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City Volkswagen of Evanston
Evanston, IL
2,500 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,500 reviews
December 18, 2020
Rick is awesome!! He is very helpful and knowledgeable with Volkswagen and the whole sale process. He made the operation easy . Ricky is very friendly! I’m so happy with my new Volkswagen!! God bless y’al with Volkswagen and the whole sale process. He made the operation easy . Ricky is very friendly! I’m so happy with my new Volkswagen!! God bless y’all!!! More
by David
Employees Worked With
Other Employees :
Mark , John , Dan Keric, John Paul Scala, Mark Benne, Brent Alexander
December 17, 2020
We had an overall good experience with our buy here. The original car we came in to see had been sold the same day and the team worked with us to find us something similar that met all our needs with some a original car we came in to see had been sold the same day and the team worked with us to find us something similar that met all our needs with some added extras. More
by ajk12345
Employees Worked With
George Lopez
December 16, 2020
I had to drive from Wisconsin to purchase the car I wanted, but Mario made the purchase process quick and easy. Best car buying experience I've had so far. Thanks Mario! wanted, but Mario made the purchase process quick and easy. Best car buying experience I've had so far. Thanks Mario! More
by Jv239
Employees Worked With
December 15, 2020
We were very pleased with our lease of a 2021 Tiguan last week. George Lopez, our salesperson, provided excellent service. He was knowledgeable and patient, and provided us with choices to fit our budget. S week. George Lopez, our salesperson, provided excellent service. He was knowledgeable and patient, and provided us with choices to fit our budget. Sean and Mark were also great to work with. Would recommend this dealership and our salesperson, too. More
by Kat_M
Employees Worked With
George Lopez, Mark Benne
December 13, 2020
If you come to City Volkswagen of Evanston, without a doubt ask for Gilbert. He's knowledgable, fair, and a real pleasure to work with. Loved his proactiveness is keeping me in the loop and listening to doubt ask for Gilbert. He's knowledgable, fair, and a real pleasure to work with. Loved his proactiveness is keeping me in the loop and listening to my wants. 5 stars More
by Michael
Employees Worked With
December 12, 2020
I recently leased a VW Tiguan from City Volkswagen and had the pleasure of working with Gilbert! Gilbert is extremely professional and personable and displayed a high level of integrity throughout the had the pleasure of working with Gilbert! Gilbert is extremely professional and personable and displayed a high level of integrity throughout the process. I had a very positive experience and would highly recommend Gilbert and City WW! More
by Michael Nicholas
Employees Worked With
December 08, 2020
Ian Edmonson is an excellent, professional salesman. He didn't try to upsell me and knows his stuff. I am very happy with my new car. didn't try to upsell me and knows his stuff. I am very happy with my new car. More
by donnha
Employees Worked With
December 07, 2020
IAN EDMONSON. An excellent and professional and super serviceable A couple of days ago my son and I visited to buy his first vehicle and there was no one better than Ian to help us with our doubts, thank serviceable A couple of days ago my son and I visited to buy his first vehicle and there was no one better than Ian to help us with our doubts, thanks for having salespeople like Ian More
by Juan z
November 30, 2020
Very great service. Quick response when asking questions on email. Would highly recommend to family and friends. Clean and social distancing in place felt safe while i was there on email. Would highly recommend to family and friends. Clean and social distancing in place felt safe while i was there More
by Valfaro3207
Employees Worked With
George Lopez
