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City Volkswagen of Evanston
Evanston, IL
2,483 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,483 reviews
February 09, 2024
Julian Diaz was incredibly patient and nice throughout the process. He described the vehicles in detail and was honest about where each dollar was being spent. I've been to some dealers' like Kia but they the process. He described the vehicles in detail and was honest about where each dollar was being spent. I've been to some dealers' like Kia but they usually came with unnecessary features hiding in the quote plus high-pressure selling style. The manager made the paperwork enjoyable and the lady who handled the downpayment was super nice as well. More
by Yen-Chen Chou
Employees Worked With
Julian Diaz, JENNIFER STEWART
February 08, 2024
Ricky was very professional and personable. I thought he was up front and gave us a good sense of how the buying process would be for me and my family. I thought he was up front and gave us a good sense of how the buying process would be for me and my family. More
by Maya
February 05, 2024
Their customer service was one of the best around. Even though I didn’t buy a car, they still made sure they did everything in their power to make me satisfied. I would totally recommend this place fo Even though I didn’t buy a car, they still made sure they did everything in their power to make me satisfied. I would totally recommend this place for anyone new to buying a car. More
by coolzkid61
Employees Worked With
Julian Diaz
February 05, 2024
Very nice people to work with. They were willing to work with me, and we came to a deal both parties were happy with! They were willing to work with me, and we came to a deal both parties were happy with! More
by Tom
Employees Worked With
February 03, 2024
I am very happy with my new Tiguan and the staff here at City Volkswagen! City Volkswagen! More
by Eli
February 01, 2024
If you are looking for a good deal, go see Mario. He will treat you with respect and kindness. He will treat you with respect and kindness. More
by SeJ
Employees Worked With
January 31, 2024
Amazing experience, fantastic customer service, and best deals in town. Mr. Narcis was guiding me through every step of getting the car I want, at the price I can afford. Very transparent, no hidden costs. deals in town. Mr. Narcis was guiding me through every step of getting the car I want, at the price I can afford. Very transparent, no hidden costs. Highly recommended. More
by Dusan T
January 31, 2024
We had a great experience at City VW of Evanston. Julian helped us with a test drive and showed us our car. Sam helped us come to an agreement everyone was happy with. Thank you all for the sweet rid Julian helped us with a test drive and showed us our car. Sam helped us come to an agreement everyone was happy with. Thank you all for the sweet ride! More
by SSKAMPO
Employees Worked With
Julian Diaz
January 31, 2024
Worked with Mario, very laid back and easy to work with, and great follow up on all questions that I had throughout the process. and great follow up on all questions that I had throughout the process. More
by PolyD
January 31, 2024
I did my research and drove out of my way to work with this dealership and I was not dissapointed. Mario was easy to work with and followed up without being pushy. I would highly recommend doing business this dealership and I was not dissapointed. Mario was easy to work with and followed up without being pushy. I would highly recommend doing business with this team. More
by M.beth.holland
Employees Worked With
