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140 Reviews of City World Hyundai - Service Center
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October 18, 2020
Took the car in for service. Fast service friendly and great customer service. All representatives were helpful and knowledgeable. Waiting area had comfortable chairs and great coffee. great customer service. All representatives were helpful and knowledgeable. Waiting area had comfortable chairs and great coffee. More
by Shortyrock
Employees Worked With
Helpful October 18, 2020
Timing and scheduling was perfect. Small, but comfortable, customer lounge to wait for service. Friendly advisors. The work was done quickly, elimintaing a long wait period. comfortable, customer lounge to wait for service. Friendly advisors. The work was done quickly, elimintaing a long wait period. More
by TomDArrigo
October 16, 2020
Muy buen servicio, demasiada atenta, complaciente y aparte de todo muy servicial, hace todo lo posible por que te sientas bien y satisfecho con tu elección de vehículo, hace hasta lo imposible para que aparte de todo muy servicial, hace todo lo posible por que te sientas bien y satisfecho con tu elección de vehículo, hace hasta lo imposible para que tu precio quede ajustado a tu bolsillo, realmente es una súper agente🔥🔥🔥 More
by Edward A
Employees Worked With
October 09, 2020
Great serviceStaff friendly and professional as well as Great service Staff friendly and professional as well as mechanics. They're doing excellent work. I came in for an oil change. It was done in a timel Great service Staff friendly and professional as well as mechanics. They're doing excellent work. I came in for an oil change. It was done in a timely manner. More
by Andrea.scott
Employees Worked With
Other Employees :
All the mechanics at that location, Michelle Diaz
September 02, 2020
Everyone at the service center is excellent . Jessica, Miguel and Lorenzo are the best!! Always a pleasure having my car serviced there. They treat me like family.... Miguel and Lorenzo are the best!! Always a pleasure having my car serviced there. They treat me like family.... More
by ejamonte
Employees Worked With
Other Employees :
Indira Melo, Mallelyn Sosa, Elizabeth Perez, Michelle Diaz
August 18, 2020
Emergency situation. Dealer went above and beyond. I was stranded out of state with no transportation home. Dropped car off on a Thursday not expecting it to be ready. Thought I would be taking a renta I was stranded out of state with no transportation home. Dropped car off on a Thursday not expecting it to be ready. Thought I would be taking a rental car to get home. I was shocked to get a call Friday AM that the car was completely finished and that I could pick it up anytime Friday. The entire staff went way above and beyond my Hyundai dealership in New Jersey. Provided me with local car service and Enterprise contact numbers.The 2600 dollar repair was done professionally and quickly. A credit to Hyundai's Eastern Region of dealerships ! More
by rsilk
Employees Worked With
Other Employees :
Wally Ventura, Claudio Soriano, Michelle Diaz
August 10, 2020
Claudio Soriano rocks! Claudio is a true customer service professional! He helped me today (pinch-hitting for my dealer) on an issue I discovered with my brand new 2021 Kona Claudio is a true customer service professional! He helped me today (pinch-hitting for my dealer) on an issue I discovered with my brand new 2021 Kona. I felt there was a safety issue involved, and Claudio listened, and addressed my concerns with a professional attitude. I never got the feeling he was rushing. He had two wonderful, equally caring employees. Dimas and Alfredo, look at the issue, and it was resolved in a few minutes! I'd also like to give a shout-out to Francesca who answers the phones. She was just as lovely to work with, caring, and clearly not just going though the motions. Bravo to all of you, Claudio, Dimas, Alfredo, and Francesca! More
by Tmara
Employees Worked With
Francesa, Dimas, Alfredo, Claudio Soriano
August 02, 2020
Great Experience First time I visited City World Hyundai and I was very happy with the service I received. Michelle D was great she know what she is doing and she rea First time I visited City World Hyundai and I was very happy with the service I received. Michelle D was great she know what she is doing and she really show concern about her customers. Very nice, polite, cordial and most important knows her work and the business she in in. Also the technician Miguel V did a great job. Thanks.. More
by RussWai
Employees Worked With
Michelle Diaz , Tech Miguel Velez Great people
July 24, 2020
They always take good care of me, and my car. Answering all questions and going out of their way to make sure everything is addressed all questions and going out of their way to make sure everything is addressed More
by Dr C
Employees Worked With
July 12, 2020
Great experience as usual. I brought my car in for 60,000 mile maintenance. I spent more than I expected due to some unanticipated needed repairs but I have total confidence i I brought my car in for 60,000 mile maintenance. I spent more than I expected due to some unanticipated needed repairs but I have total confidence in your technicians/mechanics based on my many years as a satisfied customer at your service department. Special xxxxxxto Jessica Rodriguez. She's the best! More
by fowlkesjc
Employees Worked With
