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Claremont Toyota

Claremont, CA

4.5
4,777 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,777 reviews

April 01, 2025

I can’t even put down in words how rude your serviceman was who came out to help me very rude. Didn’t listen didn’t care. I asked for a girl to come out and help me. I made that clear to the girl I made th More

by GUTIERREZ1959.KATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know his name I’m sure you have it on my paperwork
Apr 02, 2025 -

Claremont Toyota responded

Kathy, It's very discouraging to read about this negative interaction with a member of our team. At your convenience, we'd like the opportunity to speak with you and learn more about when you were here and who you worked with, so we can address this appropriately. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 31, 2025

I’m very pleased and satisfied with the agent that always helps me with my car treatment. Mr. Oscar Vergara. Thanks More

by RUGGERILIDIA555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara.
Apr 01, 2025 -

Claremont Toyota responded

We're thrilled to hear about your positive experience with Oscar! Our team is dedicated to providing excellent service, and it’s great to know he made a difference for you. Thank you for sharing your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 29, 2025

I like the atmosphere. I’ve bought my cars from Claremont. Their customer service is welcoming. More

by ZAVALA3OFUS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Claremont Toyota responded

We're thrilled to hear you enjoyed the atmosphere and our customer service. Your support means a lot, and we’re glad you chose Claremont Toyota for your car purchases. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 29, 2025

Good experience, some room for improvement. There was a time when dealerships would was your car. More

by REYNOSO520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Claremont Toyota responded

Thanks for your feedback! We’re glad you had a good experience and appreciate your suggestions. Your insights help us improve, so thank you for sharing! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 28, 2025

Always helpful in the process of caring for my car. Not pushy either, which is nice. Good attention to detail. More

by RIOSAM_87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
Mar 31, 2025 -

Claremont Toyota responded

Thanks for your feedback! We’re glad to hear you found our team helpful and attentive. Your satisfaction is important to us, and we appreciate your support. If you have any further suggestions, feel free to share! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 28, 2025

There was nothing special about this assembly line like experience. The whole team should be retrained on customer service, More

by BEEAUBREE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who called I didn’t get help from anyone.
Mar 28, 2025 -

Claremont Toyota responded

It's disappointing to see that we fell short of expectations. Your feedback is valuable to us and allows us the opportunity to improve, which is why we'd like to speak with you at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Mar 29, 2025 -

BEEAUBREE23 responded

Just I wanted to reiterate, there was nothing special about the experience at the dealership. The whole team lacks customer service. I literally felt invisible here.

March 28, 2025

Claremont Toyota provided excellent routine service on my 2021 Corolla. I highly recommend the dealership. More

by LEILANISMITH33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Claremont Toyota responded

We're thrilled to hear you had an excellent experience with our service team! Thank you for recommending Claremont Toyota—your support means a lot to us. We look forward to seeing you again for your Corolla's future needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 28, 2025

The routine service on my 2021 Corolla was completed well within the time promised. I highly recommend having your car serviced at Claremont Toyota. More

by LEILANISMITH33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Claremont Toyota responded

Thank you for the fantastic review! We're thrilled to hear that your service experience met your expectations and that you recommend us. Our team works hard to provide timely and quality service for every customer. We look forward to seeing you again at Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 27, 2025

When I said I was ready to purchase a car I inquired about and made an appointment I was expecting the car to be ready to go. I wasn't offered to have the car reserved but rather "inventory moves quick" More

by EDRIC.O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Bates
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Claremont Toyota responded

While glad that we were able to get you into a vehicle, we're disappointed that the process was far from seamless and we could have done a much better job of communicating a couple of different things to you. We appreciate your in-depth feedback, as we'll be using this as a learning tool to better serve prospective buyers in the future. If we can be of any assistance with anything, please don't hesitate to contact us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 27, 2025

Joey , the fleet manager was spectacular very helpful nice young man. And Orlando The finance manager was excellent too. More

by SB1090745
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Orlando Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey
Mar 28, 2025 -

Claremont Toyota responded

We're thrilled to hear about your positive experience with Joey and Orlando. Our team strives to provide top-notch service, and it’s great to know they made a lasting impression. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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