisor! It’s my first time buying a car and he made the entire journey so easy and seamless, answering every question, guiding me through the different specs It’s my first time buying a car and he made the entire journey so easy and seamless, answering every question, guiding me through the different specs of the unit I purchased and offering multiple test drives. More
by Hunibert.tuch
August 31, 2022
Julian, JP and Marcus all were wonderful in assisting me and trying to help me choose the right car for me. Even though I did not purchase a vehicle that day the customer service was extraordinary and well and trying to help me choose the right car for me. Even though I did not purchase a vehicle that day the customer service was extraordinary and well above my expectations. I will definitely be back in the future. More
by Gerard Dudzinski
August 31, 2022
Denis helped us find the perfect car quickly, and in this current market, that says a lot. He went above and beyond to make sure we got the car best suited for our family. We visited other dealerships and it current market, that says a lot. He went above and beyond to make sure we got the car best suited for our family. We visited other dealerships and it was night and day difference between our experiences with them and VW. Ian was also the most knowledgeable sales person we’ve come across. Highly recommend city VW of Evanston! More
by lorigaode
August 31, 2022
We worked with Ian Edmonson who was exceptional. He made the whole process easy and enjoyable from start to finish. We could not have been more pleased with our car buying experience here at City Vo He made the whole process easy and enjoyable from start to finish. We could not have been more pleased with our car buying experience here at City Volkswagen of Evanston. More
by Paige Peterson
August 31, 2022
Amazing Amazing Amazing Very Professional And Took His Time To Make Sure I Understood Everything. Even Went Beyond To Contact Me To Ask Me If Im Enjoying The Vehicle Time To Make Sure I Understood Everything. Even Went Beyond To Contact Me To Ask Me If Im Enjoying The Vehicle More
by TEvans
Employees Worked With
