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City Volkswagen of Evanston
Evanston, IL
2,488 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,488 reviews
February 01, 2025
City VW Evanston is the best because people like Narcis Agic do all they can to be straight forward, honest, helpful, and efficient. This is my third VW Jetta purchased from them over the decades. Also, Agic do all they can to be straight forward, honest, helpful, and efficient. This is my third VW Jetta purchased from them over the decades. Also, I was also impressed by Finance Manager, Alex Paszkowski, who patiently and pleasantly explained things I needed to know and didn’t pressure me. The team at VW Evanston is helpful not only before and during the sale, but even after the sale. I have purchased cars from several other dealerships over the decades. They go above and beyond the usual. More
by Anka
Employees Worked With
Other Employees :
I only spoke to Manny once over the phone, but he seems to be similar in his positive attitude toward the customer
February 01, 2025
Great experience and enjoyed working with a local dealership! My first time purchasing an EV. Brendan was very helpful. dealership! My first time purchasing an EV. Brendan was very helpful. More
by Jen
February 01, 2025
Brendan was very knowledgable in what he does and made sure I walked out of the dealer with a car I loved. sure I walked out of the dealer with a car I loved. More
by gomezvanessa200
Employees Worked With
January 31, 2025
I came to this dealership after a total loss to my 2025 Honda HRV. Brendan was very helpful and knowledgeable. I appreciate the warm welcome and not being pressured to purchase anything. Brendan’s superb s Honda HRV. Brendan was very helpful and knowledgeable. I appreciate the warm welcome and not being pressured to purchase anything. Brendan’s superb service and willingness to help made me join the Volkswagen family. One of the best choices I’ve made. I also would like to thank the sales manager, Anthony for the warm welcome and ensuring my needs were met the day I visited. I’d definitely recommend Volkswagen Evanston. Thank you all! More
by Wendell201989
Employees Worked With
January 31, 2025
Had a great experience. Brendan was respectful and not pushy. He took a lot of time to explain things. The finance guy was also very good. Brendan was respectful and not pushy. He took a lot of time to explain things. The finance guy was also very good. More
by Mnovy
Employees Worked With
January 31, 2025
Worked with Mario on two separate instances and both times he came through for me. times he came through for me. More
by Sandra
Employees Worked With
January 31, 2025
Great first car buying experience. Everything went smoothly and I owe it all to Mario and his efforts Everything went smoothly and I owe it all to Mario and his efforts More
by Sano
Employees Worked With
January 30, 2025
I bought my first car here a couple weeks ago! A 2013 Honda CR-V and my experience at city volkswagen of evanston was amazing. Frank in particular was very helpful guiding us through all the steps A 2013 Honda CR-V and my experience at city volkswagen of evanston was amazing. Frank in particular was very helpful guiding us through all the steps and making sure we had a positive experience. Highly recommend coming here! More
by morvjess
Employees Worked With
January 30, 2025
It was a pleasure to work with somebody so knowledgeable and passionate about their craft and passionate about their craft More
by Tiguangurl
Employees Worked With
January 30, 2025
I’ve been a customer for 20/+ years at this point and there’s a reason why I keep coming back. They make everything easy, from start to finish. Customer service is truly top notch! there’s a reason why I keep coming back. They make everything easy, from start to finish. Customer service is truly top notch! More
by TR
