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City Volkswagen of Evanston
Evanston, IL
2,951 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,951 reviews
July 31, 2026
My experience in working with the staff was excellent and had no issues. Highly recommend to anyone looking for a car. had no issues. Highly recommend to anyone looking for a car. More
by Angel
Employees Worked With
July 30, 2026
Kind, courteous, and efficient service. Love the car. Highly recommend these guys to everyone that is looking for a new Volkswagen Love the car. Highly recommend these guys to everyone that is looking for a new Volkswagen More
by Mike44
July 30, 2026
Rob and Mario were great to work with. Worked out most of the deal with Rob and then came in and finished everything with Mario. Very smooth process and no shenanigans. Highly approve Worked out most of the deal with Rob and then came in and finished everything with Mario. Very smooth process and no shenanigans. Highly approve More
by Ed
July 30, 2026
The staffs are so nice and friendly . I got the nice experience in service. They give me information that I need to know for the process. Good job I got the nice experience in service. They give me information that I need to know for the process. Good job More
by Pete
July 30, 2026
Terrific selection of low mileage, certified VW's. ..and right in the neighborhood. Narcis is a real pro and was wonderful to work with. Great dealership! ..and right in the neighborhood. Narcis is a real pro and was wonderful to work with. Great dealership! More
by rfdepalma
July 29, 2026
I had a great experience purchasing my Tiguan this week. Randy handled my test drive and stuck with me throughout the process to make sure the deal was done right. He was attentive, communicative, and high Randy handled my test drive and stuck with me throughout the process to make sure the deal was done right. He was attentive, communicative, and highly professional throughout the entire visit. If you are looking for a straightforward and helpful car-buying experience, I highly recommend asking for Randy. More
by Victor
Employees Worked With
July 29, 2026
If anyone is looking for a car, I would recommend Randy and City VW of Evanston. Randy was extremely patient and very helpful in helping me choose my next new car. It felt like I wasn't working with a sale and City VW of Evanston. Randy was extremely patient and very helpful in helping me choose my next new car. It felt like I wasn't working with a sales person, but having a friend help me choose my next car. Ask for Randy, you will not be disappointed. Also Wayne was amazing and provided very helpful recommendations and advice. More
by Brandon P
July 29, 2026
Great selection of vehicles. Working with Mario made everything seamless. From beginning to end, the sales interaction was easy. This is my second time purchasing at this locatio Working with Mario made everything seamless. From beginning to end, the sales interaction was easy. This is my second time purchasing at this location and will do it again. More
by Luka
Employees Worked With
July 29, 2026
Great selection of cars and high quality service. Loving the car we got and plan on being back here for the next one Loving the car we got and plan on being back here for the next one More
by Jason
Employees Worked With
July 28, 2026
Had a really great experience here! Service was great and I was able to get my lease signed and drive the car home in under an hour Service was great and I was able to get my lease signed and drive the car home in under an hour More
by Christinesnyder15
