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Cityside Subaru

Belmont, MA

4.9
3,430 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,430 reviews

September 08, 2020

Crystal was a wonderful spokesperson for Subaru and helped us learn everything we needed to make a decision. We loved working with her and the entire team at Cityside. More

by lipinski927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Sep 22, 2020 -

Cityside Subaru responded

Thank you for the kind words. Crystal is a fabulous representative. We all strive to perform as she has in this case.

September 04, 2020

All staff were helpful and responsive, even shortly before closing time. Crystal in particular was warm, professional, knowledgeable, and not pushy. I would buy a Subaru from Crystal there if on the ma More

by Agoogins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Sep 16, 2020 -

Cityside Subaru responded

That's what we like to hear! . All of us at CitySide and especially Crystal really enjoyed working with you. Thank you.

September 03, 2020

Eric is a straight shooter with a laidback but helpful attitude. He was attentive without being pushy and had an all around trustworthy vibe. Would work with him again. More

by stevenholmgren
Recommend Dealer
Yes
Employees Worked With
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Cityside Subaru responded

Thank you for your review Steven! We are glad that you met Eric. He is a professional and an excellent representative of CitySide Subaru.

September 02, 2020

Cityside got me a new Crosstrek with friendly, quick service at the price I wanted. I did not have to waste time haggling over the price as I have at other dealerships in the past. I highly recommend Ci More

by Brian E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Sep 09, 2020 -

Cityside Subaru responded

Congratulations on your new Crosstrek Brian! Thank you for giving us the opportunity and for sharing your experience with others

August 31, 2020

We had a terrific experience buying our new Outback from Cityside. Crystal and Michael were wonderful, personable, and great to work with. The next car we buy we will definitely come right back to Cityside. More

by Annette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Sep 09, 2020 -

Cityside Subaru responded

Great to hear Annette!! It is all about customer service and both Michael and Crystal prove that every day. CitySide Subaru is grateful to have them and equally happy to have you as a new Subaru owner.

August 29, 2020

My relationship with this dealer could not have been more helpful or pleasant it was an extremely good relationship from the very first introduction to the final sale I am very pleased with my purchase and w More

by Steve Friedlaender
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Sep 01, 2020 -

Cityside Subaru responded

Congratulations on your new Subaru Steve! Thank you for giving us the opportunity and for sharing your experience with others.

August 29, 2020

Crystal Campbell is the epitome of professionalism. She anticipates clients' needs and is always many steps ahead. The transaction was seamless and stress-free. What is more, Crystal is personable, hard-wo More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Sep 09, 2020 -

Cityside Subaru responded

Thank you for your wonderful review Ali! Crystal is a fabulous representation of Cityside Subaru and knows how to put her clients needs first. Enjoy your new Subaru!

August 28, 2020

Fast response time.Did not bug with sales requests.They Fast response time. Did not bug with sales requests. They did all they promised by the time they promised. really different than other dealers. I More

by hayatiabulaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cliggott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Cityside Subaru responded

We are very appreciative that you describe us as different from other car dealerships. Joe is a fabulous representative. We all strive to perform as he has in this case.

August 26, 2020

I had a great experience at Cityside Subaru! Crystal and Junior were fantastic and helped me get a good deal on my car & get in it as quickly as possible. Everyone was really friendly, helpful, and respectf More

by readysetg0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Sep 01, 2020 -

Cityside Subaru responded

Excellent!! It is all about customer service and both Junior and Crystal prove that every day. Stay safe!

August 24, 2020

Crystal did a tremendous job...informative...efficient..expeditious...and super fun and kind to boot! She was in sync with my needs and a great guide through the process. More

by Jonathan the Film guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Aug 25, 2020 -

Cityside Subaru responded

That's what we like to hear! Thank you for the vote of confidence and allowing us the opportunity to exceed your expectations. Crystal is amazing and a true professional.

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