City Volkswagen of Evanston

A really good group to work with when buying and servicing a car. They are extremely lucky to have a nice guy like Mario working for them. Excellent customer service servicing a car. They are extremely lucky to have a nice guy like Mario working for them. Excellent customer service More

It was a pleasure working with Mario and Alex. Even after the sale, they assisted me and helped answer some questions Even after the sale, they assisted me and helped answer some questions More

I have never been to a proper dealership prior to my visit, all of the staff were very willing and helpful during the whole process of getting my dream car! Gilbert especially was a truly very helpful! visit, all of the staff were very willing and helpful during the whole process of getting my dream car! Gilbert especially was a truly very helpful! More

Gilbert is the best! He earned our trust first sight, super knowledgeable, professional, respectful, and patient. We ended up buying a new 2025 green Taos thanks for his He earned our trust first sight, super knowledgeable, professional, respectful, and patient. We ended up buying a new 2025 green Taos thanks for his help, very smooth and efficient experience. He’s devoted to his career and know everything in car business. He won’t let you down for sure! More

I had an absolutely incredible experience at City VW of Evanston! From start to finish, everything went smoothly and efficiently. The team provided top-notch service, making the entire car-buying process s Evanston! From start to finish, everything went smoothly and efficiently. The team provided top-notch service, making the entire car-buying process seamless and stress-free. They were professional, knowledgeable, and truly went above and beyond to ensure I got the best deal. From the moment I walked in to the moment I drove off the lot, everything was handled with care and expertise. A special acknowledgment to Mario Grbavac for his outstanding assistance-his professionalism and attention to detail made the experience even better. If you’re looking for a dealership that values customer satisfaction and delivers outstanding service, this is the place to go. Highly recommend! More

I recently had the pleasure of purchasing a car from City VW of Evanston and I can’t say enough good things about Mario and Alex. From the moment we arrived, they were incredibly helpful, knowledgeable, and VW of Evanston and I can’t say enough good things about Mario and Alex. From the moment we arrived, they were incredibly helpful, knowledgeable, and reassuring throughout the entire process. They made everything so easy and stress-free. They took the time to answer all our questions, ensuring we felt confident in our decision. What truly stood out was how well they looked after my family while we deliberated—going above and beyond to make sure we were comfortable and taken care of. More

I had the most wonderful experience! I was loyal to the same dealership for 20 years and when their customer service took a turn, I came to City VW and I am so glad I did. We worked dir I was loyal to the same dealership for 20 years and when their customer service took a turn, I came to City VW and I am so glad I did. We worked directly with Narcis to lease my new Tiguan. He was fantastic! Anthony, the owner, was lovely. Mario was extremely helpful and the finance manager, Alex, awesome. Everyone was so knowledgeable, genuinely pleasant and professional. I never felt pushed into more than I wanted to spend. I never enjoy the car buying experience, but this was different! I highly recommend City VW! More

Two words: Exceptional Service. Gilbert was beyond professional and so incredibly genuine, helpful, kind, honest, and transparent. I was considering purchasing from three dealers Gilbert was beyond professional and so incredibly genuine, helpful, kind, honest, and transparent. I was considering purchasing from three dealerships, but Gilbert went above and beyond in my search process. Because of his hard work and timely communication about new cars/deals at VW Evanston, I was BLESSED to purchase a certified vehicle. More

VW Evanston was the first dealership I contacted and the one I ended up purchasing from. They are simply kind, HONEST (I can’t emphasize this enough), hardworking, and transparent. I worked with Gilbert A., one I ended up purchasing from. They are simply kind, HONEST (I can’t emphasize this enough), hardworking, and transparent. I worked with Gilbert A., who stayed in contact and with me throughout my search (about three weeks) and reached out to me when a car fitting my needs was reduced. Gilbert went above and beyond in helping me, and I ultimately ended up test driving and purchasing my car the same day! Financing was a breeze and enjoyable with Alex. Bottom line, I was blessed. I got a FANTASTIC deal and am encouraging anyone in the market for a new or used/certified vehicle to go to VW Evanston (you can shop around but you won’t get a better deal or better service anywhere, I can attest to it). More

Mario and Alex did an amazing job. They took care of me when I was buying the car and after the sale They took care of me when I was buying the car and after the sale More