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City Volkswagen of Evanston
Evanston, IL
3,041 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,041 reviews
October 29, 2026
City VW of Evanston was very easy to work with. They got me in and out as quickly and efficiently as possible. It was a great purchase and process. Randy in particular heard what I needed and execu They got me in and out as quickly and efficiently as possible. It was a great purchase and process. Randy in particular heard what I needed and executed in a quick, friendly and professional way. It was probably the first time I’ve bought a car, left the dealership and didn’t feel upset about something. Highly recommend. More
by Jimcorne
Employees Worked With
October 28, 2026
Had a pleasant experience here and I could not be happier with the service that was provided and the brand new Tiguan that I bought! ;) with the service that was provided and the brand new Tiguan that I bought! ;) More
by Emma
October 28, 2026
Mario and the entire Sales-Finance Teams worked tirelessly to get me the VW I wanted at the best price possible! tirelessly to get me the VW I wanted at the best price possible! More
by DJ
Employees Worked With
October 28, 2026
When I first inquired about buying a new car, I put myself on the VW radar. I then ignored them for a couple of weeks as I had something else pending. When I reached back out, I was met with open arms myself on the VW radar. I then ignored them for a couple of weeks as I had something else pending. When I reached back out, I was met with open arms by Owen all over again! No animosity. He got me in and going with the used vehicles we discussed. More
by Bchjones
Employees Worked With
October 28, 2026
I was extremely happy with the quality of service and the responsiveness of the dealer when I phoned and asked for an appointment. Gilbert was efficient and very helpful. responsiveness of the dealer when I phoned and asked for an appointment. Gilbert was efficient and very helpful. More
by jimf629
Employees Worked With
October 28, 2026
Were very easy to work with and came through for me. Very nice location and friendly staff, highly recommend Very nice location and friendly staff, highly recommend More
by Nili90
October 27, 2026
This is the second vehicle that we've leased from City VW and the experience continues to be positive. Narcis was terrific, presenting a variety of options that would meet our needs. We appreciated his profe and the experience continues to be positive. Narcis was terrific, presenting a variety of options that would meet our needs. We appreciated his professionalism and the insights he shared. The entire process was seamless. More
by robert
Employees Worked With
October 26, 2026
23 years. 6 VW I like compact car with power full engine my first VW was VR 6 ! 6 VW I like compact car with power full engine my first VW was VR 6 ! More
by thawat
Employees Worked With
October 26, 2026
Mario helped get me in the car of my choice for the right monthly payment. All credit to him monthly payment. All credit to him More
by TY
Employees Worked With
October 23, 2026
Gilbert is my guy , we have continued to do business here because of him . Mike S in customer service is also a key reason. because of him . Mike S in customer service is also a key reason. More
by oneilfamily
Employees Worked With
