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City Volkswagen of Evanston
Evanston, IL
2,491 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,491 reviews
December 16, 2024
This is my third time buying through VW Evanston and could not be happier. Ian Edmonson helped with every step of the process and was able to get most of the paperwork done prior to me even coming to th could not be happier. Ian Edmonson helped with every step of the process and was able to get most of the paperwork done prior to me even coming to the dealer. He was not pushy at all with any process of purchasing the vehicle and showed deep knowledge ins and outs. Highly recommend !! More
by gsacco13
Employees Worked With
December 14, 2024
Ricky did a great job in navigating the car sale process for me. He was very genuine and took his time in explaining everything. for me. He was very genuine and took his time in explaining everything. More
by Sargon Samir Dinkha
Employees Worked With
December 14, 2024
Ricky was very pleasant to work with. He took his time explaining important details of the car and he was very patient with me. He made me feel comfortable. I didn't feel pressured or He took his time explaining important details of the car and he was very patient with me. He made me feel comfortable. I didn't feel pressured or rushed. I would recommend Ricky and this dealership to anyone. More
by Tammy
December 13, 2024
Nice place excellent sales team great and fast service in one word- good experience for me! one word- good experience for me! More
by GoranDragovic75
Employees Worked With
December 13, 2024
Had the pleasure of working with Mario on the purchase of our brand new Atlas our brand new Atlas More
by Jas
Employees Worked With
December 10, 2024
Found a great deal on a brand new Volkswagen Taos. Thank you to Mario and his team Thank you to Mario and his team More
by Nah
Employees Worked With
December 05, 2024
Brendan was great and accommodating. He helped us find the right car and get a good deal. He also was helpful in making us comfortable while we waited. Brendan went above and beyond when He helped us find the right car and get a good deal. He also was helpful in making us comfortable while we waited. Brendan went above and beyond when we left multiple personal items in our trade-in to get them back to us. More
by Peter and Pamela
Employees Worked With
December 04, 2024
Second time working with Mario. Both times a pleasure. He is very easy to work with Both times a pleasure. He is very easy to work with More
by Kral
Employees Worked With
December 03, 2024
We just bought a Tiguan from Gilbert! The minute we met him, we knew that he was Trustworthy, smart, and reliable. He went out of his way to answer all of our questions and make this purc The minute we met him, we knew that he was Trustworthy, smart, and reliable. He went out of his way to answer all of our questions and make this purchase possible for us. We highly recommend this dealership for their professionalism and customer support. Thank you, Gilbert! More
by Nan.caldwell
Employees Worked With
December 02, 2024
Ricky helped make the process to getting my car easy and was able to get it for me at the price I was looking for. was able to get it for me at the price I was looking for. More
by Jazmyn H
