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City Volkswagen of Evanston
Evanston, IL
2,878 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,878 reviews
April 15, 2026
I had a great experience purchasing my car, thanks to Narcis. From start to finish, communication was timely, clear, and incredibly helpful. He made the entire process feel smooth and stress-free, which Narcis. From start to finish, communication was timely, clear, and incredibly helpful. He made the entire process feel smooth and stress-free, which I really appreciated. What stood out most was the support even after the purchase. Narcis followed up, answered questions promptly, and made sure everything was taken care of. That level of service goes a long way and definitely sets this experience apart. Highly recommend working with Narcis if you’re looking for a knowledgeable and reliable sales agent! More
by Diane M
Employees Worked With
April 12, 2026
I had an excellent experience with Josiah Zwirm and the other personnel in the dealership. other personnel in the dealership. More
by Mary Ellen McGoey
April 08, 2026
Great overall experience. Pleasure working with the sales team. Randy and Ian were phenomenal and very helpful. Pleasure working with the sales team. Randy and Ian were phenomenal and very helpful. More
by bsmith
April 07, 2026
Josh & Brendan were very knowledgeable and attentive and made sure I left with the car i wanted. Thanks so much again! made sure I left with the car i wanted. Thanks so much again! More
by siirp
April 07, 2026
Highly recommend working with Josh. Welcoming, knowledgeable, professional, and mindful of our time. Satisfied with our new-to-us 2023 VW Tiguan. Welcoming, knowledgeable, professional, and mindful of our time. Satisfied with our new-to-us 2023 VW Tiguan. More
by Jim
Employees Worked With
April 07, 2026
Highly recommend if your looking into buying a car. Everyone at the dealership is welcoming and make you feel at ease. Our sales consultant Josiah Zwirn was professional, knowledgeable, and most of all Everyone at the dealership is welcoming and make you feel at ease. Our sales consultant Josiah Zwirn was professional, knowledgeable, and most of all patient. My husband is a salesman and met with Josiah on three occasions, he was never pushy and made us feel comfortable. We bought a pre-certified 2025 Taos and when my husband noticed there was one of the floor mats missing Josiah made sure we left with all four mats. Recommend working with Josiah Zwirn if you want a pleasant experience. More
by anamg4ever
Employees Worked With
April 06, 2026
Very nice salesmen and very knowledgeable about their lineups. Willing to work with all kinds of customers. lineups. Willing to work with all kinds of customers. More
by kulasicharis
Employees Worked With
April 04, 2026
Wonderful salesman by the name of Josh Kemper! Such a great help, was very pleased with his service in finding me the best vehicle here at City Volkswagen of Evanston. Thank you for your professio Such a great help, was very pleased with his service in finding me the best vehicle here at City Volkswagen of Evanston. Thank you for your professionalism! More
by Nalaniolmo
April 04, 2026
We drove an hour to this dealership because we knew it had exactly what I was looking for. Every person we interacted with was absolutely amazing. had exactly what I was looking for. Every person we interacted with was absolutely amazing. More
by Klcarter773
Employees Worked With
April 03, 2026
Great service from all, very professional. I will definitely be back for a Volkswagen in the future! I will definitely be back for a Volkswagen in the future! More
by Joe.Rodenbucher
Employees Worked With
