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City Volkswagen of Evanston
Evanston, IL
2,483 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,483 reviews
October 23, 2023
Bought a used Atlas here and I could not be any happier with my experience. Thumbs up with my experience. Thumbs up More
by agos
Employees Worked With
October 22, 2023
No problems, great service. Both the sales and service side have been good to us! Both the sales and service side have been good to us! More
by MCMUNN.BEN
Employees Worked With
October 22, 2023
City VW has consistently provided the type of service and value that keeps me coming back again and again. Mario was both accommodating and dedicated to finding the right deal for me. Even extending his hour value that keeps me coming back again and again. Mario was both accommodating and dedicated to finding the right deal for me. Even extending his hours to ensure the deal meets my needs and crossed the finish line. This is my third car with City VW and I can’t imagine going anywhere else. More
by dkroening
October 21, 2023
Narcis was friendly and knowledgeable, which made me feel comfortable and confident in purchasing my Mercedes C300. It was a pleasure working with Narcis and the VW team. comfortable and confident in purchasing my Mercedes C300. It was a pleasure working with Narcis and the VW team. More
by D. Hill
October 20, 2023
Bought my Passat here with Mario and now about 8 years later I came back and worked with him again for my Cross Sport. Great experience both times! later I came back and worked with him again for my Cross Sport. Great experience both times! More
by alvi
Employees Worked With
October 19, 2023
Ricky was very helpful when I contacted him and later went in and bought a car. He wasn’t pushy. He was respectful, kind and professional. I recommend him and this dealership. went in and bought a car. He wasn’t pushy. He was respectful, kind and professional. I recommend him and this dealership. More
by Chicrna76
Employees Worked With
October 18, 2023
So glad we ended up coming to this dealership and working with Mario. It was a simple and quick process. Never spent less time doing a car purchase. with Mario. It was a simple and quick process. Never spent less time doing a car purchase. More
by Stras
Employees Worked With
October 16, 2023
I worked with Ricky Espino. I never felt pressured and he was very patient when I changed my mind on the car I wanted. Was a good car buying experience. I never felt pressured and he was very patient when I changed my mind on the car I wanted. Was a good car buying experience. More
by FLS
Employees Worked With
October 16, 2023
Narcis and everyone at VW helped me take home my beautiful beetle. It was a pleasure doing business with them. beautiful beetle. It was a pleasure doing business with them. More
by Jessica T
Employees Worked With
October 11, 2023
I sold my used car to City Volkswagen of Evanston through the KBB instant cash offer and was treated extremely well. Ian was nothing but professional and courteous with me and I received a fair price. He eve the KBB instant cash offer and was treated extremely well. Ian was nothing but professional and courteous with me and I received a fair price. He even gave me some advice about buying a particular Volkswagen that was at another dealership which was above and beyond. I look forward to doing business with these folks in the future. More
by jonschwartz
Employees Worked With
Ian "E" Roth
