Cityside Subaru

Nice and Easy I worked with Dan Rzepnicki when buying my Forester. He was so nice and easy to work with. Great at communicating and clear about everything involved. I worked with Dan Rzepnicki when buying my Forester. He was so nice and easy to work with. Great at communicating and clear about everything involved. I had a great experience. I would recommend to anyone and would go back again. More

Entertaining and enjoyable experience I came into Cityside Subaru , being familiar with the deership's good reputation . They sell the car I had researched to best meet my needs. Fo I came into Cityside Subaru , being familiar with the deership's good reputation . They sell the car I had researched to best meet my needs. For me, visibility and safety were primary concerns, as well as Subaru's reputation for tough all weather vehicles. Peter Rosenberg was very welcoming . We immediately had a meeting of the minds on what I wanted, and his enthusiasm for the Crosstrek made the time truly enjoyable. He was quite knowledgeable about this car and all of the features - we were speaking the same language. Actually Peter is a walking Subaru encyclopedia . He has a quick wit , and a gentle disposition. I enjoyed the whole process of learning about and buying this car. More

Great experience Cityside Subaru - especially DAN RZEPNICKI - made my car buying experience a pleasure. We bought a used car for our son a couple of months ago from a Cityside Subaru - especially DAN RZEPNICKI - made my car buying experience a pleasure. We bought a used car for our son a couple of months ago from a very well-known dealership and the experience was terrible, so when I walked into Cityside to buy a new car for myself (my first ever new car) I was apprehensive. I thought I knew what I wanted, and Dan listened to everything I said. He gave me the car I thought I wanted (a manual) to test drive and then he suggested test driving an automatic. And he was right! I bought a 2016 Crosstrek, got a great deal, and I LOVE it! Thank you Cityside, thank you Dan!! More

Just What I Wanted I'm not a car guy who needed a car. I knew what I wanted going in. And didn't want any hard sells or lengthy negotiations. Mark got me in and out with I'm not a car guy who needed a car. I knew what I wanted going in. And didn't want any hard sells or lengthy negotiations. Mark got me in and out with the Crosstrek I wanted. The car is great and the whole process was efficient, friendly, and courteous. More

Better than expected Mark Lidano, our interface with Cityside, was professional and sensitive to what we wanted in a car, the time we needed to make a decision and get ins Mark Lidano, our interface with Cityside, was professional and sensitive to what we wanted in a car, the time we needed to make a decision and get insurance arranged, and what we needed to know before we drove off. I would recommend him highly. More

Excellent service and support The sales person was helpful and made sure he wasn't forcing me into making a deal. He asked what I wanted to do or if I wanted to think about some op The sales person was helpful and made sure he wasn't forcing me into making a deal. He asked what I wanted to do or if I wanted to think about some options before going forward at all instead of tossing paperwork in front of me and trying to get me to sign. He helped me understand the different vehicle options and what each of them will offer. They had videos that they showed about options, the vehicles and the services. The finance specialist helped me understand finance options, add on packages and everything else. When I asked them questions, they had the answer or would pull out some pamphlets that help break them down to understand more. Overall it seemed like they knew their jobs well and wanted to make sure I was happy with what I had chosen. The sales person has followed up with me a few times to check on me and the vehicle. I have asked him some questions and I received a prompt response each time. More

Outstanding experience buying new car Mark is straight forward and upfront we felt comfortable and confident working with Mark. We bought our first Forester from Mark 12 years ago, we wer Mark is straight forward and upfront we felt comfortable and confident working with Mark. We bought our first Forester from Mark 12 years ago, we were happy he was still at Cityside. The process was efficient and satisfying. More

Thorough, efficient, no pressure, friendly service! Junior and the rest of the team at Cityside really impressed me. I filled out a Kelly Blue Book trade-in-value form online and Junior followed up via Junior and the rest of the team at Cityside really impressed me. I filled out a Kelly Blue Book trade-in-value form online and Junior followed up via email within an hour. I was looking to buy a used car and sent him links and he had the cars ready and running (with the heat on!) when we arrived. I was so impressed with how kind, knowledgeable and efficient the whole process was. Since this is the first time I bought a car I had a bunch of questions and he was patient with me and explaining all the answers. At no point did I feel like I was being taken advantage of or pressured into buying a car (which is what I had always imagined the car-buying process was like). I test drove the car on a Tuesday night and came in the next day to determine the trade in value and figure out the paperwork. The process was SEAMLESS. I came in, handed Junior my keys and we went over the offer and within 10 minutes Junior had the offer approved, trade in value determined and we were set to go. It felt like a safe/comfortable place that you wouldn't expect should feel that way. I love my new car and highly encourage everyone to go there! More

HOW IT SHOULD BE Awesome experience from the moment we walked in the door. Nothing sleazy or uncomfortable. Focus is clearly on the customers experience rather than se Awesome experience from the moment we walked in the door. Nothing sleazy or uncomfortable. Focus is clearly on the customers experience rather than selling, selling, selling. Which makes you want to purchase from these guys. More

Friendly, no pressure sales We really enjoyed our experience at Cityside. From the moment we walked in, we were never pressured into any car. Everyone was very easy-going and hap We really enjoyed our experience at Cityside. From the moment we walked in, we were never pressured into any car. Everyone was very easy-going and happily answered our questions. Within minutes of discussing options, we were already on a test drive! The people here really wanted to know what we were looking for and what they could do to help, not force anything they had on us. The buying process easy and certainly better than dealing with the RMV ourselves. After we had made a deal they took care of everything and walked us through all the systems for our new car. I would definitely consider coming back here to look at more cars in the future. More