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City Volkswagen of Evanston
Evanston, IL
2,501 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,501 reviews
May 04, 2021
Gilbert was very helpful and responsive. It was a pleasure to work with him. We are very happy with our Atlas and would recommend the dealership. pleasure to work with him. We are very happy with our Atlas and would recommend the dealership. More
by Claire G
Employees Worked With
May 04, 2021
I been with vw for over 6 years me and my family if you in the area of Evanston stop bye and see my guys in the area of Evanston stop bye and see my guys More
by Jmw120277@yahoo.com
May 04, 2021
Narcis was amazing to deal with. He found the Tiguan we were looking for. Provided an outstanding price on the vehicle. This was the 2nd car we purchased in a week. Everyone at the dealership was friendly were looking for. Provided an outstanding price on the vehicle. This was the 2nd car we purchased in a week. Everyone at the dealership was friendly and helpful. Overall extremely happy!We will back! More
by Rich C
Employees Worked With
May 01, 2021
Narcis was very kind and sold us a wonderful Jetta for a great deal. Even though the process took a while due to circumstances out his control he made sure to stick around past closing to ensure we had a great deal. Even though the process took a while due to circumstances out his control he made sure to stick around past closing to ensure we had a positive experience. Thank you Narcis! More
by Wisnelson7
Employees Worked With
May 01, 2021
I had a pleasant and straightforward experience purchasing a used Tiguan from Ian and JP. I would recommend this dealer to anyone looking to purchase a VW. purchasing a used Tiguan from Ian and JP. I would recommend this dealer to anyone looking to purchase a VW. More
by Julie
April 30, 2021
Muy amable y muy atento a nuestra compra de nuestro carro siempre estubo pendiente de todo exelente vendedor les recomiendo totalmente que vaya con el. siempre estubo pendiente de todo exelente vendedor les recomiendo totalmente que vaya con el. More
by osca36041
Employees Worked With
April 30, 2021
Narcis took excellent care of my husband and I. He answered all of our questions and was incredibly helpful. Everyone at the dealership was wonderful! answered all of our questions and was incredibly helpful. Everyone at the dealership was wonderful! More
by Melissatoff
Employees Worked With
April 28, 2021
Excellent service! The entire team made sure we had a positive experience. They went above and beyond to meet our needs and we walked away with a great vehicle! positive experience. They went above and beyond to meet our needs and we walked away with a great vehicle! More
by Melissatoff
Employees Worked With
Dennis Tomsa
April 27, 2021
Super helpful and does not pressure you! He even filled up up our tank! Very professional and honest! The price of the vehicle could have been a bit better but I do love the new car! up up our tank! Very professional and honest! The price of the vehicle could have been a bit better but I do love the new car! More
by NewCarSmell21
April 27, 2021
My wife and I enjoyed the whole process working with Gilbert at Evanston VW. He and everyone else we dealt with were knowledgeable, patient, and friendly. Gilbert at Evanston VW. He and everyone else we dealt with were knowledgeable, patient, and friendly. More
by cdonovan466
