City Volkswagen of Evanston

Very happy with my overall experience working with City Volkswagen of Evanston. Would definitely recommend Volkswagen of Evanston. Would definitely recommend More

Narcis Agic was great at finding us the perfect car for our family needs! He was helpful and was able to answer all of our questions and provided very useful information about the car, maintenance options our family needs! He was helpful and was able to answer all of our questions and provided very useful information about the car, maintenance options etc. He was professional and pleasant to work with, and I would recommend working with Narcis next time you are looking to make a car purchase. More

Amazing! Narcis , was very helpful and friendly! Wonderful customer service. Alex answered all my questions. Great experience. Narcis , was very helpful and friendly! Wonderful customer service. Alex answered all my questions. Great experience. More

It is nice to see that there are still some honorable and kind people in this business. Good people to work with kind people in this business. Good people to work with More

Narcis and his sales team were a pleasure to work with. Could not have asked for a smoother transaction! Could not have asked for a smoother transaction! More

I had an amazing and positive experience at City Volkswagen of Evanston. I highly recommend considering this dealership for your next vehicle purchase. I recommend asking for Ian as your salesperson Volkswagen of Evanston. I highly recommend considering this dealership for your next vehicle purchase. I recommend asking for Ian as your salesperson. You won't be sorry. I drove 2.5 hours to work with Ian at City Volkswagen of Evanston. In the days prior to purchasing the vehicle, Ian and other sales team members were exceptionally helpful and responsive by email. When I sent questions about the vehicle, I received professional, high-quality, accurate responses within minutes, not hours. When I arrived at the dealership to view the vehicle, the sales staff were warm and attentive. Ian was especially wonderful. He was an excellent communicator, provided top shelf service, answered all of my questions, and was responsive to my concerns in the purchase process. I never felt any sales pressure and I felt like I could have declined the purchase at any time in the process. I was offered a fair price for my trade-in, and treated with all the professionalism one should expect when purchasing a car. I did not purchase a Volkswagen--I purchased another used make and model-- and still, if you can, Go to Evanston to purchase your next vehicle. More

Last week I was at City was back in and I bought my 2025 atlas it’s a nice car And I met with Gilbert which he was really nice. He’s a good man atlas it’s a nice car And I met with Gilbert which he was really nice. He’s a good man More

I was here Monday to look at a 2024 Atlas and Gilbert helped us through the entire process. From test driving to Starbucks drinks to purchasing the vehicle it was the smoothest process. Gilbert was very helped us through the entire process. From test driving to Starbucks drinks to purchasing the vehicle it was the smoothest process. Gilbert was very personable and cut us a great deal! He was very detailed with explaining everything and making sure we understood each warranty our vehicle had and what we purchased. I didn’t feel pressured to add on anything I didn’t want. I would absolutely come back here! More

Ian was amazing in helping me choose out my new 2025 Jetta! The vehicle is amazing! The entire sales team to add! Helpful, honest, and easy going! Jetta! The vehicle is amazing! The entire sales team to add! Helpful, honest, and easy going! More

I recently had the pleasure of visiting City Volkswagen of Evanston, and working with Brendan Cowhey. I couldn't be more impressed with the experience! From the moment I walked in, the staff was friendly, of Evanston, and working with Brendan Cowhey. I couldn't be more impressed with the experience! From the moment I walked in, the staff was friendly, welcoming, and incredibly knowledgeable. They took the time to listen to my needs and helped me find the perfect car that fit my budget and preferences. The whole process, from test driving to final paperwork, was smooth and efficient, with no pressure at any point. The dealership itself is clean, modern, and well-organized, creating a very comfortable environment. I was also impressed by the transparency in pricing and the range of options they offered. Brendan Cowhey and the team went above and beyond to ensure I felt confident in my purchase. If you're looking for excellent customer service, a wide selection of vehicles, and a hassle-free buying experience, I highly recommend City Volkswagen of Evanston! I'll definitely be returning for future car needs. More