City Volkswagen of Evanston

knowledgeable, professional, and never pushy, which made the entire experience much more enjoyable. While buying a car is rarely a quick or fun process, the team did their best to keep everything moving eff the entire experience much more enjoyable. While buying a car is rarely a quick or fun process, the team did their best to keep everything moving efficiently. Josiah kept us informed every step of the way, letting us know what was happening, how long each step would take, and what to expect next. His communication and transparency made a big difference. I highly recommend both Josiah and this dealership to anyone looking for a great car-buying experience! More

As long as I am buying cars and Mario is in the industry, I will continue to buy from him. Funny, caring, kind and honest. He is hands down the best! I will continue to buy from him. Funny, caring, kind and honest. He is hands down the best! More

Wonderful team to work with. They are honest and very good at what they do, very happy with my purchase They are honest and very good at what they do, very happy with my purchase More

This is my fourth time getting a vehicle at this dealership. They’re kind and helpful. Randy spent a ton of time with me, got to know my familiy’s needs and showed me the features on the car. Then t dealership. They’re kind and helpful. Randy spent a ton of time with me, got to know my familiy’s needs and showed me the features on the car. Then took the time to help move a lot of junk from my old car to my new. Appreciated it all! More

Kind, efficient, and well organized. What more to say about Mario and his staff here at City. Very happy with my purchase What more to say about Mario and his staff here at City. Very happy with my purchase More

Randy was very helpful. We were able to get what we need and he made the whole process easy We were able to get what we need and he made the whole process easy More

Randy at City Volkswagen of Evanston made my experience genuinely outstanding. Friendly, no pressure, and completely transparent from start to finish- exactly what car buying should feel like. The entire t genuinely outstanding. Friendly, no pressure, and completely transparent from start to finish- exactly what car buying should feel like. The entire team backs him up with the same professionalism. Highly recommend Randy and City VW of Evanston to anyone in the market for a vehicle! More

No pressure selling, extremely knowledgeable about the vehicles and immaculate customer service! Yes, yes, yes. Best car buying experience I’ve ever had. Thank you Narcis. vehicles and immaculate customer service! Yes, yes, yes. Best car buying experience I’ve ever had. Thank you Narcis. More

I had a great experience at Volkswagen! The dealership itself was so cute and welcoming, with a collection of classic Volkswagen cars on display that gave the place a lot of character. The The dealership itself was so cute and welcoming, with a collection of classic Volkswagen cars on display that gave the place a lot of character. The atmosphere was vibrant, the music was great, and the whole experience felt relaxed and enjoyable. A special thank you to Randy, who was wonderful to work with. He genuinely took the time to help me find a deal that worked for me and never made me feel pressured. His patience, professionalism, and willingness to go the extra mile made the car-buying process much easier. If you’re looking for a dealership with a fun atmosphere and people who truly care about their customers, I highly recommend stopping by! More

They put in the effort to earn my business, and when I got a flat three days after buying the car (b/c of road debris), they replaced the tire free of charge--great customer service. got a flat three days after buying the car (b/c of road debris), they replaced the tire free of charge--great customer service. More