City Volkswagen of Evanston

Had a great experience at this dealership! I saw a car I loved but two people bought it while I was looking at it. JB, the manager, located another one for me and the same exterior and interior color and ha loved but two people bought it while I was looking at it. JB, the manager, located another one for me and the same exterior and interior color and had it for me the very next day. My salesman, George, was professional, knowledgeable, and was a pleasure to work with. Seamless! More

Nice experience. The sales person was very informative and supportive and he treated us extremely well. we got a test drive and really liked the car. and supportive and he treated us extremely well. we got a test drive and really liked the car. More

George was very courteous and professional. Even though I did not ultimately buy the car I inquired about, they were for reasons outside George’s control and I appreciated his patience and understanding. I a did not ultimately buy the car I inquired about, they were for reasons outside George’s control and I appreciated his patience and understanding. I also am very grateful that he drove all the way to Oak Park to take me for a test drive. More

The battery of my Tiguan stopped working so I walked to nearby City Volkswagen of Evanston. Terrence of the Service department arranged that a service engineer drove me back to my car with a jumper box so nearby City Volkswagen of Evanston. Terrence of the Service department arranged that a service engineer drove me back to my car with a jumper box so that I could drive my car to the service department. While I was waiting for a new battery, I looked at the new Tiguan and George was very helpful with providing information, showing various models and organizing a test drive. Though unplanned, my visit at City Volkswagen of Evanston was a very pleasant experience. Everybody is very helpful and professional. More

Horrible service. They gave me the wrong car when I left the dealership. Wrong Keys. And every service appointment went horrible. Bad place. Not recommended. the dealership. Wrong Keys. And every service appointment went horrible. Bad place. Not recommended. More

George and JP were great with assisting us in buying a brand new 2020 atlas crosssport! Super professional and got us a great deal, highly recommend! brand new 2020 atlas crosssport! Super professional and got us a great deal, highly recommend! More

Just purchased a new Tiguan from City and couldn’t be happier with the process. Gilbert was extremely helpful, professional and responsive. He went out of his way to find exactly what I wanted and did mo happier with the process. Gilbert was extremely helpful, professional and responsive. He went out of his way to find exactly what I wanted and did most of it over the phone and via email due to the Covid pandemic. I can not say enough great things about Gilbert and the team at City and I would highly recommend them if you’re looking for a new VW. Thanks to Gilbert for making my purchase seamless and a pleasure! More

Thank you guys for helping me get the car and Great finance You guys are awesome I will preferred customer for you guys have nice day finance You guys are awesome I will preferred customer for you guys have nice day More

George and the entire staff at City Volkswagen are amazing!!! I recently bought my vehicle from them and was very very happy with the entire process, from sales, to financing options to warranty. I wi amazing!!! I recently bought my vehicle from them and was very very happy with the entire process, from sales, to financing options to warranty. I will definitely without question be buying my next car from them also!! More

Staff was very friendly. Really enjoyed their ease to work with. Ended up purchasing a non Volkswagen but would go here if we did want one work with. Ended up purchasing a non Volkswagen but would go here if we did want one More