City World Hyundai

Diana is the best no pressure, she kept me relax and updated about the whole process. She was very understanding with my pricing budget and helped ne to find the best car for my family and I. I would re updated about the whole process. She was very understanding with my pricing budget and helped ne to find the best car for my family and I. I would recommend her to anyone who would come to this dealership! More

We love her ! !! Very honest and understanding!! She takes her time with us and when ever we want to get in another car we will all ways pick her !! You guys are s !! Very honest and understanding!! She takes her time with us and when ever we want to get in another car we will all ways pick her !! You guys are so Lucky to have her a a sale person we love her !! More

On June 18,2024 I trade in my 2018 Nissan rogue SV AWD with higher mileage for another 2020 Nissan rogue SL AWD. with less mileage that I was looking for and needed. I was welcome very good by everyone. with higher mileage for another 2020 Nissan rogue SL AWD. with less mileage that I was looking for and needed. I was welcome very good by everyone. But the Nissan was missing so many stuffs and parts on the vehicle from the Front bumper was dented in the front but they did fixed the dent on it. Tow hood cover was missing the fog lights were damaged and missing plus the front bumper by the driver side was loose wide open and the passenger side front bumper was also the same all of them were missing it’s brackets. It does not stop there the car was missing wipers all of the front wipers were bad and the sad part was they gave me only ONE KEY. And with that I did asked the sales person many times does the car has all the 2 keys and I was told YES the other key is in the safe you will have it when all the paperwork is done All this things I mention they did not fix none of it they keep playing game on me come in on Tuesday come in on this day just like that despite I have to be calling them over and over can I bring in my car but there was no success at all then I got tired. They did not honor their promise at all. So basically they were selling that vehicle without all those aspects of it. I was badly disappointed. Now I have to spend my own money and all this stuff are expensive plus the labor to buy and fix all this parts that are missing they could have done it but you know what they don’t care. Now I regretted why I got this car from Hyundai and this is all I have to go through is nonsense. My car I trade in nothing was missing everything was 100% up to date. I have been with Nissan since 2010 and this is the first time I got a car from a dealership with this problem that I will never forget. More

Alexa was very helpful, attentive and definitely a straight shooter.. her approach wasn’t pushy or overbearing, she listened to my must haves and helped me make the right choice! Thanks Alexa! straight shooter.. her approach wasn’t pushy or overbearing, she listened to my must haves and helped me make the right choice! Thanks Alexa! More

I would not recommend this dealership to anyone! Please STAY AWAY. I am writing this review to express my deep dissatisfaction with the service I received after purchasing a Certified Pre-Owned 2 Please STAY AWAY. I am writing this review to express my deep dissatisfaction with the service I received after purchasing a Certified Pre-Owned 2020 Hyundai Kona from your dealership. While the buying process itself was smooth, the events that followed have left me extremely disappointed with your dealership's professionalism and integrity. Firstly, after paying for the vehicle in full, I had to wait almost a week to receive the title. This long delay was not communicated to me at the time of purchase, and the lack of transparency is concerning. As a customer, I expected that all necessary documentation would be provided promptly, especially after full payment had been made. Secondly, I was assured that a second key for the vehicle would be provided. I made an appointment with Carlos, the salesperson who handled my purchase, and he gave me a specific time and date to come in for the key. However, when I arrived at the dealership as scheduled, I was informed by Kenner that he had no knowledge of my appointment or the key arrangement. This lack of communication within your team not only wasted my time but also further eroded my confidence in your dealership. I am deeply disappointed by the unprofessionalism and apparent dishonesty I encountered after the purchase was finalized. As a customer, I expect a higher standard of service from a reputable dealership like City World Hyundai, especially when dealing with a certified pre-owned vehicle. I hope that this review will bring these issues to the attention of upper management and prompt corrective actions to ensure that future customers do not experience the same frustrations. I would appreciate a prompt resolution to the matter of the second key as well as the vehicle's mats (which were missing at the time of the purchase) and any explanation or compensation for the delays and inconvenience I have experienced. More

Found a Palisade on their site and decided to go in. Diana Almonte was honestly the easiest, most down to earth, no xxxxxxxx car salesperson I’ve ever done business with. She made promises and every Diana Almonte was honestly the easiest, most down to earth, no xxxxxxxx car salesperson I’ve ever done business with. She made promises and every one was kept. No fuss in the financing office either. This dealership is TOP NOTCH. More

Service was quick pleasant efficient and I would recommend this center to family and friends. I plan to continue dealing with them ! recommend this center to family and friends. I plan to continue dealing with them ! More

I am happy with the transaction we made, I got the car I want at a very reasonable price, now I am dealing again for the 2nd car, nice business doing with you guys want at a very reasonable price, now I am dealing again for the 2nd car, nice business doing with you guys More

Had a smooth and seamless experience here at City World Hyundai with me and my wife. We were searching for a new vehicle and initially went to all the dealerships by Larchmont/New Rochelle but was unimpres Hyundai with me and my wife. We were searching for a new vehicle and initially went to all the dealerships by Larchmont/New Rochelle but was unimpressed by the Hyundai there. Diana at City World made this an easy experience as she gave us all the cars we wanted to try, took her time, and negotiated with us a good price. More

My experience at City World Hyundai was very informative and enlightening. Diana Almonte was a consumate professional and very helpful explaining every answer regarding my vehicle purchase. Along with Oscar and enlightening. Diana Almonte was a consumate professional and very helpful explaining every answer regarding my vehicle purchase. Along with Oscar Almonte I was made to feel that they had my best interest at heart. Diana Almonte is a genuine winner in the art of salesmanship! A definite keeper for sure. More