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City Volkswagen of Evanston

Evanston, IL

5.0
2,488 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,488 reviews

March 03, 2025

I had a great experience working with Brendan Cowhey. From the moment I walked in, he made everything so easy and stress-free. Brendan really took the time to understand what I was looking for and guided More

by Miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

City Volkswagen of Evanston responded

Thank you so much, Miguel, for your kind words for Brendan and for taking the time to leave us this wonderful feedback! Sam Lotta General Manager slotta@cityautogroup.com

March 02, 2025

We recently bought a Volkswagen Tiguan and had an amazing experience with Brandon Cowhey. He was incredibly nice and welcoming, making us feel so comfortable throughout the entire process. Brandon was knowle More

by Hannah Sawan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

City Volkswagen of Evanston responded

Hannah, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Brendan! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

March 01, 2025

Very good experience, everything went smooth and got the best rates by far from all the dealers I went to. Mario took care of me and made the whole experience simple. More

by armandcurti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

City Volkswagen of Evanston responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta General Manager slotta@cityautogroup.com

February 28, 2025

Mario is amazing. You could tell that he did everything within his power to get me the best possible deal! Very happy with my new car More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

City Volkswagen of Evanston responded

Hi Chris: Thank you so much for choosing City Volkswagen of Evanston! Please let us know if we can be of any more assistance. Sam Lotta General Manager slotta@cityautogroup.com

February 27, 2025

Very happy with my overall experience working with City Volkswagen of Evanston. Would definitely recommend More

by Chuck
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

City Volkswagen of Evanston responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Chuck, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Evanston. We look forward to having you as one of our valued customers for many more years to come! Sam Lotta General Manager slotta@cityautogroup.com

February 27, 2025

Mario assisted me with my purchase. He gave me a fair deal and I spent less than two hours at the dealer More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

City Volkswagen of Evanston responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, John, and look forward to your next visit. Sam Lotta General Manager slotta@cityautogroup.com

February 25, 2025

Narcis Agic was great at finding us the perfect car for our family needs! He was helpful and was able to answer all of our questions and provided very useful information about the car, maintenance options More

by mirna1806
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your thoughts on working with Narcis and our team. We're glad to hear we delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

February 25, 2025

Amazing! Narcis , was very helpful and friendly! Wonderful customer service. Alex answered all my questions. Great experience. More

by vianeydelgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

City Volkswagen of Evanston responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your kind feedback for Narcis and Alex. Sam Lotta General Manager slotta@cityautogroup.com

February 25, 2025

It is nice to see that there are still some honorable and kind people in this business. Good people to work with More

by Bree
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

City Volkswagen of Evanston responded

Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Bree, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta General Manager slotta@cityautogroup.com

February 25, 2025

Narcis and his sales team were a pleasure to work with. Could not have asked for a smoother transaction! More

by Drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

City Volkswagen of Evanston responded

Hi Drew: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

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