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City Volkswagen of Evanston

Evanston, IL

4.9
3,041 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 3,041 reviews

October 22, 2026

Good people to do business with. Upfront and honest from beginning to end. Highly recommend More

by Niki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

City Volkswagen of Evanston responded

Knowing you found our process transparent and trustworthy from beginning to end means a great deal to our team. Mario is thrilled we could help you secure your new Tiguan, and we appreciate your recommendation. Sam Lotta General Manager slotta@cityautogroup.com

October 20, 2026

Had a pleasant experience here working out everything and closing the deal with Mario. Enjoyable and quick transaction More

by Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2026 -

City Volkswagen of Evanston responded

Knowing the purchase process felt quick and enjoyable means a lot to our team. We’re glad Mario could help everything go smoothly with your used Volkswagen Atlas. Sam Lotta General Manager slotta@cityautogroup.com

October 20, 2026

Josiah and team are fantastic. They are reliable, honest, and a pleasure to work with. I have personally purchased multiple cars through them and send friends and family there as w More

by jfcastanedajr
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Josiah Zwirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2026 -

City Volkswagen of Evanston responded

Your recognition of Josiah and our team as dependable, transparent, and a pleasure to work with is truly rewarding. We’re honored you chose us for your Volkswagen Taos purchase and value your repeat business and referrals of friends and family. Sam Lotta General Manager slotta@cityautogroup.com

October 20, 2026

It was a pleasure doing business with Josiah. We bought our daughter's car from him and he just made it very easy. His caring personality and excellent communication is somebody that you want wh More

by Anna Q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josiah Zwirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2026 -

City Volkswagen of Evanston responded

We’re glad the purchase of your daughter’s Nissan Sentra went smoothly from start to finish. Knowing Josiah’s caring approach and clear communication made the process easy is rewarding. Thank you for recommending him and our dealership. Sam Lotta General Manager slotta@cityautogroup.com

October 19, 2026

Not much to say except that Mario is truly a wonderful human being and that this place is so lucky to have him. Absolutely best car buying experience I could have asked for!!!! More

by Tman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2026 -

City Volkswagen of Evanston responded

Knowing that Mario made your car buying experience exceptional means a lot to our team. We’re thrilled your purchase of a new Volkswagen Atlas felt seamless from start to finish. Sam Lotta General Manager slotta@cityautogroup.com

October 19, 2026

Randy was very helpful when I was returning my leased vehicle and choosing another. He helped me get the make and model that I wanted. Even after the papers were signed, he sat in the car with me and hel More

by joemajka28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Petcov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2026 -

City Volkswagen of Evanston responded

Our team enjoyed guiding you through your lease return and the purchase of your new Tiguan. Hearing that Randy’s personable, attentive approach helped you explore every feature means a lot to us. Sam Lotta General Manager slotta@cityautogroup.com

October 17, 2026

Gilbert and Ian helped make another purchase as smooth as possible. 4th car I have purchased and I will never go anywhere else. I feel treated like family at City VW of Evanston. five stars all around More

by Xrios11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2026 -

City Volkswagen of Evanston responded

Knowing you feel treated like family means a lot to our team. We’re glad Gilbert and Ian could make the purchase of your new Jetta seamless once again. Your kind words and five-star review mean a great deal to us. Sam Lotta General Manager slotta@cityautogroup.com

October 16, 2026

I had a great experience working with Gilbert! He was easy to reach, personable, and open to answering all my questions. He also helped me out with some nicks on my windshield at his own initiativ More

by adv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

City Volkswagen of Evanston responded

Your mention of Gilbert’s initiative to address those windshield nicks reflects his attentiveness during your purchase. Knowing he was easy to reach and answered all your questions is truly rewarding. Enjoy the road ahead in your Taos. Sam Lotta General Manager slotta@cityautogroup.com

October 15, 2026

Had an outstanding experience buying my new Volkswagen Tiguan here! From start to finish, the entire process was smooth. A huge shoutout to Narcis and Dan—they were phenomenal. I had plenty of detailed q More

by rd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Brasil
Oct 15, 2026 -

City Volkswagen of Evanston responded

Your note about Narcis’s patience and how thoroughly he addressed your questions highlights our attention to detail. Knowing the purchase of your new Tiguan went so smoothly is rewarding. Your recommendation and five-star rating mean a great deal to our dealership. Sam Lotta General Manager slotta@cityautogroup.com

October 14, 2026

Gilbert was a pleasure to work with. We received no undue pressure and the process went smoothly once the decision was made. More

by normdynneson64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2026 -

City Volkswagen of Evanston responded

Knowing you felt no pressure and that the purchase of your used Audi A3 went smoothly means a lot to our team. Gilbert and our team appreciate your kind words and five-star rating. Sam Lotta General Manager slotta@cityautogroup.com