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Cityside Subaru
Belmont, MA
3,692 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra.
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none.
We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,692 reviews
August 03, 2021
Excellent experience - our salesman Flavio was perfect. Walked in with no expectation to buy, but happily picked up my new CrossTrek the next day. No pressure, no hassle and very patient and informative. Walked in with no expectation to buy, but happily picked up my new CrossTrek the next day. No pressure, no hassle and very patient and informative. Would highly recommend him and Cityside Subaru to anyone thinking about their next car! The only negative was the added $4k surcharge over the MSRP I had to pay for the car due to limited inventory, but I guess I get it being in sales myself and the rating does NOT reflect the salesman who rocked - simply supply and demand. I rated Good below on price instead of excellent. Otherwise every other aspect was a 5 Star Experience! PS - I love my new car!!! More
by CAROL.GREELEY
Verified Customer
August 03, 2021
I had a wonderful experience from the first moment I walked into Cityside! Joe and the entire team helped me find the right vehicle at the right price, and I could not be happier with my new Subaru Cros walked into Cityside! Joe and the entire team helped me find the right vehicle at the right price, and I could not be happier with my new Subaru Crosstrek! More
by Sarah G
July 29, 2021
The whole process was easy and pressure-free. Everyone made me feel like a valued customer and not just someone they needed to sell a car to. My primary contact, Crystal, was extraordinary, and a great pe made me feel like a valued customer and not just someone they needed to sell a car to. My primary contact, Crystal, was extraordinary, and a great person to work with. More
by Barbara C.
July 27, 2021
Mark Lidano came highly recommended to me by friends and neighbors--and he did not disappoint. Mark guided me without pressure through every step of the process and continues to check in with me to offer he neighbors--and he did not disappoint. Mark guided me without pressure through every step of the process and continues to check in with me to offer help even weeks after my purchase. Highly recommend! More
by mlbjacquet
July 25, 2021
Crystal was able to get me into the car I wanted for the correct price - and saved me 1400 bucks by showing me the no-different year prior model with 0% financing and a lower price. She also answered all my correct price - and saved me 1400 bucks by showing me the no-different year prior model with 0% financing and a lower price. She also answered all my questions post purchase quickly so I could drive it off the lot quickly. More
by luciencd
July 23, 2021
Excellent service. Fast and easy. Car was ready in 2 weeks from purchase. The vehicle is a smooth ride. Crystal was great, and matched competitor prices. weeks from purchase. The vehicle is a smooth ride. Crystal was great, and matched competitor prices. More
by choelzel52
July 23, 2021
Flavio and Michael worked so well with me. I’m very grateful for them both. I am definitely recommending them to anyone who is looking for a car! grateful for them both. I am definitely recommending them to anyone who is looking for a car! More
by latoyaperezweaver
July 22, 2021
Great experience overall. Our sales rep, Mark Lidano, was wonderful. He took the time to understand our needs, and asked lots of good questions. Mark was able to help clarify our options, and ultimately sele wonderful. He took the time to understand our needs, and asked lots of good questions. Mark was able to help clarify our options, and ultimately select the right model for our lifestyle ( Crosstrek Sport). The entire car shopping experience was quite exceptional. Every staff member we encountered was professional and went out of their way to be helpful. More
by judi.shattuck
July 21, 2021
Great to work with! Would recommend dealer to other people. They seem to be fair with their pricing and treat people like human beings. Great team! people. They seem to be fair with their pricing and treat people like human beings. Great team! More
by Luca
July 21, 2021
friendly and caring people.Good choices of cars.clean, friendly and caring people. Good choices of cars. clean, had a service of teas and coffees. Snack was available. Service was done fast and carefu friendly and caring people. Good choices of cars. clean, had a service of teas and coffees. Snack was available. Service was done fast and careful More
by natalya.chernyak
