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Claremont Toyota

Claremont, CA

4.5
3,945 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 3,945 reviews

April 27, 2024

Olive and Chantell were awesome Great service from both of them. I’ll be back soon More

by ESANS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

I purchased a new Toyota Sienna. One thing I wish was conveyed to us was that this model didn't come with a DVD player any more. I was also told this model had the split screen displ More

by BRANDONNSAUNDERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Talavera Camacho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Claremont Toyota responded

Brandon, We appreciate the opportunity to earn your business and would like to congratulate you on your Sienna. We're disappointed there were different aspects of your experience that you're unhappy about. It is important that our sales team is knowledgeable about each model and its current features. We will be addressing this with them and please don't hesitate to reach out should you like to discuss any of these concerns in greater detail. Your opinion and satisfaction are both extremely important to us here. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 26, 2024

Bruce Wright And the Claremont Toyota family are pros. I had been searching for a few months for 2024 Sienna XSE. Other dealerships were very unclear about the process and just tried to push me into buyin More

by Tim Maiorca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Had the best experience with the purchase of our car Luis is very knowledgeable and helpful he explained everything very well and very patient. Thank you! More

by ELISA.PELAYO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Claremont Toyota responded

Hi Elisa! Thank you so much for sharing your wonderful experience with us. We're thrilled to hear that Luis provided exceptional service and made your car purchase a smooth process. We appreciate your kind words and your trust in our team. Enjoy your new car! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 25, 2024

Very patient and overall pleasant experience. We got the car that we wanted and both the salesperson (Eddie) and financing dept (Henry) were great to work with. More

by sm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Cordero
Apr 26, 2024 -

Claremont Toyota responded

Congratulations on driving away with the vehicle you were looking for, sm! We are thrilled to hear Eddie and Henry delivered an excellent visit. Welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 25, 2024

The financing Department was not good the Financing employee did not explain nothing to me, I just signed. But my Salesperson Employee Matthew Grajales was the best explained to me Jorge P Cantuna bett More

by JORGE P CANTUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Grajales 5 Stars
Apr 26, 2024 -

Claremont Toyota responded

Jorge, While pleased to see you had a quality experience with Matthew, we're disappointed that you were unhappy with our finance team and the vehicle you drove home in. Your satisfaction is our top priority, which is why we'd like the opportunity to speak with you about this much further. Please contact us at your convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

Long wait times and always looking for something extra to charge you. Service pricing super overpriced. More

by Ihatethisplace123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No Idea,
Apr 24, 2024 -

Claremont Toyota responded

We appreciate your feedback and we're discouraged to see you are dissatisfied with your experiences here at our service department. We strive to provide the best service possible, which is why we'd like the opportunity to speak with you and learn more about where we've been falling short. Please contact us when you have a moment. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

Great experience, fast and easy I don’t have any complaints… I will be returning soon for my next service on my truck More

by ESCOBALFABRIZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Claremont Toyota responded

Hi ESCOBALFABRIZIO, thank you for sharing your positive experience with us! We are thrilled to hear that you found our service fast and easy. We look forward to welcoming you back for your next truck service. If you ever need anything, feel free to reach out. Thank you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

The place is clean, including the. Bathroom. Personnel were polite and respectful. Service advisor was in top of the situation. More

by IVA_VDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar vergara
Apr 25, 2024 -

Claremont Toyota responded

Hi IVA_VDL, thank you for taking the time to share your experience with us. We're glad to hear that you found our place clean and that our personnel were polite and respectful. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

My service advisor Danny was great at providing excellent service, I would definitely choose him as my advisor next time. More

by MARIANITA82.MX.28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 25, 2024 -

Claremont Toyota responded

Hi MARIANITA82.MX.28, thank you so much for your positive feedback about our service advisor Danny! We're thrilled to hear that you had a great experience with him. We look forward to serving you again in the future. If you have any other feedback or questions, feel free to let us know. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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