City Volkswagen of Evanston

Bought a car recently at City Volkswagen of Evanston. Narcis Agio was the salesperson. It would have cost an absolutely absurd amount to repair my VW GTI. There is a serious problem generally of high rep Narcis Agio was the salesperson. It would have cost an absolutely absurd amount to repair my VW GTI. There is a serious problem generally of high repair expenses. This more or less forced me to buy a new/used car since it was not worth investing in the high cost of repairs. Under these unfavorable circumstances, the actual purchase of the new/used car went well. After making it clear to Narcis what I wanted and that I didn't appreciate pushiness, things went well. He was friendly, polite, and as efficient as could be with the many facets of making the purchase. I would have liked to have avoided the purchase, but since I had little realistic choice, things worked out well. More

Beware buying a used vehicle "As Is" from here. Right headlight as out as well as the left fog lights and a bluetooth issue that should be resolved prior to putting the vehicle on the market. Wrote Right headlight as out as well as the left fog lights and a bluetooth issue that should be resolved prior to putting the vehicle on the market. Wrote and asked if they could help me, the response was: "You can make an appointment with our Service Department to look into the headlight/head unit, but due to the vehicle being sold “As-is”, you will be responsible for any diagnostic fees and repair costs." Inspect everything as good as you can when buying a used vehicle from here or you'll get taken advantage of. More

Ian Edmonson was super easy to work with. He went above and beyond teaching us about the technology in the new cars. He also kept us well informed about the next steps. It was a pleasure work He went above and beyond teaching us about the technology in the new cars. He also kept us well informed about the next steps. It was a pleasure working with him and Jen. I would highly recommend City Volkswagen of Evanston. More

Had the pleasure of working with Mario to purchase my all new 2024 Volkswagen Taos! new 2024 Volkswagen Taos! More

Mario did an amazing job at finding me a new vehicle! Will definitely recommend coming here. The process was easy and very quick. will be coming back here for future cars. Will definitely recommend coming here. The process was easy and very quick. will be coming back here for future cars. More

Great experience buying a new car, Julian Diaz was very easy to work with. For three months he has kept me updated on my delivery. easy to work with. For three months he has kept me updated on my delivery. More

Boris and Ian made it incredibly simple to sell my car. Could not have gone more smoothly and the sign over took just a few minutes. Thanks! Could not have gone more smoothly and the sign over took just a few minutes. Thanks! More

Narcis and the team at City Volkswagen were absolutely incredible. I cannot rave enough about how simple they made the process for me (returning an old lease and leasing my 1st car in my own name)! They h incredible. I cannot rave enough about how simple they made the process for me (returning an old lease and leasing my 1st car in my own name)! They helped find a car that fit both my wants and needs, all while staying within budget. From the time I walked in to the dealer to driving out in my new Taos, I felt like I was being taken care of. They truly treated me like family! I cannot recommend Narcis and everyone else at City Volkswagen of Evanston enough -- I will be a VW driver for life because of them. More

Had a great experience here with the purchase of my new Jetta. I was in and out within 2 hours. Thank you! Jetta. I was in and out within 2 hours. Thank you! More

I had a great experience with Julian Diaz at this dealership. He was kind, accommodating, and made sure he found the right car for my family. He even dealt with my crying baby on the multiple test dr dealership. He was kind, accommodating, and made sure he found the right car for my family. He even dealt with my crying baby on the multiple test drives I took with several different cars. This was also the most painless experience I’ve had at a dealership. I was preparing for the typical hard negotiation with hidden fees but I found that wasn’t necessary, as they give great prices and do not upsell you on all kinds of accessories or add in hidden fees. We ended up getting an ID.4 and absolutely love it! More