City Volkswagen of Evanston

Gilbert was a pleasure to work with. We received no undue pressure and the process went smoothly once the decision was made. We received no undue pressure and the process went smoothly once the decision was made. More

Wonderful person to work with goes above and beyond to make the process easy , stress free and enjoyable . Also not to mention we went with both of our kids and he made sure they were both kept entertaine make the process easy , stress free and enjoyable . Also not to mention we went with both of our kids and he made sure they were both kept entertained and happy (snacks, coloring books, little cars to play with ) just amazing More

I bought my first car here with the help of Josiah Zwirn and I would recommend City Volkswagen Evanston to anyone else looking for a vehicle & smooth experience. and I would recommend City Volkswagen Evanston to anyone else looking for a vehicle & smooth experience. More

Owen made buying our new car such a great experience! He was friendly, knowledgeable, and patient with all of our questions, and we really appreciated how helpful he was from our first test drive all the He was friendly, knowledgeable, and patient with all of our questions, and we really appreciated how helpful he was from our first test drive all the way through the purchase. Even afterward, he has continued to go above and beyond to make sure we have the support we need. It’s clear he genuinely cares about his customers. I'm recommening him to my family as well. We're so happy with our experience and would absolutely recommend working with Owen! Thanks so much again! More

5/5 Stars – Incredible, Stress-Free Experience with Gilbert! ​I cannot say enough wonderful things about my experience working with Gilbert. From the moment I walked in, he was exceptionally warm, wel Gilbert! ​I cannot say enough wonderful things about my experience working with Gilbert. From the moment I walked in, he was exceptionally warm, welcoming, and attentive. He made the entire vehicle buying process completely seamless and stress-free. ​Gilbert went above and beyond to answer all of my questions, walk me through every step of the deal, and make sure I felt entirely comfortable and confident with my decisions. His genuine kindness, patience, and professional help made what can often be a daunting process feel smooth and easy. ​If you are looking for a top-tier, 5-star customer experience, ask for Gilbert! I couldn't be happier with the service he provided. Highly recommend! More

Narcis was amazing! He was patient, paid attention to our concerns, and made sure we got what we needed without burdening us with things we don’t. We felt knowledgeable He was patient, paid attention to our concerns, and made sure we got what we needed without burdening us with things we don’t. We felt knowledgeable and confident in our purchase and will be recommending this dealer to all our friends. The customer service was immaculate, definitely coming back here for another car ! More

Our sales consultant, Josiah Zwirn, and his manager, Marcus, were friendly, professional and honest. They answered all of my questions about the car. We negotiated a fair price. The purchase process w Marcus, were friendly, professional and honest. They answered all of my questions about the car. We negotiated a fair price. The purchase process was painless and took less than 2 hours all in. Josiah expertly prepared all of the necessary paperwork and stayed in contact with us 48 hours after the purchase to make sure we were satisfied. We drove the car home that night. I would revisit City VW again if needed in the near future and will ask for Marcus and Josiah. More

Gilbert was very helpful in my new car purchase. Super friendly and helped get the deal get done quickly. Super friendly and helped get the deal get done quickly. More

We just got our second car from City Evanston, and it was an excellent experience from start to finish. Gilbert was friendly, knowledgeable, and treated my whole family with kindness. He made sure my kids ha an excellent experience from start to finish. Gilbert was friendly, knowledgeable, and treated my whole family with kindness. He made sure my kids had snacks and toys while we finished our purchase process, and made the whole thing feel special. We also really love our car! More

Bought a couple of cars from this location in the past, but this was by far the best experience that I had but this was by far the best experience that I had More