City Volkswagen of Evanston

My wife and I both felt Ricky went above and beyond most salesman we worked with prior. The colors we chose we not in stock. Ricky went out and found the chosen color and trims quickly. He was in contact da salesman we worked with prior. The colors we chose we not in stock. Ricky went out and found the chosen color and trims quickly. He was in contact daily and multiple times to give us updates. Very kind, understanding and patient with his clients. Constantly offered drinks, was attentive to our needs and budget. He also showed me all the features step by step, day of pickup. Very helpful on the Atlas. I have nothing but good vibes throughout the whole process. Sam and Mark were also great in making the process comfortable and fast. I will definitely refer friends and relatives to Ricky. Thanks to all. More

I had a wonderful experience purchasing my new Tiguan. Craig and his whole team were extremely helpful. Friendly, knowledgeable and nice! Happy customer here! Thanks Craig and his whole team were extremely helpful. Friendly, knowledgeable and nice! Happy customer here! Thanks More

25 word Minimum is not enough to describe Ricky. He was so attentive, welcoming and professional when my husband and I came in to buy our new car. We left extremely happy with our purchase and happy with o so attentive, welcoming and professional when my husband and I came in to buy our new car. We left extremely happy with our purchase and happy with our experience with Ricky at Evanston Volkswagen. He is the best salesman hands down. The dealership is lucky to have him. More

Incredible experience today with Narcis. He was so friendly, accommodating and helped make the whole experience so easy and painless. Highly recommend asking for him. friendly, accommodating and helped make the whole experience so easy and painless. Highly recommend asking for him. More

Everyone was very professional. Honestly very fair prices for CPO vehicles. Ian was a great sales representative and was helpful during the whole process. It’s a good place to shop for a car as they are not for CPO vehicles. Ian was a great sales representative and was helpful during the whole process. It’s a good place to shop for a car as they are not pushy in the process. I would recommend them More

I bought 2 cars from Mario Grbavac. Highly recommend you see him for a good deal!! This most recent time, during COVID, we negotiated easily via phone/text/email. When I arrived at the dealership, he had ha see him for a good deal!! This most recent time, during COVID, we negotiated easily via phone/text/email. When I arrived at the dealership, he had had all the paperwork ready to go and it was the smoothest transaction! Great dealership and great guys! More

I bought a used Tiguan and Narcis was the lead salesman on the deal. I enjoyed working with Narcis, I found him to be more than reasonable and gave his honest opinion. I recommend working with Narcis on the deal. I enjoyed working with Narcis, I found him to be more than reasonable and gave his honest opinion. I recommend working with Narcis More

Absolutely thrilled to have the new Arteon. All thanks to Narcis who made it such an experience!!! We are very happy with the excellent customer service. Narcis took his time to explain all our options and w Narcis who made it such an experience!!! We are very happy with the excellent customer service. Narcis took his time to explain all our options and was patient with us so were able to make the best decision for us. He was not pushy but very understandable and professional. I absolutely recommend his service. More

have been going to this dealership for years. The change in ownership has only improved what has always been a great experience! I have purchased/leased over 8 VW's there. Mario Grbavac is amazing. He has in ownership has only improved what has always been a great experience! I have purchased/leased over 8 VW's there. Mario Grbavac is amazing. He has always gone above and beyond to make every transaction smooth and very stress free. Narcis Ajic, and the entire team are just great! I know that I they will always take care of me and all the friends and Client's I referred to them. Everyone has always been overwhelmed with the high level of service. It's not about profits but, I see them doing whatever it takes to have extremely happy customer's and, it works. I am loving my new Tiguan R-line black! If you are in the market for a vehicle, do not waste your time going anywhere but here! More

My car buying experience started with Dennis who was very welcoming both over the phone and in person. Upon arrival I was introduced to Mario, who offered us a pleasant car shopping experience. As soon as we welcoming both over the phone and in person. Upon arrival I was introduced to Mario, who offered us a pleasant car shopping experience. As soon as we came in he got straight to business. He was able to provide the EXACT Atlas I wanted with no problem. While waiting for my beautiful truck to arrive they offered lunch to my self, husband and kids from the food truck (which was there for a special event). Although I didn’t come in for service on a vehicle, Terrence was friendly and offered great advice on my new Atlas purchase. Customer Service at it’s finest!! And Brent was able to finalize my purchase at a killer price! More